Mgr Service Residential - Termite

Rentokil North America; Indiana; On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Company vehicle

Health benefits

Paid time off

Training & licensure

Career growth

Job summary

Terminix, a Rentokil North America company, seeks a Service Manager to lead Pest Technician Teams at a local branch. You will ensure timely service delivery, safety compliance, and exceptional customer satisfaction while coaching and aligning daily operations with company standards.

You’ll manage field crews, coordinate schedules, and promote a culture of high performance, continuous improvement, and strong communication with customers and colleagues.

Qualifications

• Associate degree required; a four-year degree is highly desirable.
• Valid driver's license from the state of residence.
• 1–2 years of related experience helpful but not required.
• Willingness to relocate is highly desirable.
• Ability to lead, motivate others, and communicate effectively.
• Strong problem-solving, rapport-building, and attention to safety.
• Able to handle basic/intermediate math for sales and service.
• Comfortable working outside and in crawl spaces/attics when needed.

Responsibilities

• Lead Pest Technician Teams to deliver outstanding service.
• Ensure branch operations run efficiently and safely.
• Maintain high levels of customer satisfaction in the local area.

Skills

Leadership

Communication

Problem solving

Safety awareness

Driver's license

Relocation willingness

Education

Associate's degree

Four year degree desirable

Tools

Microsoft Office

Job description

We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control and other services across more than 90 countries. We pride ourselves on being a trusted partner to many of the world's leading brands and serve consumer and business customers across multiple industries. We are extremely proud of our legacy of excellence and constantly work to fulfill our mission to "protect people, enhance lives, and preserve the planet." For more than 85 years, Terminix has built a reputation as one of the nation’s leading providers of termite and pest control services, safeguarding over 3 million homes and businesses against all types of pests in 47 states and 14 countries.

What is this role about?

Our Service Managers play a key leadership role in our local Terminix branches. This role is all about leading and motivating our local Pest Technician Teams to provide outstanding service delivery of Terminix products to our valued customers.

What does a “Day-in-the-Life” look like?

Every day our teams of Pest Techs are out in the neighborhoods across the country visiting residential customers and performing their pest control treatments. The Service Manager at each local branch is responsible for ensuring this team is functioning effectively, operating efficiently and maintaining high levels of customer satisfaction.

What do I need to be successful?

• An associate’s degree (A four year degree is highly desirable)
• Must possess a valid driver's license from state of residence
• Having 1-2 years of related experience is very helpful, but not required
• Willingness to relocate is highly desirable
• You are able to effectively lead and motivate others
• You have strong communications skills – impersonal, written, presenting
• You are good at problem solving and coming up with practical solutions
• You are able to build rapport easily and establish trust with customers and employees
• You are detailed oriented and understand the importance of safety
• You have a good aptitude for basic/intermediate math-- necessary for doing calculations related to sales and service
• Comfortable working outside and in confined spaces like crawl spaces and attics when necessary

Why should I choose Terminix?

In addition to being part of an iconic brand with a rich 85 year history, here are some other highlights of what you would receive as a member of the Terminix Team.

• Comprehensive training and licensure, all paid by the company
• Company vechicle, gas card, cell phone, and laptop
• Highly competitive compensation
• Opportunities for advancement and career growth
• Medical, dental and vision coverage + discounts on Terminix brands
• Short/long-term Disability and Life Insurance
• Paid time off

Why Choose Us?

A career with the Rentokil family of companies can be a professional trajectory filled with opportunity. We pride ourselves on being a world-class team that rewards high performance, and we love to promote from within. We offer competitive pay and many of our roles offer performance incentives. Below you'll find information about some of what we have to offer.

• Professional and Personal Growth
• Multiple avenues to grow your career
• Training and development programs available
• Tuition Reimbursement benefits (for FT Colleagues)
• Health and Wellness
• Health benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much more
• Full-time colleagues are eligible to begin enrollment immediately upon hire with benefits starting on day 1
• Savings and Retirement 401(k) retirement plan with company-matching contributions
• Work-Life Balance
• Vacation days & sick days
• Company-paid holidays & floating holidays
• A company mindset that prioritizes health, safety, and flexibility

All Full-Time Colleagues qualify for the following and Part-Time Colleagues qualify for most benefits after they meet certain criteria.

We are looking for individuals who want to make a difference where our customers live and work.

This company is a Drug Free workplace.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment.

By applying to this job, you agree to receive initial texts from systems used on behalf of Rentokil North America, Inc., possibly including Workday, Loop, and HireVue. These systems utilize text messages to communicate with you throughout the application, interview, and pre-hire processes. You can set your communication preferences or opt out of text messages from each system at any time following the initial message. Message and data rates may apply.

Since 1927, Terminix has been an industry leader in pest control. You’ll be on a mission to find and eliminate insect and rodent infestations, but we're more than just a pest control company. Terminix offers insulation services, wildlife control and many specialized services to help protect your home.

Rentokil is committed to complying with all Federal, State, and local laws related to the employment of qualified individuals with disabilities.