Mid Office Services Analyst

PNC; United States; On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health insurance

401(k) with PNC match

Pension and stock purchase plans

Educational assistance

Job summary

PNC is seeking a Middle Office Services Analyst in its Private Banking group, based in Pittsburgh, PA or Louisville, KY. You will work in-office 1-2 days weekly, with standard hours 8:00am-5:00pm, supporting client transactions and ensuring policy adherence.

The position emphasizes accuracy, risk management, and collaboration with internal partners to resolve inquiries and fulfill client requests. Experience in corporate accounting or risk analysis is valued.

Qualifications

• Associates degree or equivalent required; 3+ years experience preferred.
• In lieu of degree, related education, certifications, and experience may be considered.
• No required certifications or licenses.

Responsibilities

• Under guidance, completes a variety of client transactions, reviews documentation for completeness and accuracy.
• Handles various requests from clients or market partners, performing actions to successfully complete the requests.
• Ensures activities are completed in compliance with line of business standards as well as internal policies and procedures.
• Coordinates with internal partners to resolve inquiries and issues.
• May contact clients to obtain required information, respond to questions and resolve problems.

Skills

Corporate Accounting

Credit Risk Analysis

Decision Making

Financial Management

Financial Operations

Results-Oriented

Revenue Recognition

Accuracy and Attention to Detail

Customer Support Policies

Standards and Procedures

Decision Making and Critical Thinking

Effective Communications

Flexibility and Adaptability

Managing Multiple Priorities

Problem Solving

Education

Associates

Job description

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Middle Office Services Analyst within PNC's Private Banking organization, you will be based in Pittsburgh PA or Louisville, KY.

Must be able to come into our office 1-2 days a week location in either Pittsburgh, PA or Louisville, KY.

Working hours are 8:00am-5:00pm.

PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals.

PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Job Description

Under guidance, completes a variety of client transactions, reviews documentation for completeness and accuracy, and interprets information for correct coding and adherence to established policies and procedures.

Handles various requests from clients or market partners, performing actions to successfully complete the requests.

Ensures activities are completed in compliance with line of business standards as well as internal policies and procedures.

Coordinates with internal partners to resolve inquiries and issues.

May contact clients to obtain required information, respond to questions and resolve problems.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Preferred Skills

• Corporate Accounting
• Credit Risk Analysis
• Decision Making
• Financial Management
• Financial Operations
• Results-Oriented
• Revenue Recognition

Competencies

• Accuracy and Attention to Detail
• Customer Support Policies
• Standards and Procedures
• Decision Making and Critical Thinking
• Effective Communications
• Flexibility and Adaptability
• Managing Multiple Priorities
• Problem Solving

Work Experience

Roles at this level typically require an Associates or equivalent degree as well as related experience or product knowledge to accomplish primary duties. Typically requires 3+ years experience. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Education

Associates

Certifications

No Required Certification(s)

Licenses

No Required License(s)

Language Assessments

No Required or Preferred Language Assessments

Benefits

PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include:

• medical/prescription drug coverage (with a Health Savings Account feature)
• dental and vision options
• employee and spouse/child life insurance
• short and long-term disability protection
• 401(k) with PNC match
• pension and stock purchase plans
• dependent care reimbursement account
• back-up child/elder care
• adoption, surrogacy, and doula reimbursement
• educational assistance, including select programs fully paid
• a robust wellness program with financial incentives

In addition, PNC generally provides the following paid time off, depending on your eligibility:

• maternity and/or parental leave
• up to 11 paid holidays each year
• 9 occasional absence days each year, unless otherwise required by law
• between 15 to 25 vacation days each year, depending on career level
• and years of service

To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com.

Disability Accommodations Statement

If an accommodation is required to participate in the application process, please contact us via email at [e-mail]. Please include "accommodation request" in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistan