Microsoft 365 Administrator

Blue Cross & Blue Shield of Kansas, Inc.; Topeka (KS); Hybrid; USD 109,000 - 136,000; Full time

Benefits offered by this job

6 weeks parental leave

401(k) match up to 5%

Tuition reimbursement

Health/Vision/Dental insurance

Fertility/Adoption assistance

Job summary

Blue Cross and Blue Shield of Kansas is seeking a Senior System Administrator to lead enterprise infrastructure administration, ensuring reliability, security and performance to meet business needs and SLAs. You will design, implement and maintain architecture, monitor systems, guide projects, mentor staff, and collaborate with leadership, vendors and other teams to balance cost and long‑term strategy.

The role supports remote, hybrid or onsite work per policy and requires Kansas/Missouri

Qualifications

• Bachelor's degree or equivalent in a technical field is required.
• Minimum of eight years' IT experience in administration and/or application development.
• Experience administering Microsoft 365 services including Exchange Online, SharePoint Online, Teams, OneDrive, Power Platform and Entra ID is preferred.
• Strong written and verbal communication, leadership, and project management skills.

Responsibilities

• Administer and support infrastructure technologies to ensure reliability, availability, and performance.
• Analyze requirements and develop infrastructure solutions aligned with organizational objectives.
• Lead and support infrastructure projects using established methodologies.
• Design, implement, and maintain infrastructure architecture, standards and documentation.
• Monitor performance, perform maintenance, upgrades and remediation activities.
• Collaborate with leaders, vendors and technical teams to deliver solutions and service commitments.
• Provide guidance and mentoring to team members and stakeholders.

Skills

Infrastructure administration

Networking

Security

ITIL/COBIT

PowerShell

Project management

Documentation

Education

Bachelor's degree in a technical field

Technical training with certification

Tools

Microsoft 365

Exchange Online

SharePoint Online

Power Platform

Microsoft Entra ID

Defender for Office 365

Proofpoint

Graph API

Ansible

Job description

Are you ready to make a difference? Choose to work for one of the most trusted companies in Kansas.Why Join Us?Make a Positive Impact: Your work will directly contribute to the health and well-being of Kansans.Family Comes First: Total rewards package that promotes the idea of family first for all employees. Paid vacation and sick leave with paid maternity and paternity available immediately upon hireProfessional Growth Opportunities: Advance your career with ongoing training and development programs.Dynamic Work Environment: Collaborate with a team of passionate and driven individuals in a work environment that promotes flexibility.Trust and Stability: Work for one of the most trusted companies in Kansas with over 80 years of commitment, compassion and community.Inclusive Work Environment: We pride ourselves on fostering a workplace where everyone is valued and respected.Benefits & PerksBase compensation is only one component of your competitive Total Rewards packageIncentive pay program (EPIP)Health/Vision/Dental insurance6 weeks paid parental leave for new mothers and fathersFertility/Adoption assistance2 weeks paid caregiver leave401(k) plan matching up to 5%Tuition reimbursementHealth & fitness benefits, discounts and resourcesJob SummaryThe Senior System Administrator serves as the senior technical administrator for Information Services responsible for maintaining and optimizing the organization's infrastructure to meet business needs and service-level expectations. This role oversees complex system analysis, project management activities, and critical maintenance to ensure reliable and secure operations. By guiding technology decisions, mentoring team members, and collaborating with senior leadership, the position helps balance performance, cost, and long-term strategic objectives.“This position is eligible to work remote, hybrid or onsite in accordance with our Telecommuting Policy. Applicants must reside in Kansas or Missouri or be willing to relocate as a condition of employment.”What you’ll doAdminister and support assigned infrastructure technologies to ensure reliability, availability, and performance.Analyze business and technical requirements and develop infrastructure solutions that support organizational objectives.Lead and support infrastructure projects using established project management methodologies.Design, implement, and maintain infrastructure architecture, standards, procedures, and documentation.Monitor infrastructure performance and perform maintenance, upgrades, and remediation activities.Evaluate infrastructure processes and recommend improvements that enhance efficiency, service quality, and cost effectiveness.Develop project estimates, resource requirements, and cost analyses to support planning and decision making.Collaborate with business leaders, vendors, and technical teams to deliver technology solutions and service commitments.Provide technical guidance, mentoring, and knowledge sharing to team members and stakeholders.Ensure compliance with organizational standards, security requirements, governance frameworks, and business continuity practices.Must be accessible via mobile services (i.e. text, voice, data) during non-working hours for upgrades, system outages, and configuration changes.What you needKnowledge/Skills/Abilities:Advanced knowledge of enterprise infrastructure technologies, architecture, and system administration principles.Knowledge of networking, security, operating systems, storage, databases, disaster recovery, and related technologies.Strong analytical and problem-solving skills with the ability to assess impacts and implement effective solutions.Ability to plan, coordinate, and manage complex technical projects and initiatives.Skill in developing and maintaining technical documentation, procedures, and standards.Strong verbal and written communication skills with the ability to communicate technical concepts to diverse audiences.Ability to organize work, manage competing priorities, and meet deadlines.Ability to build collaborative relationships and influence stakeholders across technical and business functions.Knowledge of IT service management, change management, and industry best practices such as ITIL, COBIT, and Agile.Ability to work independently, exercise sound judgment, and provide technical leadership and mentoring.Education and Experience:High school diploma or equivalent required.Bachelor’s degree or completion of a Computer Science Program from a Technical Trade School preferred. Technical training with certification in assigned technology is required as applicable.Minimum of eight years’ experience in I.T. and/or application development required.Demonstrated experience with managing assigned technology by performing regular and critical maintenance tasks within defined service levels preferred.Experience administering Microsoft 365 services including, Exchange Online, SharePoint Online, Microsoft Teams, OneDrive, Power Platform and Microsoft Entra ID, preferred.Experience planning and executing Microsoft 365 migrations and tenant modernization projects, preferred.Experience managing Microsoft Entra ID, Conditional Access, Authentication Methods, and Identity Governance, preferred.Experience with Microsoft Purview including Sensitivity Labels, Data Loss Prevention, Information Protection, and Records Management, preferred.Familiarity with Defender for Office 365 and Proofpoint security/compliance solutions, preferred.Experience designing and implementing guest access and external collaboration controls, preferred.Advanced PowerShell experience for Microsoft 365, Exchange Online, SharePoint Online, and Microsoft Graph, preferred.Experience creating automation solutions using PowerShell, Graph API, or Ansible, preferred.Experience serving as an escalation point for complex Microsoft 365 issues, preferred.Physical RequirementsProlonged periods of sitting at a desk and working on a computer.Manual dexterity to operate a keyboard, mouse, and other IT-related tools.Ability to work in a standard office environment, including attending meetings in person or virtually.Compensation$108,640 - $135,800IT&S 17Blue Cross and Blue Shield of Kansas offers excellent competitive compensation with the goal of retaining and growing talented team members. The compensation range for this role is a good faith estimate, it is estimated based on what a successful candidate might be paid. All offers presented to candidates are carefully reviewed to ensure fair, equitable pay by offering competitive wages that align with the individual's skills, education, experience, and training. The range may vary above or below the stated amounts.Our Commitment to Connection and BelongingAt Blue Cross and Blue Shield of Kansas, we are committed to fostering a culture of connection and belonging, where mutual respect is at the foundation of our workplace. We provide equal employment opportunities to all individuals, regardless of race, color, religion, belief, sex, pregnancy (including childbirth, lactation, and related medical conditions), national origin, age, physical or mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military or veteran status, family or parental status, or any other characteristic protected by applicable law.Blue Cross and Blue Shield of Kansas conducts pre-employment drug screening, criminal conviction check, employment verifications and education as part of a conditional offer of employment.