Miami-Doral Client-Centric Assistant Sales Manager

Milan Laser Hair Removal; Florida; On-site; USD 41,000 - 57,000; Full time

Benefits offered by this job

Medical insurance within 30 days

Paid time off

7 holidays a year

401k with employer match

Job summary

Milan Laser Hair Removal in Miami (Doral), FL is seeking a full-time Assistant Sales Manager to lead the clinic team and deliver exceptional client experiences. You will conduct personalized consultations, coordinate financing options, and help achieve sales KPIs while maintaining top-tier service standards.

You will support operations, drive add-on services, and step in for the clinic manager when needed, ensuring a seamless, world-class client journey across all touchpoints.

Qualifications

• High school diploma or equivalent required.
• Minimum of one year of work experience required.
• Experience in a commission-driven and/or sales environment preferred.
• Exceptional communication skills, both written and verbal required.
• Ability to work independently and in a team environment.
• Must maintain highly confidential information and use computer/sales software.

Responsibilities

• Achieve all sales KPIs by delivering an exceptional client experience.
• Conduct personalized consultations to understand client needs and guide them to best options.
• Collaborate with team to engage current clients and drive add-on sales.
• Lead daily operations in the absence of the clinic manager and maintain world-class service.

Skills

Sales

Communication

Leadership

Customer service

Education

High school diploma

Tools

CRM software

Job description

Milan Laser Hair Removal is one of the nation’s premier laser hair removal providers. That’s because we only use top of the line lasers, and all our treatments are performed by licensed medical professionals. Additionally, we guarantee our clients results for life with our exclusive Unlimited Package™. With 400+ locations throughout 38+ states and plans to expand into a national brand, this is a very exciting time to join the Milan Team!

Compensation: Base Pay Rate of $19.75/hour plus uncapped commission 0.5% estimated

Status: Full-Time

Position Summary:

With our continued growth and success, we are excited to hire an experienced, full-time Assistant Sales Manager to assist in leading our dynamic team in Miami (Doral), FL. As the Assistant Sales Manager, you will engage with clients one-on-one to deliver outstanding consultation excellence by understanding their unique needs and crafting personalized dream packages. Collaborate on financing options to ensure accessibility to services. Work alongside clinic leadership to achieve sales Key Performance Indicators (KPIs) and streamline administrative processes, enhancing the overall client experience.

Additionally, the Assistant Sales Manager will lead the team in day-to-day operations during the absence of the clinic manager, ensuring high standards of customer service and a world-class experience for every client.

Responsibilities:

• Accountable for achieving all sales KPIs within the clinic by delivering an exceptional client experience that fosters loyalty and satisfaction.
• Conduct thorough and personalized consultations with new clients to understand their needs and preferences, ensuring that their journey begins positively.
• Collaborate closely with the team to use best practices to effectively engage current clients, driving sales through tailored recommendations and add-on services.
• Focus on building lasting relationships that not only meet but exceed the expectations of clients at every touchpoint.

Operational Duties:

• Schedule and confirm appointments, communicate with clients, maintain and update client records, field incoming calls, and support medical staff with treatment room upkeep.
• Perform opening and closing duties, and process client financial transactions

Other Duties:

• Performs additional tasks, duties, and responsibilities as needed or assigned by leadership to support departmental and organizational objectives

Requirements:

• High school diploma or equivalent (e.g., GED) required
• Minimum of one year of any work experience required
• Experience in a commission driven and/or sales environment driving world class experiences for every client preferred
• Exceptional communication skills, both written and verbal required
• Ability to work independently required
• Works well in a team environment required
• Ability to maintain highly confidential information required
• Ability to use a computer and sales software required
• Willingness to work 40 hours per week, including weekends and evenings as needed by the business required

Benefits Include:

• Medical, dental, vision, disability and life insurance within 30 days
• Paid time off starting immediately
• 6 paid holidays a year
• 401k retirement plan with vested employer match

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Other duties may be assigned.

We are deeply committed to attracting talented team members in the US from all backgrounds regardless of race, age, gender, ethnicity, religion, sexual orientation, disability status, or nationality. However, at this time, we are not sponsoring any Visas.