Microsoft Dynamics CRM

Sonsoft Inc; Norwood (MA); On-site; Full time

Job summary

A growing software company in Norwood, Massachusetts, is seeking a skilled professional with at least 4 years of experience in Information Technology and hands-on expertise in Microsoft Dynamics CRM. This full-time, permanent opportunity requires a bachelor's degree and a proven ability to manage customer interactions and project implementations. Candidates must be U.S. citizens or equivalent as sponsorship is not available. Join a collaborative team that values diverse cultural experiences.

Qualifications

• At least 2 years of experience in creating requirement specifications based on processes.
• Hands-on Dynamics CRM implementation experience.
• Able to plan work for self and team.

Responsibilities

• Lead customer discussions with customer subject matter experts.
• Validate complex deployment solutions and create blueprints.
• Understand production support processes and support metrics.

Skills

Microsoft Dynamics CRM

JAD sessions

Communication

Cultural adaptability

Education

Bachelor’s degree or foreign equivalent

Job description

Sonsoft , Inc. is a USA based corporation duly organized under the laws of the Commonwealth of Georgia. Sonsoft Inc. is growing at a steady pace specializing in the fields of Software Development, Software Consultancy and Information Technology Enabled Services.

Job Description

• At least 2 years of experience in creating requirement specifications based on Architecture/Design /Detailing of Processes.
• At least 2 years of experience in Microsoft Dynamics CRM.
• At least 2 years of experience in conducting JAD sessions, Requirement Workshops
• At least 2 years of experience in Microsoft Dynamics CRM, Marketing, Dynamics CRM Service Management and Dynamics CRM Configuration.
• Hands on Dynamics CRM implementation experience. Should have worked on minimum one CRM migration project, one end to end implementation project. Minimum one project in CRM 2015 or CRM 2016 version experience.
• Have managed configuration of MSCRM modules, be able to liaison with customer teams to glean relevant information through discussions and dialogue.
• Ability to work with a culturally diverse group, able to adopt different styles needed.
• Able to plan work for self and team, and effectively representing them through planning tools
• Is able to leverage his industry experience and his MSCRM skills to engage with customer’s business leads, able to work with them and lead and guide the project into effective solutions.
• Validate/review complex deployment solutions and framework and creates the blue print for large deployment solutions in order to meet functional (Application, domain, industry) challenges in deployment.
• Leads customer discussions with customer SME and stakeholders in order to provide technical differentiation to the relationship.
• Understanding of production support process, support metrics and reporting, SLA driven ticket resolution mechanism.
• Excellent background on MSCRM 4.0 to 2015, with multiple projects, especially in a complex multiple system landscape
• Deep experience in implementing multiple modules of MSCRM

Qualifications

• Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
• At least 4 years of experience within Information Technology.

Additional Information

**U.S. citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time.

Note:-

• This is aFull-Time Permanentjob opportunity for you.
• Only US Citizen, Green Card Holder, GC-EAD, H4-EAD & L2-EAD can apply.
• No OPT-EAD, TN Visa & H1B Consultants please.
• Please mention yourVisa Status in youremail orresume.