Microsoft Dynamics Specialist

Optomi; Washington (District of Columbia); Remote; USD 100,000 - 130,000; Full time

Benefits offered by this job

Fully remote position

Engagement with a leading financial institution

Collaboration with diverse teams

Job summary

A consulting firm is seeking a Microsoft Dynamics 365 CE Subject Matter Expert to provide support for a major financial institution's application management services. The role, fully remote within the United States, entails administration, configuration, and enhancing the Dynamics environment. Candidates must have over five years of Dynamics experience and a certification. This opportunity allows collaboration with diverse stakeholders during a significant system transition, ensuring system stability and performance.

Qualifications

• 5+ years of experience with Microsoft Dynamics 365 CE.
• Experience supporting enterprise CRM environments.
• Experience working within banking or financial institutions.

Responsibilities

• Serve as a subject matter expert for Microsoft Dynamics 365 CE.
• Provide administration, configuration, and ongoing support.
• Troubleshoot application issues and support system enhancements.
• Support integration efforts between Dynamics and core banking systems.
• Maintain system stability and performance within the Dynamics environment.

Skills

Microsoft Dynamics 365 CE

System integrations

Troubleshooting

Education

Certification in Dynamics 365 CE

Job description

Optomi is seeking a Microsoft Dynamics 365 CE SME to support a large financial institution as part of an application management services engagement. This role will focus on supporting ongoing operations, enhancements, and integrations within the Dynamics environment as the organization transitions to a new Banking platform. The ideal candidate will work closely with application teams and business stakeholders to ensure system stability and performance, while also providing administration, configuration, and ongoing support.

What the right candidate will enjoy

• Working fully remotely within the United States
• Engaging with a leading financial institution and contributing to a significant system transition
• Collaborating with diverse teams and stakeholders

What type of experience does the right candidate have

• 5+ years of experience with Microsoft Dynamics 365 CE
• Certification in Dynamics 365 CE
• Experience in supporting enterprise CRM environments
• Strong background in system integrations
• Proven ability to troubleshoot application issues in production environments
• Experience working within banking or financial institutions

What the responsibilities are of the right candidate

• Serve as a subject matter expert for Microsoft Dynamics 365 CE
• Provide administration, configuration, and ongoing support
• Troubleshoot application issues and support system enhancements
• Support integration efforts between Dynamics and core banking systems
• Maintain system stability and performance within the Dynamics environment
• Assist with incident resolution and application support tickets