Mid-Level Systems Support Specialist

Nyla Technology Solutions; Corridor North (MD); On-site; USD 148,000 - 175,000; Full time

Job summary

Nyla Technology Solutions in the United States is seeking a Systems Administrator to manage critical IT infrastructure supporting defense and intelligence missions. You will oversee day-to-day operations, troubleshooting, and maintenance across client/server/storage/network platforms, with emphasis on reliability and uptime.

The role requires active TS/SCI clearance with polygraph and experience delivering Tier 1–2 support, configuring UNIX/Linux and Windows servers, and optimizing network

Qualifications

• Active TS/SCI clearance with polygraph required.
• Experience managing IT infrastructure for defense/intelligence missions.
• Experience in Tier 1/2 support, configuration management, and hardware/software problem resolution.
• Ability to configure UNIX/Linux and Windows servers.

Responsibilities

• Manage, troubleshoot, and maintain critical IT infrastructure supporting defense and intelligence missions.
• Oversee day-to-day operations, monitoring, and maintenance across client, server, storage, network, and mobile platforms.
• Handle Tier 1 help desk support and Tier 2 escalation cases, configuration management, and hardware/software problem resolution.
• Configure and maintain UNIX/Linux and Windows operating systems; optimize network components to improve reliability and uptime.

Skills

System administration

UNIX/Linux

Windows

Networking

Help desk

Job description

ACTIVE SECURITY CLEARANCE AT THE TS/SCI POLYGRAPH LEVEL IS REQUIRED

We are seeking a Systems Administrator to manage, troubleshoot, and maintain critical Information Technology (IT) infrastructure supporting defense and intelligence customer missions. In this role, you will oversee day-to-day operations, monitoring, and maintenance across client, server, storage, network, and mobile platforms. You will handle Tier 1 help desk support and Tier 2 escalation cases, configuration management, and hardware/software problem resolution. Additionally, you will configure and maintain both UNIX/Linux and Windows operating systems, optimize network components, and implement system enhancements to maximize reliability, performance, and uptime.

The annual base salary range for this role is $148,000-$175,000 (USD) , which does not include discretionary bonus compensation or our comprehensive benefits package. Actual compensation offered to the successful candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level, among other things.