Midmarket Associate Account Manager - Remote (PST preferred)

OneDigital; Pennsylvania; Remote; USD 61,000 - 72,000; Full time

Job summary

A leading employee benefits firm in Pennsylvania seeks an experienced professional to provide support for benefits inquiries and manage client portfolios. Candidates should have a minimum of 2 years' experience in benefit administration, a current Life and Health license, and strong organizational skills. This role offers a competitive salary and a comprehensive benefits package.

Benefits

Comprehensive benefits package

Paid time off

Overtime pay for non-exempt employees

Robust learning and development programs

Qualifications

• Minimum of 2 years’ experience in a broker agency or benefit administration firm.
• Current Life and Health license required.
• Thorough knowledge of health and ancillary products.

Responsibilities

• Provide daily support to members and employees by addressing benefits questions.
• Respond promptly to employee inquiries through appropriate channels.
• Document calls, emails, and resolutions in the designated system.
• Assist in managing client portfolios and ensure accuracy in deliverables.
• Review insurance contracts and benefit summaries for accuracy.

Skills

Experience in a broker agency or benefit administration

Current Life and Health license

Knowledge of health and ancillary products

Proficiency in Microsoft Office

Strong organizational skills

Education

Bachelor’s Degree in a relevant field

Job description

Employer Industry: Employee Benefits and Insurance Solutions

Why consider this job opportunity:

• Salary up to $72,000 per year
• Opportunity for variable compensation, commission, and/or annual bonuses based on performance
• Comprehensive benefits package, including health, wellbeing, retirement, and financial benefits
• Paid time off and overtime pay for non-exempt employees
• Robust learning and development programs for career growth
• Supportive and inclusive workplace culture that values diversity and equity

What to Expect (Job Responsibilities):

• Provide daily support to members and employees by addressing benefits questions and resolving claims issues
• Respond promptly and accurately to employee inquiries through appropriate communication channels
• Document all calls, emails, work activities, and resolutions in the designated system
• Assist in managing client portfolios and ensure accuracy in client deliverables
• Review insurance contracts and benefit summaries for accuracy, and complete compliance checklists as needed

What is Required (Qualifications):

• Minimum of 2 years’ experience in a broker agency or benefit administration firm
• Current Life and Health license
• Thorough knowledge of health and ancillary products
• Proficiency in Microsoft Office products
• Strong organizational skills and attention to detail

How to Stand Out (Preferred Qualifications):

• Familiarity with quoting processes and tools
• Bachelor’s Degree in a relevant field
• Experience with benefit administration systems
• Demonstrated leadership capabilities
• Ability to work with clients at a strategic level

We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.

We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.