Mid-Level IT Program Analyst with Security Clearance

Integration Innovation, Inc.; Huntsville (AL); On-site; USD 75,000 - 110,000; Full time

Job summary

Integration Innovation, Inc. seeks a documentation and IT support professional to develop and maintain engineering documentation for system development and sustainment, and to coordinate with engineers, cybersecurity, users, vendors, and government customers.

You will review requirements, analyze technical issues, support IT infrastructure, and assist with demonstrations, testing, and data collection in a fast-paced, multidisciplinary team environment.

Qualifications

• Bachelor’s degree required; six additional years of relevant experience may substitute for a degree.
• 3–10 years of relevant IT, systems administration, networking, engineering, or systems integration experience.
• Strong technical background in IT, systems administration, networking, or related engineering disciplines.
• Experience developing, reviewing, analyzing, or working from technical requirements and engineering documentation.
• Strong analytical and problem-solving skills with ability to evaluate technical issues and make practical recommendations.
• Strong written and verbal communication skills for engineering, management, and customer audiences.
• Ability to obtain and maintain a DoD Secret clearance; U.S. Citizenship is required.

Responsibilities

• Develop, review, and maintain engineering, technical, and programmatic documentation supporting system development and sustainment activities.
• Review system requirements, specifications, architectures, test documentation, and other engineering artifacts for technical accuracy and clarity.
• Glean, interpret, and organize technical information into documentation, briefings, and status reports.
• Conduct market research and support technical evaluations and trade studies based on capability, cost, compatibility, supportability, and risk.
• Analyze technical problems, system capabilities, workflows, and operational needs; document findings and recommendations.
• Provide IT support and system administration for Windows and/or Linux systems and networks.
• Coordinate demonstrations, evaluations, testing, integration activities, and data collection with stakeholders and customers.
• Other duties as assigned.

Skills

Communication skills

Teamwork

Customer service

Organization

Detail oriented

Education

Bachelor’s degree

Six years of related experience可 substitute

Job description

Responsibilities

Develop, review, and maintain engineering, technical, and programmatic documentation supporting system development and sustainment activities.

• Review system requirements, specifications, architectures, test documentation, technical reports, vendor information, and other engineering artifacts for technical accuracy, completeness, consistency, and clarity.
• Work with engineers and technical stakeholders to gather, interpret, and organize technical information into clear and usable documentation, briefings, status reports, and other program products.
• Conduct market research and compare commercially available and government-developed hardware, software, technologies, and products; support technical evaluations and trade studies based on capability, cost, compatibility, supportability, and risk.
• Analyze technical problems, system capabilities, workflows, and operational needs; document findings, risks, recommendations, and potential courses of action.
• Support systems management, integration, and improvement activities involving computer systems, networks, software, virtualization, and related infrastructure.
• Provide systems administration and general IT support as needed, including configuration, maintenance, troubleshooting, system updates, and lifecycle support for Windows and/or Linux systems and networked equipment.
• Support technical demonstrations, evaluations, testing, integration activities, and data collection while coordinating with engineers, cybersecurity personnel, users, vendors, and Government customers.
• Other duties as assigned.

Qualifications

• Bachelor’s degree required. Six additional years of relevant experience may be substituted in lieu of a degree.
• 3-10 years of relevant experience in information technology, systems administration, networking, engineering, systems integration, or a related technical field.
• Strong technical background in information technology, systems administration, networking, or related engineering disciplines.
• Experience developing, reviewing, analyzing, or working from technical requirements and engineering or system documentation, including the evaluation of hardware, software, network technologies, and other technical solutions.
• Strong analytical and problem-solving skills with the ability to evaluate technical issues and develop practical recommendations.
• Strong written and verbal communication skills, including the ability to translate complex technical information into clear documentation for engineering, management, and customer audiences.
• Ability to work independently with general guidance, manage multiple concurrent priorities, and work effectively as part of a multidisciplinary technical team.
• Ability to obtain and maintain a DoD Secret security clearance; an interim Secret clearance is required to start. U.S. Citizenship is required.

Preferred

Experience conducting technical research, market research, vendor or product comparisons, technical evaluations, alternatives analyses, or trade studies is preferred.

• Hands-on experience administering Windows and/or Linux systems and supporting IT infrastructure, including networking, virtualization, server infrastructure, software installation and configuration, troubleshooting, cybersecurity, or common enterprise IT services, is preferred.
• Experience reviewing or developing requirements, interface documents, system architectures, technical specifications, test plans, test reports, or similar engineering documentation is a plus.
• Hands-on experience supporting system integration, testing, troubleshooting, technical demonstrations, or evaluation activities for Government or technical customers is a plus.

Knowledge/Skills

Knowledge of office administration and procedures. Exceptional judgment capabilities and relationship management skills.

• Excellent communication, teamwork, and client service skills; ability to clearly communicate in discussions and written documents, and to deliver feedback clearly and tactfully.
• Interact with a diverse array of customers and staff in a professional and courteous manner.
• Work independently with accountability for accurate and complete results.
• Be extremely organized and exceptionally detail oriented.
• Work well both independently and in a team environment.
• Be energized by a fast-paced work environment.
• Must be able to communicate with others effectively.
• Analyze information and respond appropriately.
• Manage time wisely and prioritize tasks.
• Provide superior customer service.
• Multi-task in a pleasant manner.
• Work well under pressure.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; handle or feel; and reach with hands and arms. The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch or crawl. The employee must be able to lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. Regular i3 hours are 8:00 a.m. - 5:00 p.m. Monday-Friday, however, additional hours may be required on occasion. Regular and punctual attendance is required.