MH Unit Secretary- Unit Assistant S2 (Certified Nursing Assistant)

MHS Brown University Health Taunton; United States; On-site; USD 28,000 - 40,000; Full time

Job summary

Brown University Health in Taunton, MA seeks a Unit Information Secretary to coordinate unit activity, serve as the main information conduit, and support data processing for smooth patient flow.

Responsibilities include answering calls, updating physician pager numbers, maintaining inventories, and assisting with quality improvement projects, while upholding BLS and confidentiality.

Qualifications

• High School education required; CNA certification preferred.
• Demonstrates computer knowledge and ability to use basic software.
• Knowledge of medical terminology.
• Customer service skills essential; interacts with patients and staff.
• BLS certification preferred; additional healthcare certificates welcome.

Responsibilities

• Coordinate unit activity and serve as main contact between unit and transport, ancillaries, and physicians.
• Answer calls by identifying department and name; relay messages to the appropriate nurse or physician.
• Maintain physician pager numbers and contact information; update as needed.
• Assist in maintaining inventory, supplies, and downtime requisitions; report issues to help desk.
• Participate in quality improvement projects and adhere to safety and confidentiality policies.

Skills

Customer service skills

Knowledge of medical terminology

Computer knowledge

BLS

Education

High School Education

College degree (preferred)

Job description

SUMMARY

Unit Information Secretaries work in the nursing area of hospitals. They are primarily the conduit for information management and processing, to ensure the operations of the unit. Actual interpretation of data collected may vary by type of unit. Brown University Health employees are expected to successfully role model the organization's values of Compassion, Accountability, Respect, and Excellence as these values guide our everyday actions with patients, customers and one another. In addition to our values, all employees are expected to demonstrate the core Success Factors which tell us how we work together and how we get things done. The core Success Factors include: Instill Trust and Value Differences Patient and Community Focus and Collaborate

RESPONSIBILITIES

Coordinate unit activity, main point of contact between unit and transport, ancillaries, and physicians. Answers all calls by identifying department and name. Aware of new orders – transport and ancillary orders, if a test is added etc and communicates to the appropriate nurse. Maintains and updates physician pager numbers monthly for nurses, this will be essential during downtime. Report any telephone problems to communications and bump up the chain of command to Director/Supervisor. Maintain a list of phone numbers of physicians in the area. Monitors that all patients have proper arm bands on. Contact registrationdmissions for replacement. Maintain stock of lab/x-ray requisitions for downtime. Report printer and computer problems to help desk/ put a ticket in and inform Director/Supervisor. Provides and tracks data: i.e. page to MD and response, discharge information etc as requested for flow of the department. Orders and maintains accurate par levels for inventories. Assists in maintaining a safe environment and intervenes appropriately. Utilizes the proper procedures and addresses patients’ concerns by notifying the charge nurse, Director/Supervisor. Initiates and tracks appropriate facilities, BioMed, housekeeping and IT related problems/replacements/request on work orders. Notifies BioMed department of malfunctioning equipment and arranges repair requests, and tracks equipment to ensure it is returned to the department. Copies charts and other materials as requested. Maintains and tracks compliance with BLS, TB, Fit testing and all minimal job requirements. Participates on committees as requested. Relays accurate messages to appropriate personnel in a timely manner. Participates in quality improvement projects as requested by Director. Responds to staffing needs of the healthcare team by cross‑training and floating to other units. Performs all other duties as required for improved function, and in meeting unit goals. Makes staffing calls to fill holes as directed. Management of Time and Resources: Completes work assignments within an acceptable time frame. Uses time and resources to the best possible advantage for successful completion of job responsibilities. Develops and maintains efficient working relationships. Is reliable in respect to attendance and punctuality. Recognizes the importance of team efforts and partners with others to achieve positive outcomes. Quality Is part of a team effort to ensure quality services. Offers creative solutions or alternatives to issues or concerns. Produces quality results. Continually strives to improve the quality of work. Accepts responsibility for all work performed and takes appropriate corrective action as needed. Monitors paper documentation to ensure dates/time/signatures etc are documented. Keeps nursing desk clean and tidy. Ensures appropriate books and manuals, forms etc are in the appropriate place and current. Where telemetry exists boxes are inventoried, checked on discharge that box is in slot. Organizes work spaces as requested by Director of the department.

MINIMUM QUALIFICATIONS

Required Qualifications Certified Nursing Assistant Certification Demonstrates computer knowledge Knowledge of medical terminology Customer service skills High School Education Ability to assist lifting and carrying up to 20lbs. Ability to sit for an extended period of time. BLS Preferred Qualifications College degree preferred Previous experience in role preferred Pay Range: $20.01-$29.21 Brown University Health is committed to providing equal employment opportunities and maintaining a work environment free from all forms of unlawful discrimination and harassment.

LOCATION

Location: Morton Hospital - 88 Washington Street Taunton, Massachusetts 02780 Work Type: 24 hours per week EOW/EOH S2 Evenings (3p-11:30p) Work Shift: Evening Driving Required: No Union: 1199 Seiu United Healthcare Workers East As Rhode Island's largest health system and private employer, Brown University Health is the state's premier provider of health services and includes the only Level I Trauma Center for southeastern New England. Today, more than 20,000 people work at Brown University Health and bring their unique skills, experiences, and compassion to their jobs every day. Formed in 1994, Brown University Health is a not-for-profit health system based in Providence, RI comprising three teaching hospitals of The Warren Alpert Medical School of Brown University: Rhode Island Hospital and its Hasbro Children's; The Miriam Hospital; and Bradley Hospital, the nation’s first psychiatric hospital for children; Newport Hospital, Saint Anne's Hospital and Morton Hospital, community hospitals offering a broad range of health services; Gateway Healthcare, the state’s largest provider of community behavioral health care; and Brown Health Medical Group, the largest multi‑specialty practice in Rhode Island. Brown University Health is an equal opportunity employer that values diversity of cultural background, race, gender, age, religion, identity, ability, and perspectives - we are actively committed to a diverse workforce that represents the patients and community that we serve. We are invested in creating a respectful, inclusive, and equitable environment that supports the holistic well‑being of our employees and their families. Join us and help build a healthier future for our patients - and for yourself.

COMPANY LOCATION BELONGING AND ENGAGEMENT NURSING OUR MISSION

Company Location Belonging and Engagement Nursing Our Mission