MHT/Phlebotomist

Westborough Behavioral Healthcare Hospital; Westborough (MA); On-site; USD 40,000 - 60,000; Part time

Job summary

An established industry player in mental health care seeks a dedicated Mental Health Technician/Phlebotomist to join their compassionate team. This role involves drawing blood samples and providing essential support to patients in a psychiatric setting. The ideal candidate will possess a high school diploma and a Phlebotomy Technician Certificate. You will engage with patients, ensuring their comfort while maintaining a safe environment. The position offers competitive compensation and a range of benefits, making it an excellent opportunity for those passionate about mental health and patient care.

Benefits

401K

Insurance Plans

Paid Time Off

Tuition Reimbursement

Qualifications

• High school diploma or equivalent; Certified Phlebotomy Technician Certificate required.
• Prior phlebotomy and psychiatric healthcare experience preferred.

Responsibilities

• Draw blood samples and ensure patient comfort during procedures.
• Assist mental health patients and maintain a safe environment.
• Observe patients for behavioral changes and respond to emergencies.

Skills

Phlebotomy

Patient Observation

Customer Service

Communication Skills

Empathy

Education

High School Diploma

Certified Phlebotomy Technician Certificate

Tools

Laboratory Equipment

Job description

The Mental Health Technician (MHT)/Phlebotomist is responsible for drawing blood samples from patients, utilizing specialized skills to interact calmly with individuals experiencing anxiety or distress related to blood draws, ensuring patient comfort and safety. When not performing phlebotomy duties, the MHT observes and assists mental health or substance abuse patients and helps with admission activities. MHTs maintain a safe environment in Adult or Adolescent Admissions and support general nursing tasks to assess patients admitted to the hospital.

Shift details: Per diem as needed

Essential Duties:

• Identify the best method for retrieving blood samples and other specimens, prepare specimens for testing, and perform screening procedures.
• Provide diagnostic notes to physicians, healthcare professionals, and hospitals.
• Verify patient identification and explain sampling procedures.
• Obtain blood specimens via venipunctures and finger sticks.
• Maintain specimen integrity using aseptic techniques and observing isolation procedures.
• Analyze blood specimens with appropriate testing equipment as needed.
• Clean, maintain, and calibrate laboratory equipment used for blood drawing and testing.
• Order laboratory supplies as necessary.
• Conduct Q15s and 1:1 observations according to hospital standards, ensuring no gaps in observation.
• Follow directions from RN or LVN and float to any unit as needed, without pushing back.
• Maintain professional boundaries with patients and staff.
• Observe patients for behavioral changes, work on de-escalation, and notify RN of significant changes.
• Respond to all codes, ensuring observations are maintained during rounds or 1:1 situations.
• Assist patients with hygiene, maintain unit cleanliness, and keep patients on schedule.
• Speak respectfully to patients, recognizing that communication style can escalate situations.
• Use appropriate phone etiquette and address customer questions professionally.
• Conduct soft safety searches, check for contraband, and inform RN if found.
• Assist RN in taking vital signs if staffing allows.
• Inventory patient belongings and alert RN of medications found.
• Escort patients out for MOT or to activities like eating.
• Treat patients with dignity and respect, understanding patient rights, and ensuring safety and well-being.

Education and/or Licensure: High school diploma or equivalent; Certified Phlebotomy Technician Certificate issued by Massachusetts.

Experience: Prior phlebotomy experience preferred; psychiatric healthcare experience helpful.

Additional Requirements: Valid CPR certification and CPI training within 30 days of hire.

Knowledge, Skills, and Abilities:

• Obtain blood from difficult or hostile patients.
• Recognize when to request assistance.
• Maintain concentration amidst distractions, meet deadlines, and be flexible with work hours.
• Remain self-controlled in volatile interactions.
• High school-level reading, writing, and communication skills; legible handwriting.
• Customer service skills and respectful communication.
• Empathy and ability to assist with daily activities.
• Work independently in a physical environment for extended periods.
• Interpret reference materials to comply with regulations.
• Prioritize and manage time effectively.
• Handle multiple tasks simultaneously.

Physical and Environmental Conditions:

• Ability to perform physical tasks, including lifting up to 100 pounds, and perceive attributes of objects by touch.
• Effective spoken communication, including conveying detailed instructions.
• Hearing ability to perceive detailed sounds.
• Perform repetitive motions and work in varying environmental conditions, mostly indoors.

Benefits include competitive compensation, 401K, insurance plans, paid time off, tuition reimbursement, and more.

Who we are:

Westborough Behavioral Healthcare Hospital provides psychiatric stabilization and dual diagnosis treatments for children, special needs, and adults in inpatient and outpatient settings. Located near Route 495 and Route 9, operating 24/7 with multiple shifts available.