Mid-Level Software Engineer

brightway; Jacksonville (FL); On-site; USD 90,000 - 140,000; Full time

Job summary

Brightway is seeking a Software Engineer to design, build, and maintain production software that powers its agent and customer experiences. You’ll work across teams to deliver reliable, scalable backend services and APIs, with a strong emphasis on AI-enabled tooling and modern cloud architectures.

Ideal candidates bring 2–5 years of production software experience, proficiency in Node.js and/or Python, and familiarity with AWS, Azure, or GCP.

Qualifications

• Bachelor’s degree in CS, Software Engineering, or related field, or equivalent.
• 2–5 years of production software experience.
• Experience building backend services and APIs.
• Proficiency in Node.js and/or Python.
• Familiarity with cloud platforms (AWS/Azure/GCP).
• Experience in an agile development environment.
• Interest in applying AI-enabled tools to practical use cases.

Responsibilities

• Design, develop, and maintain production‑grade software powering Brightway’s platform for agents, advisors, and customers.
• Collaborate with cross‑functional partners to define and ship features quickly and reliably.
• Write high‑quality, well‑tested code focusing on reliability, performance, and scalability.
• Translate business needs into technical solutions using custom and off‑the‑shelf tools.
• Debug and resolve production issues with ownership and timeliness.
• Improve software quality by addressing technical debt and refining designs.
• Stay current with modern development practices and AI tools for practical value.
• Deliver solutions iteratively with measurable outcomes.

Skills

Backend development

APIs

Cloud platforms

Node.js

Python

Agile

AI tools

Education

Bachelor’s degree in CS/Software Eng

Tools

AWS

Azure

GCP

Job description

About Brightway

Established in 2008, Brightway is proud to be one of the fastest‑growing insurance agency systems in the United States. With over 350 franchises spanning 35+ states and an impressive $1.3 billion in annual premiums, we rank among the nation’s largest privately owned property and casualty insurance distribution companies. We support our agency owners with comprehensive back‑office services, marketing resources, and continuous learning and development.

We are embarking on the next stage of our customer‑centric growth, driven by innovation from our talented associates and the application of cutting‑edge technologies. This growth has opened doors for creative thinkers who thrive in a diverse and collaborative culture. As a Brightway team member, you’ll engage in exciting projects that are reshaping the industry, working alongside a dedicated team committed to delivering exceptional customer service and safeguarding our clients’ most valuable assets.

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Overview

Join Brightway as a Software Engineer and become a key contributor to the next generation of our customer and advisor experience. With a data‑rich insurance franchise representing over $1 billion in premium and a rapidly growing customer base, we’re investing heavily in intelligent systems that help our teams move faster, serve customers better, and operate more efficiently.

The ideal candidate is a strong software engineer who is intellectually curious and excited about applying modern AI capabilities in practical ways. You should be comfortable building backend services, integrating APIs, and working across systems, while being eager to learn and experiment with emerging tools and technologies. This role is hands on, fast moving, and focused on delivering reliable, scalable software.

As a Software Engineer at Brightway, you’ll tackle meaningful technical challenges and contribute to systems used daily by our large network of customers, advisors, and agents. You’ll be part of a collaborative team that values learning, iteration, and building technology that truly moves the business forward.

Job Responsibilities

• Design, develop, and maintain production‑grade software systems that power Brightway’s platform serving agents, advisors, and customers.

• Collaborate closely with cross‑functional partners to define, design, and ship impactful features quickly and reliably

• Write high quality, well tested, and maintainable code with a strong focus on reliability, performance, and scalability

• Translate high level business needs into practical technical solutions, using a mix of custom built software and off the shelf tools where appropriate

• Debug, troubleshoot, and resolve production issues in a timely manner, taking ownership of the systems you help build

• Continuously improve software quality by identifying technical debt, improving system design, and refining existing implementations

• Stay current with modern software development practices and AI‑enabled tooling, applying new techniques where they provide clear value

• Deliver solutions iteratively, incorporating feedback and measurable outcomes to drive continuous improvement

Skills and Experience

• Bachelor’s degree in Computer Science, Software Engineering, or a related field, or equivalent practical experience

• 2-5 years of professional experience building and delivering production software systems

• Demonstrated ability to design, develop, test, and maintain high‑quality software that solves real business problems

• Proficiency in one or more modern programming languages and web development frameworks; experience with Node.js and/or Python is a strong plus

• Experience building backend services and APIs, including integrating third‑party platforms and services

• Familiarity with cloud based and distributed systems, including microservices architectures and platforms such as AWS, Azure, or GCP

• Comfort working in an agile development environment with an emphasis on iterative delivery, testing, and continuous improvement

• Intellectual curiosity and a strong interest in applying AI‑enabled tools and technologies to practical, production use cases (prior AI‑specific experience is helpful but not required)

• Strong problem‑solving skills, with the ability to reason through ambiguous requirements and propose pragmatic technical solutions

• Clear communication and collaboration skills, with the ability to work effectively across engineering, product, and business teams

• Experience in insurance, fintech, or other regulated industries is a plus

• Experience working in startups or high‑growth environments is a plus

Essential Job Functions

The ability to perform the following functions with or without reasonable accommodation; ability to communicate orally with others, reading, writing, walking, speaking, hearing, regular use of the telephone and e‑mail for company communication is essential, extended periods viewing computer screen, repetitive motion, sitting for extended periods is common, pushing/pulling, bending/stooping, reaching/grasping, lifting/carrying up to 20 pounds various items, good manual dexterity for the use of common office equipment such as computer terminals, calculator, copiers, good reasoning ability is required to solve a wide range of business problems within your department; able to perform basic mathematics; addition, subtraction, multiplication, and division, able to apply statistical calculations, analysis of variance, correlation techniques.

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Equal Employment Opportunity

Brightway Insurance is committed to creating a diverse and inclusive workplace that values and respects the contributions of all individuals. We are an equal opportunity employer and do not discriminate based on race, color, national origin, sex, age, disability, religion, sexual orientation, gender identity, or any other characteristic protected by applicable law.

We believe that a diverse workforce is essential to our success and fosters innovation, creativity, and collaboration. Our goal is to provide a work environment that is free from discrimination and harassment, where everyone has an equal opportunity to succeed and grow.