Microsoft 365 Administrator

Blue Cross and Blue Shield of Kansas; Topeka (KS); Hybrid; USD 90,000 - 120,000; Full time

Benefits offered by this job

Health/Vision/Dental insurance

Incentive pay program (EPIP)

6 weeks paid parental leave

Fertility/Adoption assistance

2 weeks paid caregiver leave

401(k) plan matching up to 5%

Tuition reimbursement

Health & fitness benefits, discounts

Job summary

Blue Cross and Blue Shield of Kansas is seeking a Senior System Administrator to maintain and optimize the organization's infrastructure, guiding technology decisions and mentoring staff. The role balances performance, cost, and long-term strategy, with eligibility for remote, hybrid, or onsite work per policy.

Applicants must reside in Kansas or Missouri or be willing to relocate. You will lead reliability-focused initiatives, collaborate with leadership and vendors, and ensure secure,

Qualifications

• Advanced knowledge of enterprise infrastructure technologies and administration.
• Knowledge of networking, security, OS, storage, databases, disaster recovery.
• Strong analytical and problem-solving abilities.
• Ability to manage complex technical projects and initiatives.
• Develop and maintain technical documentation and standards.
• Excellent verbal and written communication across audiences.
• Ability to organize work, manage priorities, and meet deadlines.
• Knowledge of IT service management and governance frameworks (ITIL, COBIT, Agile).
• Ability to provide technical leadership and mentoring.

Responsibilities

• Administer and support infrastructure to ensure reliability and performance.
• Analyze requirements and develop infrastructure solutions.
• Lead and support infrastructure projects using PM methodologies.
• Design, implement, and maintain architecture, standards, and documentation.
• Monitor performance and perform maintenance, upgrades, remediation.
• Evaluate processes and drive efficiency and cost improvements.
• Develop project estimates, resources, and cost analyses.
• Collaborate with leaders, vendors, and teams to deliver solutions.
• Provide technical guidance and knowledge sharing to stakeholders.
• Ensure compliance with standards, security, governance, and continuity.
• Must be accessible via mobile for outages and upgrades.

Skills

Enterprise infrastructure

Networking & security

System administration

Project management

Technical documentation

Communication

Prioritization & time management

ITIL/COBIT/Agile

Mentoring & leadership

Independent decision making

Tools

ITIL tools

Monitoring/alerting tools

Job description

This job was posted by https://www.kansasworks.com : For more information, please see: https://www.kansasworks.com/jobs/13645081 Are you ready to make a difference? Choose to work for one of the most trusted companies in Kansas.

• Why Join Us?
• Make a Positive Impact: Your work will directly contribute to the health and well-being of Kansans.

• Family Comes First: Total rewards package that promotes the idea of family first for all employees. Paid vacation and sick leave with paid maternity and paternity available immediately upon hire.

• Professional Growth Opportunities: Advance your career with ongoing training and development programs.

• Dynamic Work Environment: Collaborate with a team of passionate and driven individuals in a work environment that promotes flexibility.

• Trust and Stability: Work for one of the most trusted companies in Kansas with over 80 years of commitment, compassion and community.

• Inclusive Work Environment: We pride ourselves on fostering a workplace where everyone is valued and respected.

Benefits & Perks

• Base compensation is only one component of your competitive Total Rewards package.
• Incentive pay program (EPIP)
• Health/Vision/Dental insurance
• 6 weeks paid parental leave for new mothers and fathers
• Fertility/Adoption assistance
• 2 weeks paid caregiver leave
• 401(k) plan matching up to 5%
• Tuition reimbursement
• Health & fitness benefits, discounts and resources

The Senior System Administrator serves as the senior technical administrator for Information Services responsible for maintaining and optimizing the organization's infrastructure to meet business needs and service-level expectations. This role oversees complex system analysis, project management activities, and critical maintenance to ensure reliable and secure operations. By guiding technology decisions, mentoring team members, and collaborating with senior leadership, the position helps balance performance, cost, and long-term strategic objectives. “This position is eligible to work remote, hybrid or onsite in accordance with our Telecommuting Policy. Applicants must reside in Kansas or Missouri or be willing to relocate as a condition of employment.”

What you'll do

• Administer and support assigned infrastructure technologies to ensure reliability, availability, and performance.
• Analyze business and technical requirements and develop infrastructure solutions that support organizational objectives.
• Lead and support infrastructure projects using established project management methodologies.
• Design, implement, and maintain infrastructure architecture, standards, procedures, and documentation.
• Monitor infrastructure performance and perform maintenance, upgrades, and remediation activities.
• Evaluate infrastructure processes and recommend improvements that enhance efficiency, service quality, and cost effectiveness.
• Develop project estimates, resource requirements, and cost analyses to support planning and decision making.
• Collaborate with business leaders, vendors, and technical teams to deliver technology solutions and service commitments.
• Provide technical guidance, mentoring, and knowledge sharing to team members and stakeholders.
• Ensure compliance with organizational standards, security requirements, governance frameworks, and business continuity practices.
• Must be accessible via mobile services (i.e. text, voice, data) during non-working hours for upgrades, system outages, and configuration changes.

What you need

Knowledge/Skills/Abilities

• Advanced knowledge of enterprise infrastructure technologies, architecture, and system administration principles.
• Knowledge of networking, security, operating systems, storage, databases, disaster recovery, and related technologies.
• Strong analytical and problem-solving skills with the ability to assess impacts and implement effective solutions.
• Ability to plan, coordinate, and manage complex technical projects and initiatives.
• Skill in developing and maintaining technical documentation, procedures, and standards.
• Strong verbal and written communication skills with the ability to communicate technical concepts to diverse audiences.
• Ability to organize work, manage competing priorities, and meet deadlines.
• Ability to build collaborative relationships and influence stakeholders across technical and business functions.
• Knowledge of IT service management, change management, and industry best practices such as ITIL, COBIT, and Agile.
• Ability to work independently, exercise sound judgment, and provide technical leadership and mentoring.

Education and Exp