Microsoft Trainer - Tech Support

IntagHire; Houston (TX); On-site; USD 70,000 - 80,000; Full time

Job summary

An established industry player is seeking a skilled professional for a dual role as a Corporate Training Specialist and IT Support Associate. This exciting position involves delivering training on Microsoft technologies, providing hands-on IT support, and collaborating on special projects. The ideal candidate will possess strong communication skills and a background in IT support, with a focus on enhancing employee productivity through effective training. Join a dynamic team and contribute to innovative solutions while traveling across the U.S. to support various divisions. This role offers a chance to make a significant impact in a collaborative environment.

Benefits

Medical insurance

401(k)

Paid maternity leave

Qualifications

• 5+ years of experience in IT support and training.
• Extensive knowledge of Microsoft products and technologies.

Responsibilities

• Develop and deliver training on Microsoft technologies.
• Provide IT support and troubleshoot hardware/software issues.
• Collaborate with internal IT teams to resolve technical issues.

Skills

Microsoft 365

Azure

Power Apps

Power Automate

Office products

IT support

Training development

Communication skills

Education

Bachelor’s degree in Computer Information Systems

Job description

This range is provided by IntagHire. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$70,000.00/yr - $80,000.00/yr

Direct message the job poster from IntagHire

Tech Recruitment Partner @ Intag Hire - On-Demand Fractional Recruitment

We are seeking a skilled and motivated professional to join our team in a dual role as a Corporate Training Specialist and Division IT Support Associate with frequent travel across the U.S. In this role, you will deliver training on Microsoft 365, Azure, Power Apps, Power Automate, and Office products, while also providing IT support to division offices, collaborating on special IS projects, and resolving technical issues.

You will design and deliver training sessions to enhance employee productivity, develop training materials, and ensure effective use of Microsoft technologies.

Responsibilities:

• Develop and deliver training on Microsoft 365, Azure, Power Apps, Power Automate, and Office products.

• Provide hands-on training and 1:1 support to employees on Microsoft technologies

• Design and create customized training materials based on user feedback and business requirements.

• Manage training schedules, group sessions, and individual training requests.

• Provide training on in-house built applications and learn new apps as they are developed

• Provide IT support to division technicians and IT managers, troubleshooting hardware and software issues.

• Collaborate with internal IT teams to resolve complex technical issues and manage IT infrastructure projects.

• Maintain and update documentation of IT policies, procedures, and user guides.

• Collaborate with vendors and external partners to resolve technical issues or implement new IT solutions.

• Ensure the effective use of Microsoft Teams and other tools to optimize productivity and collaboration.

• Stay up-to-date with the latest trends and innovations in IT and Microsoft technologies to continuously improve training content and technical support.

• Assist with the rollout of new IT tools and support division teams during transitions.

The ideal candidate should have extensive knowledge of Microsoft products, strong communication skills, and a background in IT support and training, along with the ability to manage and execute special projects.

Requirements:

• Bachelor’s degree in Computer Information Systems or related field.

• 5+ years of relevant experience in IT support and training.

• Willingness to travel approximately 60%.

• Microsoft Certified Trainer credentials and familiarity with the oil and gas industry are a plus.

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Training

• Industries

  Oil and Gas

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Inferred from the description for this job

Medical insurance

401(k)

Paid maternity leave

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