MGR - NURSING

Capital Medical Group; Washington (District of Columbia); Presencial; USD 120 000 - 150 000; Tempo integral

Resumo da oferta

Capital Medical Group in Washington, DC seeks a Nurse Manager to lead clinical practices across multiple floors. You will ensure safe, patient-centered care and provide direct leadership for nursing and clinical staff, including two Nurse Supervisors and four Lead Medical Assistants, with focus on staffing, quality, and regulatory compliance.

This onsite role partners with physicians and leadership to optimize workflows, staffing plans, training, and performance, while building a culture of

Qualificações

• Experience in nursing leadership and staff management.
• Ability to coach and develop frontline clinical staff.
• Knowledge of regulatory compliance and patient safety standards.

Responsabilidades

• Provides direct leadership, coaching, development, and performance management for Nurse Supervisors and Lead Medical Assistants.
• Oversees nursing and Medical Assistant operations across assigned practices.
• Maintains oversight of clinical quality, patient safety, infection prevention, and regulatory compliance.
• Partners with physicians and leadership to optimize staffing and workflows.
• Ensures readiness for regulatory reviews, audits and inspections.

Conhecimentos

Nursing leadership

Staff management

Performance coaching

Regulatory compliance

Patient safety

Staff development

Descrição da oferta de emprego

Responsibilities

At Capital Medical Group, our mission is simple but powerful: to provide personalized, innovative, equitable, and high-quality care that improves the lives of our patients and their families. As the largest multi-specialty physician practice in the region, we support more than 50 medical and surgical specialties through a network of hospitals and care locations, including GW Hospital, Cedar Hill Regional Medical Center, GW Urgent Care, and affiliated sites throughout the DMV.

Why Join Capital Medical Group?

This is an opportunity to make a meaningful impact in a growing healthcare organization where your leadership will directly influence employee experience, organizational culture, and operational success. You will join a collaborative team that values innovation, accountability, and high-quality care—while helping build a strong foundation for the future of Capital Medical Group.

The Nurse Manager provides strategic and operational nursing leadership for the clinical practices located on the 3rd and 4th floors of the 2150 Pennsylvania Avenue building. This role is responsible for ensuring the safe, effective, consistent, and patient-centered delivery of clinical care while providing direct leadership and accountability for nursing and clinical support operations.

This is an onsite position requiring regular presence in the Washington, DC area to partner closely with leadership, employees, and operational teams.

Qualifications

The Nurse Manager directly manages two Nurse Supervisors and four Lead Medical Assistants, who provide frontline leadership and support for Registered Nurses, Nurse Supervisors and Medical Assistant. Through this leadership structure, the Nurse Manager provides oversight of clinical staffing, daily assignments, nursing practice, Medical Assistant workflows, employee performance, training and competency, patient safety, regulatory compliance, and clinical quality.

The Nurse Manager serves as the primary nursing leadership resource for the assigned practices and works collaboratively with physicians, practice leadership, Nurse Supervisors, Lead Medical Assistants, and administrative leadership to ensure clinical operations effectively support patient care and provider needs.

The position is responsible for identifying operational and clinical barriers, implementing standardized workflows, developing staff, improving clinical performance, and ensuring appropriate staffing and resources are available to support efficient patient access and high-quality care.

The Nurse Manager establishes clear expectations for the Nurse Supervisors and Lead Medical Assistants and holds frontline leaders accountable for staffing, employee performance, clinical workflow execution, competency, communication, and adherence to organizational standards.

Essential Duties and Responsibilities Nursing Leadership and Staff Management

Provides direct leadership, coaching, development, and performance management for Nurse Supervisors and Lead Medical Assistants.

Provides overall leadership and accountability for nursing and Medical Assistant operations across assigned practices.

Establishes clear performance expectations for frontline clinical leaders and ensures consistent application of policies, procedures, and clinical standards.

Conducts regular leadership meetings with Nurse Supervisors and Lead Medical Assistants to review staffing, workflow, patient-care concerns, performance issues, training needs, and operational priorities.

Partners with Human Resources and appropriate leadership regarding employee relations, performance improvement, corrective action, attendance, and disciplinary matters.

Participates in interviewing, selecting, onboarding, evaluating, developing, and retaining nursing and clinical support staff.
Identifies leadership-development opportunities for Nurse Supervisors, Lead Medical Assistants, nurses, and other clinical team members.

Promotes employee engagement, accountability, teamwork, professional development, and a culture of service excellence.

Staffing and Workforce Management

Provides oversight of clinical staffing assignments for approximately 19 nurses and 26 Medical Assistants.

Works with Nurse Supervisors and Lead Medical Assistants to ensure appropriate daily staffing levels and clinical coverage based on patient volumes, provider schedules, clinical needs, and practice demands.

Reviews staffing patterns, vacancies, call-outs, leave, workload, overtime, and coverage gaps and develops solutions to maintain continuity of patient care.

Ensures clinical staff are appropriately assigned based on competencies, scope of practice, patient-care requirements, and operational needs.

Provides leadership during unexpected staffing shortages and assists with developing contingency coverage plans.

Evaluates staffing models and makes recommendations to leadership regarding workforce needs, vacancies, recruitment priorities, and appropriate staffing levels.

Performance and Accountability

Monitors clinical team performance and ensures appropriate follow-up regarding identified performance concerns.

Coaches Nurse Supervisors and Lead Medical Assistants on effective employee management, communication, conflict resolution, documentation, and performance management.

Ensures performance concerns are appropriately documented and addressed in accordance with organizational policy.

Reviews operational and clinical performance indicators and develops action plans when performance does not meet established expectations.

Holds clinical leadership accountable for timely completion of required training, competencies, evaluations, and corrective actions.

Patient Safety, Quality and Regulatory Compliance

Maintains oversight of clinical quality, patient safety, infection prevention, and regulatory compliance for assigned practices.

Ensures compliance with organizational policies and applicable HIPAA, OSHA, CLIA, infection-control, safety, and emergency preparedness requirements.

Oversees review and resolution of clinically related patient complaints and serves as an escalation resource for significant patient-care concerns.

Reviews Compliance 360 reports and other safety or quality events and ensures appropriate investigation, corrective action, staff education, and follow-up.

Identifies trends involving safety events, patient complaints, workflow concerns, or clinical performance and implements improvement initiatives.
Participates in quality-improvement, patient-safety, and patient-experience initiatives.

Ensures clinical teams maintain readiness for regulatory reviews, audits, and inspections.

Medication, Vaccine and Clinical Supply Oversight

Provides management oversight of processes for securing, storing, tracking, and maintaining medications, vaccines, and clinical supplies.

Ensures appropriate inventory levels are maintained to support daily clinical operations.

Ensures medication and vaccine storage and handling practices meet organizational and regulatory requirements.

Works with clinical leadership to identify supply concerns, prevent unnecessary waste, and maintain financially responsible clinical operations.

Emergency and Direct Clinical Support

Provides nursing leadership during clinical emergencies and ensures staff appropriately activate emergency response procedures.

Ensures clinical staff maintain competency in emergency protocols and required emergency response procedures.

Physician and Provider Partnership

Develops strong working relationships with physicians, Advanced Practice Providers, practice leadership, and clinical staff.

Partners with providers to identify opportunities to improve clinical workflows, staffing, communication, patient access, and care delivery.

Addresses provider concerns related to clinical staffing or workflow and develops sustainable operational solutions.

Facilitates communication between providers and clinical leadership to ensure appropriate resources are available to support patient-care needs.

Culture and Communication

Demonstrates professional communication and leadership with employees, patients