Hi,
Role: Microsoft Dynamics CRM Implementation Specialist (Sales Module)
Location: 100% Remote
Duration: Long Term Contract
Client: IntraSystems
Inside Info:
- This role is within our group companies, need a Strong Microsoft Dynamics 365 CRM expert level consultant who can do an end-to-end implementation.
- It s like our candidate helping the client ( IntraSystems/end client) with his expertise on this product implementation, like a consultant .
Hiring Manager Notes:
- Looking for Microsoft Dynamics CRM Implementation Specialist who can take care of the implementing Dynamics 365 CE (Sales, Customer insights for journeys, Customer Service, project service) solutions from pre-sales work through the project life cycle to go-live and on-going support.
- As a D365 technical Implementation Specialist you will be leading migration to Dynamics 365 modules with many advanced tools and techniques.
- You might utilize AI driven migration methodologies to accelerate these migrations.
Responsibilities:
- Delighting the customers with exceptional customer service
- Lead the migration to Dynamics process with the engineering team.
- Architect, Design and build D365 solutions that meet client objectives.
- Implement D365 (Sales, customer Insights (Data & Journeys) solutions that meet client objectives.
- Utilize your knowledge of business processes and best practices to advise and guide the customer during pre-implementation consulting engagements such as Requirements Gathering, Fit Gap Assessments, Design, blueprint and Configuration.
- Analyze source, target system data, and identify potential challenges, such as data inconsistencies, duplicates, or missing records structures, formats, and relationships
- Design and execution of data migration strategies
- Business and systems analysis and documentation
- Product design and gap analysis to standard product functionality
- Production of design, system, user and procedural documentation
- Application configuration and setup
- Provide system training to both internal and external clients
- Liaising with on-shore and off-shore development teams to deliver robust solutions on time if required.
- Identify and analyze risks and issues for the program or project portfolio in conjunction with project managers
- Demonstrate the ability to work systematically and logically to analyze situations, resolve problems, identify causes and anticipate implications.
- Develop and test detailed functional designs for business solution components and prototypes.
- Write development specifications and interface with customers to test modifications and resolve any issues that arise.
- Participate within data migrations, integrations, report design, and design of security
Minimum Requirements Education, Skill & Abilities:
- 12+ years Microsoft D365 CE development experience to include integration, Implementation, and migration techniques.
- 4+ years Microsoft D365 CE ( architecture experience.
- Experience in migrations and Implementations
- Experience with C# and JavaScript.
- Expert in Power Pages
- Agile Development experience.
- Enhance/ Customize Dynamics 365 CE for customers based on their business requirements.
- Deep understanding of Microsoft Power Platform technologies.
- Deep understanding of Microsoft Dataverse platform.
- Expert level experience in any of Sales and Marketing modules and any of these is bonus Field Service, Customer Service, and project services modules.
- Proven track record of successful project delivery.
- Good listening skills, with the ability to quickly resolve problems, action solutions with the ability to work under pressure.
- Understanding and assimilating information from various sources.
- Being able to recognize and deal with conflict or sensitive situations.
- A clear ability to organize your own time and resources.
- Effective and clear written communication skills.
- Certifications PL200, PL400, PL600, MB210, MB220, MB230, MB240 preferred
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