Mgr - SAP OTC Business Solutions Analysis

myhrabc; Conshohocken (Montgomery County); On-site; USD 160,000 - 260,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

Job summary

Cencora is seeking an experienced SAP Order-to-Cash (OTC) Manager to lead design, implementation, and optimization of SAP OTC processes across global ERP initiatives. The role requires deep expertise in SAP ECC and S/4HANA OTC capabilities, global template design, and end-to-end process integration across sales, supply chain, and finance.

You will manage cross-functional teams, partner with senior leaders, and drive scalable, compliant solutions in a dynamic, global environment.

Qualifications

• Bachelor's degree in CS/IT/Business administration or related field; master's preferred.
• 15+ years SAP OTC experience including SAP SD, LE, and S/4HANA.
• Experience with global ERP implementations and template design across regulated industries.

Responsibilities

• Lead SAP OTC design and global template harmonization.
• Drive end-to-end process design for order management, pricing, billing, returns, ARM, aATP, and Variant Configuration.
• Manage full lifecycle delivery on SAP ECC and S/4HANA.
• Oversee cross-module integration with SAP SD, MM, LE, and FSCM.
• Direct SIT and UAT cycles; ensure critical scenarios are covered.
• Lead onshore and offshore teams; foster collaboration and delivery.
• Partner with senior stakeholders to align solutions with goals and adoption.
• Identify optimization opportunities using SAP BTP, RPA, GenAI.
• Ensure compliance and security; define global roles and provisioning.
• Drive training and change management for global templates.

Skills

SAP OTC

ECC & S/4HANA

Global ERP templates

Leadership

Cross-functional

Agile

Education

Bachelor's degree in CS/IT/Business

Master's degree preferred

Tools

SAP BTP Integration Suite

ALE/IDOCs

EDI

JIRA

Q-Test

RPA

Job description

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere.

Job Details

Company Overview:

Cencora, formerly known as AmerisourceBergen, is a leading global pharmaceutical solutions organization dedicated to improving the lives of people and animals around the world. We are committed to innovation, collaboration, and delivering exceptional value to our customers. Join us in shaping the future of healthcare.

Job Summary:

Cencora is seeking an experienced SAP Order-to-Cash (OTC) Manager to lead and oversee the design, implementation, and optimization of SAP OTC processes as part of our global ERP initiatives. The ideal candidate will have deep expertise in SAP ECC and S/4HANA OTC capabilities, global template design, and end-to-end process integration across sales, supply chain, and finance functions. This role requires strong leadership skills, cross-functional collaboration, and the ability to deliver scalable and compliant solutions in a dynamic, global environment.

Key Responsibilities:

• Strategic Leadership: Lead the design and execution of SAP OTC solutions, including global template development, localization, and harmonization of business processes.
• Solution Design: Drive end-to-end process design for order management, pricing, billing, returns, and advanced functionalities such as Advanced Returns Management (ARM), Advanced ATP (aATP), and Variant Configuration.
• Implementation Oversight: Manage full lifecycle solution delivery on SAP ECC and S/4HANA platforms.
• Integration Management: Oversee cross-module integration with SAP SD, MM, LE, and FSCM, ensuring seamless alignment across sales, supply chain, and finance processes.
• Testing & Governance: Direct SIT and UAT cycles, ensuring critical business scenarios are covered and aligned with user story expectations.
• Team Leadership: Lead diverse onshore and offshore teams, fostering collaboration, capability development, and high-performance delivery.
• Stakeholder Collaboration: Partner with senior stakeholders, business leaders, and IT teams to align solutions with organizational goals and ensure successful adoption.
• Continuous Improvement: Identify opportunities for process optimization, automation, and cost reduction using tools like SAP BTP, RPA, and GenAI solutions.
• Compliance & Security: Ensure solutions meet regulatory and statutory requirements, partnering with security teams to define global roles and support user provisioning.
• Change Management: Drive training, user adoption, and sustainability of global templates and new capabilities.

Qualifications:

Education and Experience:

• Bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field (Master's degree preferred).
• 15+ years of experience in SAP OTC solutions, including SAP SD, LE, and S/4HANA.
• Proven expertise in global ERP implementations and template design across multiple regulated industries (e.g., Life Sciences, Medical Devices etc.).

Skills and Competencies:

• Deep knowledge of SAP ECC and S/4HANA OTC capabilities, including ARM, aATP, Variant Configuration, and Advanced Intercompany processes.
• Strong understanding of integration tools such as SAP BTP Integration Suite, ALE/IDOCs, and EDI.
• Proficiency in testing governance, data validation, and security compliance.
• Exceptional leadership and project management skills, with the ability to manage cross-functional teams and complex global programs.
• Excellent communication and interpersonal skills to engage with senior stakeholders and drive alignment across functions.
• Familiarity with Agile methodologies and tools like JIRA and Q-Test.
• Experience with automation tools (e.g., RPA, ignio) for process optimization.

Why Join Cencora?

• Be part of a purpose-driven organization making a meaningful impact on global healthcare.
• Lead critical components of transformative global ERP initiatives.
• Work in a collaborative and innovative environment with opportunities for professional growth.
• Competitive compensation and benefits package, including health insurance, retirement plans, and more.

What Cencora offers

We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members' ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leav