Mgr Service Residential

Terminix; Town of Florida (NY); Presencial; USD 55.000 - 75.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Comprehensive training and licensure

Company vehicle, gas card, cell phone,

Laptop

Highly competitive compensation

Advancement opportunities

Medical, dental and vision coverage +

Disability and Life Insurance

Paid time off

Descripción de la vacante

Terminix is seeking a Service Manager to lead Pest Technician teams at local branches. You will drive daily field operations, ensure top-notch service delivery, and uphold safety and regulatory standards. The role emphasizes people leadership, route optimization, and strong customer service as part of a nationwide pest-control leader.

You will manage scheduling, training, inventory, and compliance while mentoring staff and growing with the Rentokil family of companies.

Formación

• Associate's degree required; a four-year degree is highly desirable.
• Must possess a valid driver's license from state of residence.
• Having 1-2 years of related experience is helpful but not required.
• Willingness to relocate is highly desirable.
• Strong communications skills—impersonal, written, presenting.
• Ability to lead, motivate others and build rapport with customers and employees.
• Detail-oriented with a strong safety mindset.
• Good aptitude for basic/intermediate math for sales/service calculations.
• Comfortable working outside and in crawl spaces/attics when necessary.

Responsabilidades

• Monitoring branch scheduling and ensuring pest tech routes are successfully completed.
• Ensuring regulatory compliance and safety standards are met or exceeded.
• Responding to customer concerns, including resolving cancellation requests.
• Inspecting and evaluating the performance of Pest Technicians.
• Monitoring and maintaining inventory levels of pest control products.
• Facilitating continual training of local sales and service teams.

Conocimientos

Associate's degree

Driver's license

Leadership

Communication skills

Problem solving

Rapport building

Attention to detail

Mathematical aptitude

Outdoor work readiness

Relocation willingness

Educación

Associate's degree

Descripción del empleo

Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period!

For more information about our benefits, see below!

We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control and other services across more than 90 countries. We pride ourselves on being a trusted partner to many of the world's leading brands and serve consumer and business customers across multiple industries. We are extremely proud of our legacy of excellence and constantly work to fulfill our mission to protect people, enhance lives, and preserve the planet.

For more than 85 years, Terminix has built a reputation as one of the nation’s leading providers of termite and pest control services, safeguarding over 3 million homes and businesses against all types of pests in 47 states and 14 countries.

What is this role about?

Our Service Managers play a key leadership role in our local Terminix branches. This role is all about leading and motivating our local Pest Technician Teams to provide outstanding service delivery of Terminix products to our valued customers.

What does a Day-in-the-Life look like?

Responsibilities

Every day our teams of Pest Techs are out in the neighborhoods across the country visiting residential customers and performing their pest control treatments. The Service Manager at each local branch is responsible for ensuring this team is functioning effectively, operating efficiently and maintaining high levels of customer satisfaction. Here are a few more specifics of what you would be doing each day:

• Monitoring branch scheduling and ensuring pest tech routes are successfully completed
• Ensuring regulatory compliance and safety standards are met or exceeded
• Responding to customer concerns, including resolving cancellation requests
• Inspecting and evaluating the performance of Pest Technicians
• Monitoring and maintaining inventory levels of pest control products
• Facilitating continual training of local sales and service teams

What do I need to be successful?

• An associate's degree (A four year degree is highly desirable)
• Must possess a valid driver's license from state of residence
• Having 1-2 years of related experience is very helpful, but not required
• Willingness to relocate is highly desirable
• You are able to effectively lead and motivate others
• You have strong communications skills - impersonal, written, presenting
• You are good at problem solving and coming up with practical solutions
• You are able to build rapport easily and establish trust with customers and employees
• You are detailed oriented and understand the importance of safety
• You have a good aptitude for basic/intermediate math-- necessary for doing calculations related to sales and service
• Of course, given our business, you should be comfortable working outside and in confined spaces like crawl spaces and attics when necessary

Why should I choose Terminix?

• Comprehensive training and licensure, all paid by the company
• Company vechicle, gas card, cell phone, and laptop
• Highly competitive compensation
• Opportunities for advancement and career growth
• Medical, dental and vision coverage + discounts on Terminix brands
• Short/long-term Disability and Life Insurance
• Paid time off

Disclaimer

The above statements are intended to describe the general nature of the work being performed by employees assigned to this classification; they are not an exhaustive list of all responsibilities, duties and skills required for the position.

Terminix is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class.

Why Choose Us?

A career with the Rentokil family of companies can be a professional trajectory filled with opportunity. We pride ourselves on being a world-class team that rewards high performance, and we love to promote from within. We offer competitive pay and many of our roles offer performance incentives.

Below you'll find information about some of what we have to offer. All Full-Time Colleagues qualify for the following and Part-Time Colleagues qualify for most benefits after they meet certain criteria.

Professional and Personal Growth

• Multiple avenues to grow your career
• Training and development programs available
• Tuition Reimbursement benefits (for FT Colleagues)

Health and Wellness

• Health benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much more
• Full-time colleagues are eligible to begin enrollment immediately upon hire with benefits starting on day 1

Savings and Retirement

• 401(k) retirement plan with company-matching contributions

Work-Life Balance

• Vacation days & sick days
• Company-paid holidays & floating holidays
• A company mindset that prioritizes health, safety, and flexibility

We are looking for individuals who want to make a difference where our customers live and work. Is that you?

This company is a Drug Free workplace.

Rentokil is committed to complying with all Federal, State, and local laws related to the employment of qualified individuals with disabilities.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.