MICU Unit Secretary

Brown Medicine; Cranston (RI); On-site; USD 29,000 - 30,000; Full time

Job summary

Brown University Health in Providence, RI, seeks a Unit Secretary to coordinate patient flow and medical records on the unit, following approved policies and procedures.

You will support the health care team, enter orders, transcribe and fax documents, and maintain charts, Life Links, Patient Links, and other hospital systems. This full-time, night-shift role requires high school education and strong communication; work hours are 2300-0730, every other weekend and holiday.

Qualifications

• High school diploma or GED required.
• Effective interpersonal communication skills.
• Ability to multi-task in order to perform a variety of complex clerical duties.
• Basic computer skills required.
• Basic knowledge of medical terminology preferred.
• Ability to read, write legibly, and speak English.
• Demonstrates knowledge and skills necessary to provide care to patients throughout the life span.

Responsibilities

• Coordinates flow of patient activity and information.
• Organizes and prioritizes workload based on patient and unit needs.
• Assembles charts for admission and discharges in hospital guidelines.
• Files reports in charts accurately and maintains medical records.
• Answers phones and intercoms with proper etiquette.
• Uses hospital systems to enter and verify orders, retrieve data, and generate reports.
• Transcribes doctors’ handwritten orders and faxes to pharmacy.
• Arranges for equipment delivery and follows up on diagnostic tests.
• Maintains and stocks office supplies and medical records.

Skills

Interpersonal skills

Multi-tasking

Basic computer skills

Medical terminology

English proficiency

Care for life span

Education

High school diploma or GED

Tools

Life Links

Patient Links

Carevue

MAK MAR

Job description

SUMMARY

Coordinates the flow of patient activity and information on the unit/clinic, based on currently approved policies and procedures recognized by the Hospital. Functions as a member of the Health Care Team under the direction of the Clinical Manager or designee to perform a variety of clerical duties. The Unit Secretary is responsible for good interpersonal and clerical skills, which promote quality patient care.

Brown University Health employees are expected to successfully role model the organization’s values of Compassion, Accountability, Respect, and Excellence , as these values guide our everyday actions with patients, customers, and one another.

RESPONSIBILITIES

• Exhibits appropriate use of medical terms and abbreviations.

• Works as a member of the team to identify cost-saving measures in unit/clinic operations and patient care delivery, solve work process problems, and create new work methods.

• Organizes and prioritizes workload based on patient and unit/clinic needs.

• Assembles charts for admission and disassembles charts for discharge according to hospital guidelines.

• Files reports in charts accurately and maintains medical records.

• Answers phones and intercoms using proper phone and intercom etiquette and notifies appropriate staff.

• Utilizes hospital computer systems accurately to enter orders, verify orders, retrieve data, and generate reports.

• Reports computer and equipment malfunctions to the help desk.

• Accurately uses all computer systems, including Patient Links, Nurse Links, Bed Board, MAK MAR, Carevue, and/or any new systems necessary to carry out the Unit Secretary role.

• Enters verbal orders from physicians in the computer system within the limits of the Unit Secretary role, including:

• Enters verbal orders from nursing restricted to those orders based on a protocol or covered by a previously entered physician’s order.

• Transcribes doctors’ handwritten orders.

• Faxes orders to pharmacy for medication entry and enters all other orders into appropriate departments.

• Transcribes handwritten chemotherapy orders according to hospital protocol.

• Arranges for necessary equipment delivery as needed.

• Follows up on diagnostic tests ordered and documents booking in the computer under “Date/Time Scheduled Tests,” including any required preparations, holds trays, or makes patients NPO accordingly.

• Orders stationery and office supplies as appropriate.

• Maintains and stocks the A–Z file.

• Faxes completed “Authorization for Use of Protected Health Information” forms to other healthcare providers, receives faxed information, and files it in the patient’s record.

• Faxes other forms as needed.

• Takes responsibility for educational updates by attending education sessions and accessing the “Patient Services” website.

• Meets and maintains competencies measured by annual mandatory competency checks and mandatory/safety education.

• Reports unsafe situations to the Professional Nurse or Clinical Manager.

• Promotes safety on the unit.

• Adheres to established RIH/unit standards, policies, and procedures, including:

• Pages physicians and others via the hospital paging system, computer alpha paging, and the hospital emergency operator to page codes.

• Arranges follow-up appointments and documents them on the patient’s Continuity of Care form.

• Coordinates Continuity of Care form copies accordingly.

• Faxes forms to Home Care Services when indicated.

• Files copies in the medical record.

• Prints copies from “Life Links” if necessary.

• Obtains copies of medical records as indicated.

• Performs all aspects of the Unit Secretary role accurately, including but not limited to:

• Understands and is able to perform appropriate Information Systems (I.S.) downtime procedures.

• Performs other duties as assigned.

MINIMUM QUALIFICATIONS

BASIC KNOWLEDGE

• High school graduate or General Equivalency Diploma (GED).

• Effective interpersonal communication skills.

• Able to multi-task in order to perform a variety of complex clerical duties.

• Basic computer skills required.

• Basic knowledge of medical terminology preferred.

• Ability to read, write legibly, and speak English.

• Demonstrates knowledge and skills necessary to provide care to patients throughout the life span, with consideration of aging processes, human development stages, and cultural patterns in each step of the care process.

EXPERIENCE

• Preferred.

WORK ENVIRONMENT AND PHYSICAL REQUIREMENTS

• Exposed to a normal patient care environment with frequent standing, walking, and sitting.

SUPERVISORY RESPONSIBILITY

• None.

Pay Range:** **

$21.09-$22.04

Brown University Health is committed to providing equal employment opportunities and maintaining a work environment free from all forms of unlawful discrimination and harassment.

Location:

Rhode Island Hospital - 593 Eddy Street Providence, Rhode Island 02903

Work Type:

2300-0730, every other weekend, every other holiday

Work Shift:

Night

Driving Required:

No

Union:

International Brotherhood Teamsters