Mid-Market Account Manager

Fieldwire; Northern (KY); Remote; USD 85,000 - 91,000; Full time

Job summary

Fieldwire is seeking an Account Manager to own renewals, retention, and growth for a strategic book of business across the US in a fully remote role. You will collaborate with our Construction Success Team to ensure client delight and scalable delivery of Fieldwire’s value.

The role requires 2+ years in inside sales, strong relationship skills, and the ability to manage cross-functional projects in a fast-paced environment. Competitive compensation with a potential bonus aligns with performance.

Qualifications

• 2+ years of inside sales experience with quota responsibility.
• 1+ year of outside sales experience a plus.
• Experience managing projects with input from cross-functional teams.
• A knack for working with a wide range of people and building relationships.
• Ability to work in a fast-paced startup environment.
• Strong presentation skills for technical product conversations.
• Superior written and verbal skills.
• Highly organized and process-oriented.

Responsibilities

• Manage all contract renewals and lead negotiations with customers.
• Retain and increase revenue with a managed book of business.
• Perform Business Reviews with strategic clients.
• Solve complex customer needs by coordinating with the Construction Success Team.
• Expand the book of business by seeking referrals and uncovering new opportunities.

Skills

Inside sales

Quota carrying

Outside sales

Relationship builder

Cross-functional collaboration

Fast-paced environment

Presentation skills

Written & verbal communication

Organized & process-oriented

Cold-calling

B2B experience

Tools

Salesforce.com

Job description

Hilti Fieldwire, Inc.'s affiliate is hiring. This position is an opportunity to join the Hilti, Inc. team. The candidate selected for this position will be a Hilti, Inc. team member.

Who we’re looking for

Our customers are the heart of our business. Fieldwire’s Account Management Team is responsible for managing our largest and most strategic relationships. The Account Management Team is a highly consultative group that lives the mantra of “client delight.” Account Managers own both the retention and growth of these accounts, providing consistent white-glove service accentuating Fieldwire’s value proposition of being the world’s most trusted field management solution for construction teams on projects of any scale. We’re looking for a well-rounded strategic operator who can both build strong relationships with Fieldwire’s customers and manage projects with the Construction Success Team to engage with customers at scale.

What you’ll be doing

The primary responsibilities for our next Account Manager will be to:

• Manage all contract renewals and lead negotiations with our customers
• Retain and increase revenue with a managed book of business
• Perform Business Reviews with strategic clients
• Solve complex customer needs by working with our Construction Success Team
• Expand the book of business by asking for referrals and uncovering new business opportunities

We’relooking for you to have the following skills and experiences:

• 2+ years of inside sales experience (quota-carrying and consistently exceeding targets)
• 1+ year of outside sales experience (a plus)
• Experience managing projects with input from cross-functional teams
• A knack for working well with a wide range of people (external and internal); a natural relationship builder
• Ability to work in a fast-paced startup environment
• Strong presentation skills with the ability to communicate technical product aspects to non-tech savvy and tech savvy customers
• Superior written and verbal skills
• Highly organized and methodical; process-oriented

• Cold-calling experience
• B2B transactional experience
• Experience with Salesforce.com

Compensation:

The estimated pay ranges for this role are as follows: $85,000 - $91,000

The salary range represents the low and high end of the salary range for this job in the US. Minimums and maximums may vary based on location. The actual salary offer will carefully consider a wide range of factors such as your skills, qualifications and experience. In addition to the salary you may be eligible for a compensation variable bonus which can range up to $39,000.

Why Fieldwire?

The field-first construction platform for less busywork and more building. Trusted on 4M+ projects worldwide, Fieldwire by Hilti gives crews reliable access to plans, tasks, and updates on one simple platform. It unites the field and office around a single, transparent source of truth, keeping teams aligned from start to finish. Designed for easy adoption, crews gain real-time visibility into progress, clear ownership of work, and the context to make confident decisions. As part of the Hilti Group, Fieldwire combines deep construction expertise with modern digital innovation to deliver better outcomes on every job. Learn more at Fieldwire.com.

Where is the job located?

This role is fully remote within the United States. Our headquarters are based in beautiful San Francisco and our office is centrally located right off of Embarcadero Bart station.

--

Fieldwire is proud to be an Equal Opportunity Employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status or any other characteristic protected by law.