MH Medical Receptionist - Front Office - # 637

Primary Caresolutions; New York (NY); On-site; USD 35,000 - 55,000; Full time

Job summary

Join a dedicated team at an innovative healthcare organization focused on delivering exceptional primary care to Veterans. This role offers the opportunity to create a supportive and welcoming environment, utilizing your organizational and customer service skills to enhance patient experiences. You will engage with interdisciplinary teams and coordinate care, ensuring that our Veterans receive the highest quality of service. If you are passionate about making a difference and thrive in a compassionate setting, this is the perfect opportunity for you to grow both personally and professionally.

Benefits

Medical/Dental/Vision Plans

Life Insurance

Short/Long Term Disability

Paid Time Off/Federal Holidays

401(k)

Qualifications

• High School Diploma/GED required with strong customer service skills.
• Knowledge of MS Office and clinical flow processes essential.

Responsibilities

• Provide a welcoming environment for Veterans and coordinate care.
• Utilize patient systems for effective clinic support and communication.

Skills

Customer Service

Organizational Skills

Computer Systems Knowledge

Clinical Flow Processes

Education

High School Diploma/GED

Tools

MS Office Suite

Electronic Health Records

Job description

Primary Care Solutions provides industry-leading Primary Care services to Veterans. Veteran-led and clinician-managed, we deliver compassionate, expert medical care, establishing personal bonds with our Veterans in our Community-Based Outpatient Clinics (CBOC’s). We have consistently achieved high marks from the VA in our CBOC’s, and we are excited to discover first-rate colleagues to join our group.

RESPONSIBILITIES

• Provide a friendly, welcoming, and confidential environment for our Veterans.
• Involves specialized administrative judgment and flexible use of various clinical flow processes.
• Recommend changes to existing clinic procedures based on current administrative guidelines.
• Utilize numerous advanced patient systems in support of multiple clinics involved in an interdisciplinary coordinated care delivery model.
• Coordinate with the patient care team to review clinic appointment availability to ensure effective support of clinic needs.
• Develop and maintain effective communication with patients, interdisciplinary teams, VA medical centers, and other agencies.
• Process incoming patient secure messaging through MyHealthyVet and coordinate with care team as appropriate.
• Participate in team huddles and meetings to manage and follow-up with patient care.
• Enter appropriate information into the electronic record.
• Monitor pre-appointment information to assure readiness for patient visits/procedures.
• Manage patient systems to verify accuracy and resolve issues regarding appointments.

JOB REQUIREMENTS:

• High School Diploma/GED
• Knowledge of computer systems including the MS Office Suite
• Demonstrated high-quality customer service and organizational skills
• Basic Life Support certification from The American Heart Association (to be renewed annually)

COMPENSATION: DOE

BENEFITS SUMMARY:

• Medical/Dental/Vision/Prescription Plans
• Life Insurance
• Short/Long Term Disability
• Paid Time Off/Federal Holidays
• 401(k)

This job requires access to confidential and sensitive information requiring ongoing discretion and secure information management.

If you’re looking for an organization that cares for your growth and well-being as much as it does its patients, Apply Today!