Business Analyst Senior

PNC; Pittsburgh (Allegheny County); On-site; USD 53,000 - 96,000; Full time

Benefits offered by this job

Medical coverage

Dental options

Vision options

Life insurance

Short/long-term disability

Job summary

PNC is seeking a Business Analyst to join its Technology organization in multiple U.S. locations, including Pittsburgh, who will gather requirements, translate business needs into actionable solutions, and partner with cross-functional teams in an Agile setting to support process improvements and project delivery.

The role emphasizes strong controls, audit readiness, and collaboration with stakeholders to drive customer-focused solutions.

Qualifications

• Bachelor's degree required.
• 2+ years of relevant professional experience.
• No required certifications/licensures.

Responsibilities

• Directs in research, discovery, collection and interpretation of business requirements.
• Presents and reviews processes, analytics, and reporting with stakeholders.
• Translates business needs for technology teams and project managers.
• Collaborates with cross-functional teams in an agile environment to support delivery.

Skills

Agile Methodology

Business Needs

Business Processes

Data Analytics

Decision Making

Management Reporting

Prioritization

Waterfall Model

Education

Bachelor's

Job description

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Business Analyst within PNC's Technology organization, you will be based in Pittsburgh PA, Cleveland OH, Dallas TX, Denver CO, Phoenix AZ or Birmingham AL.

• Support fraud prevention and early warning programs through business analysis and vendor partnership activities.
• Gather requirements, document user stories, and translate business needs into actionable solutions.
• Partner with cross-functional teams in an agile environment to support process improvements and project delivery.
• Ensure strong controls, audit readiness, and compliance through detailed analysis of business processes and customer account impacts.

PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance.

PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Job Description

Directs in the research, discovery, collection and interpretation of business requirements, and participates in the development and review of processes and procedures, workflow analytics, and reporting.

Provides consultation to clients on business designs, problem solving and business analysis to support project management.

Develops and maintains of all applicable policy and procedure documentation.

Independently obtains and identifies the business requirements needed to carry out and improve applicable business processes.

Provides expertise and problem-solving for clients and technology teams throughout the business analysis process.

Translates business needs, processes and/or procedures by partnering with applicable experts and business stakeholders to determine and articulate needs. May communicate with stakeholders and technology teams on moderately complex business requirements, provides gap analysis and facilitates future business process modeling for clients.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Preferred Skills

• Agile Methodology
• Business Needs
• Business Processes
• Data Analytics
• Decision Making
• Management Reporting
• Prioritization
• Waterfall Model

Competencies

• Analytical Thinking
• Business Assessment
• Consulting
• Effectiveness Measurement
• Information Capture
• Modeling: Data, Process, Events, Objects
• Problem Solving
• Process Management
• Project Management
• Requirements Analysis
• Software Product Business Knowledge

Work Experience

Roles at this level typically require a university / college degree, with 2+ years of relevant professional experience. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Education

Bachelors

Certifications

No Required Certification(s)

Licenses

No Required License(s)

Language Assessments

No Required or Preferred Language Assessments

Pay Transparency

Base Salary: $52,500.00 - $96,250.00

Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance.

Application Window

Generally, this opening is expected to be posted for two business days from 09/17/2026, although it may be longer with business discretion.

Benefits

• medical/prescription drug coverage (with a Health Savings Account feature)
• dental and vision options
• employee and spouse/child life insurance
• short and long-term disability protection
• 401(k) with PNC match
• pension and stock purchase plans
• dependent care reimbursement account
• back-up child/elder care