Mgr Quality 2

Northrop Grumman; Jacksonville (FL); On-site; USD 115,000 - 172,400; Full time

Benefits offered by this job

Health insurance

Life insurance

Disability insurance

Savings plan

Paid holidays

PTO

Job summary

Northrop Grumman in Jacksonville, FL is seeking a Manager of Quality2 to lead AS9100-based quality programs for CBP P-3 fleet maintenance. The role focuses on implementing quality management systems, incident reporting, and corrective action with a commitment to integrity and continuous improvement.

The ideal candidate has 5+ years in aerospace or high-tech maintenance quality, 2–3 years of supervisory experience, and hands-on expertise in audits, SPC, and root-cause analysis.

Qualifications

• 5 years in aircraft/aerospace or high-tech maintenance or manufacturing quality roles.
• 2-3 years of supervisory/lead experience.
• Proven expertise with AS9100, aircraft maintenance forms, and publications.

Responsibilities

• Design, modify, and maintain AS9100-based quality evaluation and control systems for aircraft maintenance and production.
• Establish and enforce procedures for accident/incident reporting, root-cause analysis, and corrective-action implementation.
• Lead internal and external audits, identify deficiencies, and drive timely corrective actions.

Skills

Quality leadership

Root-cause analysis

Statistical analysis

Education

Bachelor's degree

Tools

AS9100

Job description

RELOCATION ASSISTANCE: No relocation assistance available

CLEARANCE REQUIRED FOR START: No

CLEARANCE TYPE: Secret

TRAVEL: Yes, 10% of the Time

Description

At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people’s lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation’s history – from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work – and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they are making history.

Position Summary

The Manager, Quality2 provides leadership for all quality‑related activities supporting the CBP P‑3 fleet. You will develop, implement, and sustain quality management systems, accident/incident reporting, and root‑cause corrective‑action processes. The role demands deep expertise in AS9100, aircraft maintenance, aircraft forms/publications, and a commitment to integrity, inclusion, and continuous improvement.

Key Responsibilities

Quality Management

• Design, modify, and maintain AS9100‑based quality evaluation and control systems for aircraft maintenance and production.
• Establish and enforce procedures for accident/incident reporting, root‑cause analysis, and corrective‑action implementation.

Inspection & Testing

• Devise and execute inspection, testing, and measurement plans for aircraft components and systems.
• Perform statistical analysis (SPC, Weibull, Pareto) to assess non‑conformances and cost impact.

Audits & Compliance

• Lead internal and external audits, identify deficiencies, and drive timely corrective actions.
• Ensure documentation (maintenance records, aircraft forms, publications) meets regulatory and customer requirements.

Leadership & Team Development

• Lead a cross‑functional quality team, fostering an inclusive environment where diverse perspectives thrive.
• Coach staff on problem‑solving, Lean, Six‑Sigma, and continuous‑improvement techniques.

Risk & Performance Management

• Integrate quality metrics into project performance planning, risk management, cost, schedule, and factory accountability.
• Communicate status and recommendations to senior leadership and external partners.

Customer & Stakeholder Relations

• Build trusted relationships with CBP, contractors, and internal stakeholders; ensure expectations are met or exceeded.
• Deliver clear, engaging communications that keep the organization aligned and motivated.

Innovation & Change

• Champion innovative quality tools and technologies (digital twins, AI‑driven analytics) to meet evolving customer requirements.
• Respond rapidly to program changes, adjusting processes to sustain high‑quality output.

Core Leadership Competencies

• Integrity & Ethics – Consistently act with the highest moral standards.
• Inclusive Leadership – Attract, retain, and develop a diverse, engaged team.
• Strategic Vision – Translate quality strategy into measurable sustainable value.
• Effective Communication – Ensure information flows across all levels; keep teams connected to mission.
• Continuous Improvement – Drive perfection through data‑driven decisions and agile response to change.

Basic Qualifications

Education

Bachelor’s degree.

Experience

• 5 years in aircraft/aerospace or high‑tech maintenance or manufacturing quality roles.
• 2‑3 years of supervisory/lead experience.

Technical

• Proven expertise with AS9100, aircraft maintenance forms, and publications.
• Hands‑on experience with accident/incident reporting, root‑cause analysis, and corrective‑action tracking.
• Ability to conduct statistical analysis and interpret inspection data.

Clearance

Ability to obtain and maintain Customs and Border Protection Background Investigation (CBP).

Preferred Qualifications

• Bachelor’s degree in Aerospace Engineering, Mechanical Engineering, Industrial Engineering, or related STEM field
• Lean Six‑Sigma Black Belt or certification.
• P‑3 flightline and aircraft maintenance experience.
• Depot level aircraft maintenance experience.
• Quality assurance or quality management experience.
• Aircraft maintenance technician.
• Experience with reliability engineering, failure‑mode analysis, and risk‑based decision making.
• Demonstrated success influencing change in dynamic, fast‑paced environments.
• Deep understanding of government regulations, complex quality policies, and workflow integration.

Primary Level Salary Range: $115,000.00 - $172,400.00. The above salary range represents a general guideline; however, Northrop Grumman considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions.

Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as allow employees to share in company results. Employees in Vice President or Director positions may be eligible for Long Term Incentives. In addition, Northrop Grumman provides a variety of benefits including health insurance coverage, life and disability insurance, savings plan, Company paid holidays and paid time off (PTO) for vacation and/or personal business.

The application period for the job is estimated to be 20 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates.

Northrop Grumman is an Equal Opportunity Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO and pay transparency statement, please visit http://www.northropgrumman.com/EEO. U.S. Citizenship is required for all positions with a government clearance and certain other restricted positions.