Mid-Level Business Analyst – Software Development Information Technology Washington, DC TS/SCI On site 1 month ago

GCyber; Washington (District of Columbia); Hybrid; USD 90,000 - 150,000; Full time

Job summary

GCyber seeks a Mid-Level Business Analyst for a federal IT modernization program focused on secure digital capabilities in a classified environment. The role supports Agile delivery with ServiceNow, AWS, Red Hat, Kafka, and related tools.

You will connect mission stakeholders with the delivery team to translate customer needs into testable software and data requirements. As the Mid-Level BA you will elicit and document requirements, facilitate sessions with diverse teams, maintain backlog items

Qualifications

• Bachelor's degree in Business, Information Systems, CS, Engineering, or related field; four to eight years of relevant experience.
• Experience writing user stories and testable acceptance criteria in Scrum or Agile.
• Strong written and verbal communication across technical, security, and customer teams.

Responsibilities

• Elicit, analyze, and translate business, operational, user, data, and system needs into clear requirements, epics, features, user stories, and acceptance criteria.
• Facilitate working sessions with customers, product owners, subject matter experts, developers, testers, cybersecurity personnel, and operational teams.
• Document current-state processes and design practical future-state workflows.
• Manage requirements and user stories in Jira with traceability across design, development, testing, deployment, and acceptance.

Skills

Requirements analysis

Agile/Scrum

Stakeholder engagement

Jira

Data analysis

Documentation

Communication

Education

Bachelor's degree in Business, Information Systems, CS, Engineering, or related field

Tools

Jira

Confluence

Git

ServiceNow

AWS

Job description

GCyber is seeking a Mid-Level Business Analyst - Software Development, to support a high visibility federal IT modernization effort that is building and integrating secure digital capabilities in a classified environment. The program uses an Agile delivery model and a technology environment centered on ServiceNow, Elastic, AWS, Red Hat, and supporting integration technologies such as Kafka. The Mid-Level Business Analyst will connect mission stakeholders with the delivery team, ensuring that customer needs become clear, testable, and traceable software and data requirements.

As the Mid-Level Business Analyst - Software Development, you will

• Elicit, analyze, and translate business, operational, user, data, and system needs into clear requirements, functional specifications, epics, features, user stories, and acceptance criteria.
• Facilitate working sessions with customers, product owners, subject matter experts, developers, testers, cybersecurity personnel, and operational teams.
• Document current-state processes and partner with stakeholders to design practical future-state workflows.
• Manage requirements and user stories in Jira and maintain traceability through design, development, testing, deployment, and acceptance.
• Support data extraction, cleansing, transformation, metadata, data dictionaries, reporting, analytics, and data-quality remediation.
• Author and peer review functional, technical, training, planning, roadmap, and governance documentation.
• Participate in backlog refinement, sprint planning, demonstrations, user acceptance testing, and release readiness activities.
• Support solutions and integrations involving ServiceNow, AWS, and connected enterprise systems.
• Independently develop complete requirements packages for moderately complex capabilities under the direction of a product owner or senior analyst.
• Investigate data and process issues, recommend corrections, and communicate impacts to affected stakeholders.

Minimum Qualifications and Requirements

• Active TS/SCI security clearance
• Ability to obtain and maintain any additional customer suitability approvals required for the position.
• DoD 8570/8140 IAT II certification (i.e., Security+, CCNA-Security, CND, CySA+, GISCP, GSEC, SSCP)
• Early-stage flexibility with partial telework during initial development phases
• Full-time on-site presence at secure facility in Washington, DC will be required as the program matures
• Strong written and verbal communication skills and the ability to work effectively across technical, operational, security, and customer teams.
• Bachelor's degree in Business, Information Systems, Computer Science, Engineering, or a related field and four to eight years of relevant experience; additional relevant experience may be considered in place of a degree.
• Demonstrated experience as a business, systems, requirements, or data analyst supporting software development or technical modernization.
• Experience writing user stories and testable acceptance criteria and working within Scrum or another Agile delivery framework.
• Working knowledge of software or data architecture and proficiency with Microsoft Word, Excel, and PowerPoint.

Preferred Qualifications

• Experience with ServiceNow applications such as TSM, TNI, OMT, TSOM, or ITSM.
• Experience with Jira, Confluence, Git, AWS, ServiceNow, SAFe, Kanban, ITIL, DevSecOps, or CI/CD environments.
• Experience supporting data governance, master data, integrations, reporting, dashboards, or migration from legacy applications.
• Relevant certification such as PMI-PBA, CBAP, CCBA, ITIL, SAFe, or Scrum Product Owner.