Microsoft 365 Engineer

Vortalsoft Inc; New Jersey; On-site; USD 80,000 - 120,000; Full time

Job summary

Vortalsoft Inc in New Jersey is looking for a dedicated professional to manage Office 365 and collaboration infrastructure. You will work on implementing security features and support integration with compliance solutions, ensuring the safety of data and infrastructure.

The ideal candidate will mentor team members, handle major incidents, and identify automation opportunities for continuous improvement.

Responsibilities

• Managing Office 365 & collaboration Infrastructure end to end.
• Implementing security features and collaborating with engineering teams.
• Supporting escalated requests and major incident management.

Job description

Responsibilities

• Managing Office 365 & collaboration Infrastructure (Skype/Team, OneDrive, SharePoint) end to end.
• Implementing security features and working with engineering teams for designing, testing, and implementing enhancements.
• Support integration with security & compliance solutions.
• Managing O365 licenses, costs with regular reporting.
• Ensuring safety & security of the data & O365 infrastructure.
• Supporting the escalated requests, major incident management, RCA & RCCA.
• Identifying & implementing continuous improvement & automation opportunities.
• Mentor other resources & analyzing the incident trends and coming up with solutions.
• Maintaining design & configuration documentation up to date.
• Maintain high end user experience.