Mid-Level Software Engineer (Full-Stack) - Client Enablement

BizFlow; West Falls Church (VA); On-site; USD 75,000 - 120,000; Full time

Job summary

BizFlow in Falls Church, VA is seeking a Mid-Level Software Engineer (Full-Stack) for Client Enablement. On-site role with partial telework in a mission-driven environment. You’ll support mission-critical systems, deliver technical and customer support, and collaborate with a dynamic team to optimize BizFlow M and related tools.

The role emphasizes problem solving, documentation, and progress through no-code/low-code platforms, with a strong customer-first mindset and security focus.

Qualifications

• Bachelor's degree in computer science or related field.
• 5+ years of professional software development or related experience.
• Experience with back-end language (e.g., Java, C++) and front-end framework (e.g., Angular, React).
• Proficiency with HTML, CSS, JavaScript, REST APIs.
• SQL and relational databases (e.g., MSSQL, Oracle).
• Experience in hybrid cloud/on-prem deployments.
• Experience with Jira/ServiceNow/Zendesk and support workflows.
• Git or SVN version control.
• Understanding of security, access control and identity management.
• Strong troubleshooting and communication skills.

Responsibilities

• Ensure smooth operation of software systems across platforms.
• Deliver technical and customer support with empathy and clarity.
• Collaborate with a cross-functional team to troubleshoot and maintain applications.
• Leverage low-code/no-code tools to streamline workflows.
• Install, configure, and maintain systems across environments.
• Monitor system performance and address issues proactively.
• Manage user accounts and permissions with security focus.
• Create and maintain technical docs and internal knowledge base.
• Log and resolve support tickets in a timely, customer-centric manner.
• Contribute to continuous improvement and collaborative culture.

Skills

Full-stack development

Java

JavaScript

REST APIs

SQL

Git

Agile

Low-code/no-code

Customer support

Education

Bachelor's degree in CS/Software Engineering or related

Master's degree in Computer Science or equivalent

Tools

Jira

ServiceNow

Zendesk

Git

SVN

Jenkins

GitHub

Job description

Mid-Level Software Engineer (Full-Stack) - Client Enablement

Location: Falls Church, VA (must be on-site in office, with partial telework flexibility)

Full-Time | Permanent

Salary Range: $75,000.00 ~ $120,000.00

Are you a fast learner who thrives in a collaborative environment and loves helping others with technology? We're seeking a Mid-Level Software Engineer (Full-Stack) for Client Enablement who's not only tech-savvy but also passionate about providing exceptional customer support and working with various tools—including low-code/no-code platforms. If you're ready to grow your career while supporting mission-critical systems, solving problems, and making a real impact, we would love for you to apply!

What You'll Do:

• Ensure smooth and efficient operation of software systems across multiple platforms and environments.
• Deliver outstanding technical and customer support, engaging clients with empathy, clear communication, and a solution-focused mindset.
• Proactively collaborate with a supportive and dynamic technical team to troubleshoot, optimize, and maintain mission-critical applications.
• Leverage low-code/no-code tools to streamline workflows, automate processes, and enhance system capabilities with agility and minimal custom development.
• Install, configure, and maintain software systems and components across diverse user environments to meet performance and usability standards.
• Monitor system performance proactively, addressing potential issues before they impact users or operations.
• Manage user accounts and permissions with a strong focus on security, efficiency, and user experience.
• Create and maintain detailed technical documentation, and actively contribute to a growing internal knowledge base.
• Log, track, and resolve support tickets in a timely, transparent, and customer-centric manner.
• Embrace a culture of continuous improvement-sharing ideas, supporting teammates, and contributing to a positive, inclusive work environment that values innovation and collaboration.

Essential Qualifications:

• Bachelor's degree in computer science,Software Engineering, or a related technical discipline.
• Minimum 5+ years and up to 20 years of professional experience in software development, technical support, or system administration in a production or enterprise environment.
• Strong foundation in full-stack development, including experience with at least one back-end language (e.g., Java, C++) and one front-end framework/library (e.g., Angular, React, JSP).
• Familiarity with web technologies and protocols (HTML, CSS, JavaScript, REST APIs).
• Proficiency in writing and troubleshooting SQL queries; understanding of relational databases (e.g., MSSQL, Oracle).
• Hands-on experience with software configuration, deployment, or maintenance in hybrid cloud/on-prem environments.
• Experience using issue tracking systems (e.g., Jira, ServiceNow, Zendesk) and managing support workflows.
• Working knowledge of version control tools such as Git and SVN.
• Understanding system security principles including access control, identity management, and secure software configuration.
• Strong troubleshooting, analytical, and diagnostic skills to investigate, analyze, and resolve technical issues efficiently.
• Demonstrated ability to communicate technical concepts to non-technical users in both written and verbal forms.
• Proven ability to work independently and collaboratively in agile or cross-functional teams.
• Quick learning ability-you're comfortable picking up new tools, workflows, and platforms.
• A team-oriented mindset, you work well with others, communicate clearly, and contribute positively.
• A service-first attitude-you thrive in customer-facing situations and enjoy helping people solve technical challenges.
• Strong troubleshooting and analytical skills.
• Authorization to work in the U.S.
• Ability to obtain and maintain a U.S. government Public Trust clearance.

Preferred Qualifications:

• Deep knowledge and experience in front-end or back-end development frameworks (e.g., React, Angular, Node.js, Spring).
• Master's degree in Computer Science or equivalent experience.
• Proficiency in writing complex SQL queries, procedures, or reports.
• Exposure to DevOps practices, CI/CD pipelines, or infrastructure automation tools (e.g., Jenkins, GitHub).
• Experience supporting or developing within enterprise IT environments or customer-facing technical roles.
• Demonstrated success in building strong user relationships and delivering high-quality client support.
• Strong written and verbal communication skills.
• Excellent customer relationship-building abilities.

Why join us:

You'll be part of a mission-driven team where your growth is supported, your ideas are welcome, and your work makes a direct impact. Whether you're configuring apps, supporting users, or automating workflows with no-code tools, you'll be learning and contributing every day.

BizFlow is a dynamic leader in digital transformation, empowering organizations through innovative low-code/no-code solutions that streamline operations, accelerate efficiency, and drive real business results. With over two decades of success, BizFlow has earned a reputation for delivering intelligent process automation, workflow optimization, and enterprise solutions to both government and commercial clients.

At BizFlow, we're more than a technology company-We're a team of passionate problem-solvers, creative thinkers, and collaboration champions. Our flagship platform, BizFlow M , helps customers build, enhance, and automate business processes with ease-no heavy coding required. Whether it's simplifying procurement, optimizing HR workflows, or transforming customer service, BizFlow delivers results with speed and precision.

We're proud of our inclusive, supportive, and innovative culture -one where every team member is empowered to share ideas, grow their skills, and make a meaningful impact. From day one, you'll be welcomed into a collaborative environment that values curiosity, continuous learning, and a strong sense of purpose.

If you're looking for a place where your voice is heard, your work is valued, and your growth is a priority, BizFlow is the place for you. Join us and help shape the future of digital transformation- one process at a time.

BizFlow is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.