Mi Tienda 01 Grocery - Night Stocker - Part-Time

H-E-B; South Houston (TX); On-site; USD 10,000 - 60,000; Part time

Job summary

Join H-E-B as a Night Stocker where you will stock shelves, assist customers, and contribute to a dynamic team during overnight shifts. This physically demanding role requires a passion for teamwork and the ability to thrive in a fast-paced environment. Excellent communication and customer service skills are essential for success.

Qualifications

• Minimum age 18 (mandatory).
• Experience stocking and in customer service preferred.
• Forklift / power jack training provided upon hire.

Responsibilities

• Stock shelves, refill displays, and manage products.
• Assist customers in locating products and answering questions.
• Ensure compliance with safety and sanitation standards.

Skills

Communication skills

Customer service skills

Organization skills

Time-management skills

Ability to perform physical tasks

Education

Experience in customer service

Job description

Mi Tienda 01 Grocery - Night Stocker - Part-Time

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Responsibilities

Would you like to have a built-in workout as part of your job? We need hard-working, night-owl Partners like you. Your energy and stamina are what keep our nighttime crews on track to keep H-E-B shelves stocked and organized while everyone else is asleep. Our success can't happen without YOU! As a Night Stocker, you'll become part of a highly-functioning team in the Grocery or Drug Store department, watching out for each other, working to meet common goals, and sharing that nighttime work lifestyle. Because you'll be stocking for a large footprint in the Store, you'll learn about multiple products and departments across the total Store. These learning opportunities will serve as a building block to many other jobs, and potentially, a career for you at H-E-B. Once you're eligible, you'll become an Owner in the company, so we're looking for commitment, hard work, and focus on quality and Customer service.

'Partner-owned' means our most important resources--People--drive the innovation, growth, and success that make H-E-B The Greatest Omnichannel Retailing Company. Do you have a:

• HEART FOR PEOPLE... willingness to work as part of a team, and to do what needs doing to get the job done?
• HEAD FOR BUSINESS... ability to juggle multiple priorities and still keep your eye on the details?
• PASSION FOR RESULTS... initiative to work hard, and a sense of urgency?

We are looking for:

• someone who enjoys working overnight hours and thrives while working with others
• an adaptable mindset
• a high energy level and stamina; passion for fast-paced work
• someone who enjoys structure and consistency while remaining flexible to the unexpected

What is the work?

Stocking:

• Stocks shelves, refills displays
• Loads, unloads, and moves heavy, bulky products; may unload trucks
• Conditions shelves and products
• Learns / applies product knowledge, with an eye for detail (e.g., rotation dates, shelf / label info, etc.) to help department meet A+ Standards
• Keeps department clean and well-organized (includes back room and shelves, etc.)
• Applies personal discipline to ensure compliance with / execution of established Standard Operating Procedures (SOPs) and leader direction
• Ensures federal, state, and company regulations and standards for product food safety and sanitation are met
• Works efficiently and with a team attitude; complies with / maintains productivity standards
• Takes constructive feedback well; applies learning to future tasks
• May coach / train other Stockers

Customer Service

• Operates with team mindset, not in a silo; often works cross functionally within the Store; builds relationships across departments (e.g., Curbside)
• Learns / models customer service and hospitality, with Customers and Store Partners
• Assists customers in locating product and answering product questions

What is your background?

• Minimum age 18 (mandatory)
• Experience stocking and in customer service (preferred)
• Experience working in a physically demanding job a plus
• Forklift / power jack training (provided upon hire)

Do you have what it takes to be a fit as an H-E-B Night Stocker?

• Understanding of SOPs / guidance related to emergency procedures, proper stocking, etc.
• Communication skills; reading / writing skills
• Organization and time-management skills
• Customer service skills; service mentality
• Ability to perform repetitive, physical tasks that sometimes include heavy lifting
• Ability to think on your feet and work with agility
• Ability to work as part of a team to meet nightly goals
• Ability to manage multiple priorities and shift focus between tasks; close attention to detail
• Ability to apply personal discipline to SOPs and leader direction
• Ability to work overnight shifts, including weekends and holidays

Physical Requirements

Can you...

• Work in a fast-paced, demanding Store environment, while paying close attention to detail
• Perform the following, based on your department Grocery:
• Constantly* reach at waist, grasp
• Frequently stand, walk, bend
• Occasionally reach at overhead, reach at shoulder, reach at knee, reach at floor, stoop, squat, crouch, kneel, climb stairs, pivot, twist, push / pull with arms, pinch, perform fine motor movements
• Occasionally be exposed to cold, loud noise, ambient temperatures, and wet conditions
• Demonstrate the ability to lift 50 lbs, and manage in excess of 100 lbs**

* While there may be exceptions, the measurements noted are generally defined as--Constantly: 5.5+ hours per 8-hour day; Frequently: 2.5-5.5 hours per 8-hour day; Occasionally: 0-2.5 hours per 8-hour day

** It is Partners' responsibility to never lift beyond their own safe lifting limit. If an item is too heavy to lift, push or pull, and / or carry, the Partner must break the box down into lighter, smaller, more manageable components, or ask for assistance from another Partner or a manager. 02-2019