Micro Kitchen Attendant / Driver

ISS Facility Services - North America; Mesa (AZ); On-site; USD 26,000 - 36,000; Full time

Job summary

ISS Facility Services - North America seeks a Delivery Associate to transport prepared foods from the production kitchen to client sites, following a set schedule. You will maintain the front of house and coffee stations, keep service areas clean and stocked, and merchandise products to Guckenheimer standards while welcoming guests.

Ideal candidates have a valid state driver’s license, be 18+, maintain a clean DMV record, and demonstrate exceptional customer service with a positive attitude.

Qualifications

• Valid state driver's license.
• Must be 18 years or older.
• Clean DMV driving record.
• Passion for customer service and a positive attitude.
• Dependable and reliable.
• Strong communication and composure under busy conditions.

Responsibilities

• Drive delivery vehicle to sites per schedule.
• Maintain front of house area and coffee stations.
• Merchandise products attractively to standard.
• Greet guests and ensure welcoming service.
• Restock and rotate products and manage inventory.
• Follow all safety rules and HACCP where applicable.
• Support other duties as assigned by management.

Skills

Driver's license

Customer service

Reliable

Communication

Job description

Hourly Wage

The hourly pay range for this position is $22.55 per hour - $22.55 per hour. Benefits are provided in accordance with the location’s Collective Bargaining Agreement.

Hourly Wage

The hourly pay range for this position is $22.55 per hour - $22.55 per hour. Benefits are provided in accordance with the location’s Collective Bargaining Agreement.

Work Hours

The work hours for this position are Mon - Fri + Weekends, 8:00 am - 4:00 pm

Key Purpose

To drive a delivery vehicle for the purpose of delivering prepared foods from the production kitchen to various sites, following a predetermined schedule. Maintain the front of house area and coffee stations while keeping service areas clean and stocked with product. Merchandise products in an attractive manner to Guckenheimer standard. Greet guests, making them feel welcome.

Success Criteria

• Arrive on time to all shifts
• Proper uniform; non-slip shoes, name tag
• Professional appearance
• Provide outstanding hospitality
• Don’t be afraid to ask for help

Key Areas of Collaboration and Influence

• A strong commitment to guest experience
• Always remember safety first
• Build respectful relationships with all teammates and guests
• Willingness to take directions from the Chef, Front of the House Manager and Catering Manager
• Build relationships with delivery vendors

Ideal Candidate Experience

• Valid state driver's license
• Must be 18 or older
• Clean and safe DMV driving record
• Must have a passion for customer serviceAlways have a positive attitude
• Be dependable and reliable
• Ability to communicate effectively
• Ability to smile and keep calm under busy working conditions

Key Accountabilities

• Maintain product inventory to established levels
• Maintain contracted coffee program
• Recognize products; accurately restock and rotate products
• Smile, greet, & serve customers, making them feel welcome
• Complete necessary HACCP to ensure safe temperature control
• Display merchandise in an attractive manner
• Maintain all MK areas in a neat, clean, and attractive manner
• Label and display signs for all items
• Other duties as assigned by management
• Must follow all safety rules and actively prevent accidents
• Ensure that all MKs are restocked with adequate product throughout the day

Physical Demands & Work Environment

• Work up to 8 hours a day on your feet, excluding breaks
• Must be able to lift a minimum of 25lbs
• Come to work properly dressed according to the dress code
• Employees must be able to work under pressure and time deadlines during peak periods

HSEQ Compliance

All employees must adhere to Health, Safety, Environment, and Quality (HSEQ) policies and procedures to ensure a safe and compliant work environment. This includes following safety protocols, maintaining environmental responsibility, and upholding quality standards in all tasks. Employees are expected to actively participate in HSEQ training and report any potential hazards or compliance concerns.

As a global organization, ISS Group is committed to making the international community more resilient and just for all people. We encourage diversity and inclusion in their broadest terms, including ethnicity, race, age, gender, gender identity, disability, sexual orientation, religious beliefs, language, culture, and educational background. We look to lead our industry by example and to positively influence the market wherever we operate.