Mid-Level DevOps Engineer - Cloud, CI/CD & SOC 2

Synapse ITS; Plano (TX); On-site; USD 95,000 - 130,000; Full time

Job summary

Synapse ITS builds SYO, an intelligent cloud ecosystem that helps cities and DOTs respond to faults faster and keep intersections running safely and efficiently. We\'re hiring a mid-level DevOps Engineer to help run, automate and secure the platform behind SYO.

You\'ll work with a distributed engineering team, and you\'ll play a key part in our SOC 2 compliance work. You\'ll work with Kubernetes, Docker, and cloud providers, implementing monitoring and incident response practices to maintain

Qualifications

• 3–5 years in DevOps, SRE or cloud infrastructure roles.
• Hands-on production experience with at least one major cloud provider (AWS, Azure or GCP).
• Strong skills with IaC tools, ideally Terraform and Terragrunt.
• Experience with Docker and Kubernetes (EKS, AKS, GKE or self-managed).
• Experience with CI/CD tools such as GitHub Actions, GitLab CI, Azure DevOps or Jenkins.
• Scripting skills in Bash and Python, Go or PowerShell.
• Solid Linux, networking (DNS, TLS, load balancing, VPC/VNet) and Git fundamentals.
• Experience with observability tools such as Google Cloud Monitoring, Cloud Logging and Grafana.
• Clear written and verbal communication in English, and comfort working asynchronously with a distributed team.

Responsibilities

• Build and maintain CI/CD pipelines for automated build, test, security scanning and deployment.
• Provision and manage cloud infrastructure with Infrastructure as Code (Terraform, Terragrunt or similar).
• Operate containerized workloads on Kubernetes or managed container services, including scaling, upgrades and cost tuning.
• Set up and improve monitoring, logging, alerting and dashboards so you can track availability, latency and the health of device and data pipelines.
• Respond quickly to production support issues and incidents, troubleshoot and fix problems, run root-cause analysis and write blameless postmortems.
• Implement SOC 2 controls, including access management, encryption, patching and audit evidence.
• Manage backup, disaster recovery and high-availability setups, and test them against RTO/RPO targets.
• Help developers across time zones with environment setup, release coordination and troubleshooting.
• Write and maintain runbooks, architecture diagrams and operational procedures.
• Find manual toil and automate it.

Skills

DevOps

SRE

Cloud infrastructure

Terraform

Terragrunt

Docker

Kubernetes

CI/CD

GitHub Actions

GitLab CI

Azure DevOps

Jenkins

Bash

Python

Go

PowerShell

Linux

Networking

Git fundamentals

Grafana

Google Cloud Monitoring

Cloud Logging

Tools

Terraform

Terragrunt

Docker

Kubernetes

AWS

Azure

GCP

GitHub Actions

GitLab CI

Azure DevOps

Jenkins

Grafana

Cloud Monitoring

Cloud Logging

Job description

Synapse ITS builds SYO, an intelligent cloud ecosystem that helps cities and DOTs respond to faults faster and keep intersections running safely and efficiently. We\'re hiring a mid-level DevOps Engineer to help run, automate and secure the platform behind SYO.

You\'ll work with a distributed engineering team, and you\'ll play a key part in our SOC 2 compliance work. You\'ll work with Kubernetes, Docker, and cloud providers, implementing monitoring and incident response practices to maintain