Microsoft 365 Engineer - INTL India

Insight Global; Arlington (VA); On-site; USD 115,000 - 145,000; Full time

Job summary

Insight Global is seeking a Microsoft 365 Engineer to support a growing cloud environment and act as a key extension of the internal Microsoft team. You will handle day-to-day administration, user requests, and integrations across Microsoft services to keep services secure and efficient.

The role emphasizes proactive collaboration, documentation, and delivering initiatives on time while maintaining reliability. Strong experience with Entra ID, Defender, and Power Platform is highly valued.

Qualifications

• Strong knowledge of Microsoft 365 and Entra ID/Azure AD.
• Experience in ITIL-based support and enterprise IT environments.
• Experience creating and maintaining Power BI dashboards and reports.

Responsibilities

• Administer Microsoft 365 services including Exchange Online, Teams, SharePoint Online, OneDrive, Intune, Power Platform and Defender.
• Manage user identities and access controls in Microsoft Entra ID.
• Support provisioning, role assignments, and MFA across the Microsoft ecosystem.
• Execute integrations between Microsoft Entra ID and third-party apps.
• Provide operational support and fulfill internal IT requests, driving initiatives to completion.

Skills

MS 365 Admin

Azure AD

Identity & Access

App Integrations

Monitoring

Troubleshooting

PowerShell

Power Platform

Power BI

Tools

Power Platform

Copilot Studio

Microsoft Defender

Exchange Online

SharePoint Online

Teams

Azure

Power Automate

PowerShell

Job description

Job Description

We are looking to hire a Microsoft 365 Engineer to support a growing Microsoft cloud environment and serve as a key extension of the internal Microsoft team. This individual will be responsible for executing and supporting Microsoft-related operational activities, platform administration, user requests, application integrations, and ongoing initiatives across the Microsoft ecosystem. Working within established architectures, documented procedures, and technical guidance, this person will help drive day-to-day activities to completion while ensuring Microsoft services remain secure, efficient, and well-supported. The ideal candidate will be proactive, collaborative, and capable of independently driving assigned activities from start to finish while providing regular status updates and maintaining strong communication with the team.

Key Responsibilities Include:

• Microsoft 365 Administration – Support the day-to-day administration of Microsoft 365 services, including Exchange Online, Teams, SharePoint Online, OneDrive, Intune, Power Platform, Copilot, and Microsoft Defender.
• Microsoft Entra ID (Azure AD) – Manage user identities, groups, licensing, permissions, and access controls within Microsoft Entra ID.
• Identity & Access Management – Support user provisioning, role assignments, group management, Conditional Access, MFA, and authentication-related activities across the Microsoft ecosystem.
• Application Integrations – Support and execute integrations between Microsoft Entra ID and third‑party applications, following established procedures, validating configurations, and troubleshooting issues as needed.
• Operational Support & Request Fulfillment – Support internal corporate IT requests, execute Microsoft‑related operational activities, and help drive assigned initiatives to completion.
• Workload & Priority Management – Manage and prioritize assigned work through a Kanban‑based workflow, maintaining visibility into progress, risks, and blockers while providing regular status updates.
• Troubleshooting & Issue Resolution – Investigate and resolve Microsoft 365 administration, identity, access, and platform‑related issues while escalating complex issues when necessary.
• Platform Monitoring & Support – Monitor platform health, investigate service issues, and implement preventive measures to improve reliability and user experience.
• Documentation & Process Execution – Follow and maintain technical documentation, operational procedures, knowledge articles, and established processes.
• Cross‑Functional Collaboration – Partner with IT stakeholders to support ongoing projects, service improvements, platform enhancements, and Microsoft‑related initiatives.
• Continuous Improvement & Automation – Identify opportunities to improve existing processes, streamline operational activities, and support automation efforts using Microsoft technologies.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [e-mail] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Skills and Requirements

• Strong knowledge and hands‑on administration experience across Microsoft 365 and the broader Microsoft ecosystem, including Microsoft Entra ID (Azure AD), Azure, Exchange Online, Microsoft Teams, SharePoint Online, OneDrive, Intune, Power Platform, Microsoft Copilot, Microsoft Defender, and identity management.
• Experience providing Tier 2 support across Microsoft technologies, including Microsoft 365, Microsoft Entra ID, and related cloud services.
• Hands‑on experience with Microsoft Entra ID (Azure AD), including user identity management, group management, licensing, permissions, access controls, and integrations with enterprise applications.
• Experience with Microsoft Power Platform, specifically Power Automate, and working knowledge of PowerShell for administration, automation, and troubleshooting activities.
• Experience troubleshooting and resolving Microsoft 365, identity, access, and platform‑related issues.
• Understanding of Microsoft security, compliance, and governance frameworks, including Conditional Access, MFA, and Identity Governance.
• Experience working within an ITIL‑based support environment.
• Experience creating and maintaining Power BI dashboards and reports.
• Experience with Microsoft Copilot Studio.