Mid & Sr. Level Voice/Systems Engineer (Dulles, VA)

augustschell; Virginia (MN); On-site; USD 80,000 - 110,000; Full time

Job summary

Augustschell is seeking an experienced Voice Engineer/Systems Engineer to support key government customers in Virginia. The role requires 3-10 years of experience for mid-level candidates and 11+ years for senior-level candidates.

Responsibilities include support for new voice infrastructure design, collaboration with telecom engineers, and participating in system security accreditation processes. Full Scope Poly clearance is essential.

Qualifications

• 3-10 years of experience for mid-level and 11+ years for senior level.
• Must have Full Scope Poly clearance.

Responsibilities

• Support design, testing, and deployment of new voice infrastructure.
• Collaborate with telecom engineers in integration activities.
• Provide Tier 4 engineering support under supervision.

Skills

SIP signaling and call flows

Secure Real-Time Transport Protocol

TCP/IP

H.323

MPLS

DNS

DHCP

RTP

Education

Bachelor’s or master’s degree in computer science

Tools

VoIP phones

PBXs

encryption devices

call management servers

Job description

We are looking for an experienced Voice Engineer/Systems Engineer to join our technology-based program supporting a key government customer.

Years Experience for Mid-level: 3-10 yrs.

Years Experience for Senior level: 11+ yrs.

Clearance Requirements: Full Scope Poly

Education: Bachelor’s and/or master’s degrees in computer science are preferred.

Location: Dulles, VA

Onsite: 5x/week

Specific skills may include the following:

• Work in an enterprise IT environment with specific tasks related to Voice
• Collaborate with network engineering and other telecom engineers in integration activities involving telephony or call center
• Assist in the design, testing, and deployment of new voice infrastructure
• Support implementation of next-generation voice technologies
• Participate in the system security accreditation process
• Provide certificate management support for secure systems
• Assist with system upgrades, patching, and configuration
• Support new site voice system standups
• Support call center technology deployments, user training, and transition planning
• Contribute to call routing and trunking design within enterprise voice platforms
• Attend meetings with internal teams and clients to gather and understand voice system requirements
• Monitor compliance with established standards, policies, and procedures
• Gain hands‑on experience with secure voice devices such as VoIP phones, STEs, Viper and infrastructure components such as PBXs, encryption devices, call management servers
• Learn to provide Tier 4 engineering support under supervision
• Learn and support platforms such as Skype for Business, Avaya Communication Manager, and other enterprise call center technologies

Skillsets needed:

• SIP signaling and call flows
• Secure Real-Time Transport Protocol
• SIP
• MGCPTCP/IP
• H.323
• MPLS
• DNS
• DHCP
• RTP

Preferred Education, Experience, & Skills:

• Linux
• SIP signaling and call flows
• Secure Real-Time Transport Protocol
• SIP
• TCP/IP
• H.323
• DNS
• DHCP
• RTP

Certifications:

• SIP signaling and call flows
• H.323
• Avaya Communications Certification
• Cisco Certified Collaboration Professional
• Cisco Voice certifications
• Juniper certifications
• MCSE certification
• A+ certification
• Network+ certification
• CCNA, CCNP, ITIL, CCIE, HP, CCVP, CCDP, CATE, R&S

August Schell is a proud Equal Employment Opportunity Employer. We consider all qualified applicants for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or veteran status.