Microsoft Dynamics 365 CRM System Administrator

Tekgence Inc; Indianapolis (IN); On-site; USD 85,000 - 110,000; Full time

Job summary

Tekgence Inc. seeks an experienced F&O System Administrator to manage and optimize the Microsoft Dynamics 365 Finance & Operations environment on-site in Indianapolis. You will oversee system administration, security, releases, and performance, coordinating with stakeholders, developers, and vendors.

The role requires 4+ years in D365 F&O administration, strong knowledge of LCS, Azure AD, and release management, plus experience with DMF, SQL Server, and Power Platform integrations.

Qualifications

• Bachelor's degree in Computer Science, Information Systems, or a related field.
• 4+ years of experience administering Microsoft Dynamics 365 Finance & Operations.
• Strong knowledge of D365 F&O environment management and Lifecycle Services (LCS).
• Experience with Microsoft Entra ID (Azure Active Directory), security roles, and user administration.
• Knowledge of Azure DevOps, deployment pipelines, and release management.
• Experience with Data Management Framework (DMF), batch jobs, and workflow administration.
• Understanding of SQL Server, monitoring tools, and system performance optimization.
• Experience supporting integrations using Azure Integration Services, Power Platform, or APIs.
• Strong troubleshooting, analytical, and problem-solving skills.
• Excellent communication and stakeholder management abilities.

Responsibilities

• Administer and maintain Microsoft Dynamics 365 Finance & Operations environments.
• Manage user accounts, security roles, permissions, and access controls.
• Perform environment provisioning, refreshes, deployments, and system monitoring.
• Coordinate application updates, service releases, and Microsoft One Version upgrades.
• Troubleshoot system issues, performance bottlenecks, and integration failures.
• Monitor system health, batch jobs, and application performance.
• Collaborate with development teams to support code deployments and release management.
• Configure and maintain workflows, batch processing, and system parameters.
• Support integrations with Azure services, Power Platform, and third-party applications.
• Ensure compliance with security, governance, backup, and disaster recovery policies.
• Create and maintain technical documentation, SOPs, and system administration guides.
• Provide Level 2/Level 3 production support and participate in on-call support as needed.
• Work closely with functional teams to resolve application issues and implement system improvements.

Skills

D365 F&O

Lifecycle Services (LCS)

Azure Active Directory

Azure DevOps

Data Management Framework (DMF)

SQL Server

Power Platform

APIs

Troubleshooting

Communication

Education

Bachelor's degree in Computer Science / Information Systems

Tools

Azure DevOps

DMF

SQL Server

Power BI / Power Platform

Job description

We are looking for F&O System Administrator you keen for this position, please reply me back with your updated resume to [e-mail] for further discussion.

Job Title: F&O System Administrator

Location: Indianapolis, IN (Onsite)

Job Summary

We are seeking an experienced F&O System Administrator to manage, support, and optimize the Microsoft Dynamics 365 Finance & Operations (D365 F&O) environment. The ideal candidate will be responsible for system administration, environment management, security, user support, release coordination, and ensuring the stability and performance of the D365 F&O platform. This role requires close collaboration with business stakeholders, developers, infrastructure teams, and third-party vendors to maintain a reliable and secure ERP environment.

Key Responsibilities

• Administer and maintain Microsoft Dynamics 365 Finance & Operations environments.
• Manage user accounts, security roles, permissions, and access controls.
• Perform environment provisioning, refreshes, deployments, and system monitoring.
• Coordinate application updates, service releases, and Microsoft One Version upgrades.
• Troubleshoot system issues, performance bottlenecks, and integration failures.
• Monitor system health, batch jobs, and application performance.
• Collaborate with development teams to support code deployments and release management.
• Configure and maintain workflows, batch processing, and system parameters.
• Support integrations with Azure services, Power Platform, and third-party applications.
• Ensure compliance with security, governance, backup, and disaster recovery policies.
• Create and maintain technical documentation, SOPs, and system administration guides.
• Provide Level 2/Level 3 production support and participate in on-call support as needed.
• Work closely with functional teams to resolve application issues and implement system improvements.

Required Qualifications

• Bachelor's degree in Computer Science, Information Systems, or a related field.
• 4+ years of experience administering Microsoft Dynamics 365 Finance & Operations.
• Strong knowledge of D365 F&O environment management and Lifecycle Services (LCS).
• Experience with Microsoft Entra ID (Azure Active Directory), security roles, and user administration.
• Knowledge of Azure DevOps, deployment pipelines, and release management.
• Experience with Data Management Framework (DMF), batch jobs, and workflow administration.
• Understanding of SQL Server, monitoring tools, and system performance optimization.
• Experience supporting integrations using Azure Integration Services, Power Platform, or APIs.
• Strong troubleshooting, analytical, and problem-solving skills.
• Excellent communication and stakeholder management abilities.

Preferred Qualifications

• Microsoft Dynamics 365 Finance & Operations certifications.
• Experience with Azure administration and cloud infrastructure.
• Knowledge of Power BI, Power Automate, and Power Apps.
• Familiarity with X++, extensions, and customization deployment processes.
• Experience working in manufacturing, distribution, retail, or supply chain environments.
• ITIL Foundation certification is a plus.

Preferred Experience

• 4–7+ years of Microsoft Dynamics 365 Finance & Operations administration experience.
• Experience supporting enterprise ERP environments with multiple legal entities.
• Proven experience managing production, UAT, and development environments.