Mgr, Medical Imaging (Licensed)

Kaiser Permanente; Arbutus (MD); On-site; USD 139,000 - 161,000; Full time

Job summary

Kaiser Permanente in Maryland is looking for a Radiology Department Manager to lead operations, ensure regulatory compliance, and drive quality and safety KPIs across imaging modalities. This role oversees audits, staff development, and cross-functional collaboration to improve patient care and department efficiency.

The position emphasizes safeguarding patient privacy, coordinating resources, and addressing equipment or process issues promptly to maintain high standards of service and safety.

Qualifications

• Minimum three (3) years of experience in a leadership role with or without direct reports.
• Associates degree in Anatomy, Physiology, Biology, radiological science, Healthcare Administration, or a directly related field AND minimum four (4) years of radiologic technology experience or experience in a directly related field OR Minimum five (5) years of radiologic technology experience or experience in a directly related field.
• American Registry of Magnetic Resonance Imaging Technologists Certificate required at hire OR Radiologic Technologist Certification required at hire OR American Registry of Radiologic Technologists Certificate - Nuclear Medicine Technologist required at hire OR Nuclear Medicine Technologist Certificate required at hire from Nuclear Medicine Technology Certification Board OR Registered Diagnostic Medical Sonographer Certificate required at hire
• Basic Life Support required at hire

Responsibilities

• Provide leadership to translate business plans into actionable tasks; oversee work and drive improvements.
• Align team efforts, set standards, measure progress and ensure policy adherence.
• Educate patients and guide staff to ensure compassionate patient care and privacy compliance.
• Oversee daily department operations, inventory, and resource utilization; drive efficiency and cost savings.
• Enforce safety regulations and manage equipment issues to minimize risk across teams.
• Lead radiologic/fluoroscopic procedures by evaluating history, selecting optimal techniques, and ensuring image transmission to PACS.

Skills

Leadership

Radiology leadership

Quality & Safety

Communication

Staff development

Education

Associates degree in Radiologic Technology or related field

Job description

Job Summary

In addition to the responsibilities listed below, this position is also responsible for leveraging thorough knowledge of imaging to ensure departmental operations within their modality are compliant with all relevant regulations; managing audits of quality and safety metrics and key performance indicators (KPIs) as required by regulatory bodies; managing efforts to align protocols and processes with guidelines and best practices; and identifying and escalating technology and equipment issues that arise.

• Provides developmental opportunities for others; builds collaborative, cross-functional relationships. Solicits and acts on performance feedback; works closely with employees to set goals and provide open feedback and coaching to drive performance improvement. Pursues professional growth; develops and provides training and development to talent for growth opportunities; supports execution of performance management guidelines and expectations. Leads, adapts, implements, and stays up to date with organizational change, challenges, feedback, best practices, processes, and industry trends. Fosters open dialogue amongst team members, engages, motivates, and promotes collaboration within and across teams. Delegates tasks and decisions as appropriate; provides appropriate support, guidance, and scope; encourages development and consideration of options in decision making.
• Manages designated work unit or team by translating business plans into tactical action items; oversees the completion of work assignments and identifies opportunities for improvement; ensures all policies and procedures are followed. Aligns team efforts; builds accountability for and measuring progress in achieving results; determines and ensures processes and methodologies are implemented; resolves escalated issues as appropriate; sets standards and measures progress. Fosters the development of work plans to meet business priorities and deadlines; obtains and distributes resources. Removes obstacles that impact performance; identifies and addresses improvement opportunities; guides performance and develops contingency plans accordingly; influences teams to execute in alignment with operational objectives.
• Fosters an individualized and compassionate patient care atmosphere by guiding and overseeing efforts to educate patients on relevant procedures, addressing patient questions/concerns of varying complexity, and modeling behavior for personnel to facilitate patient cooperation; monitoring the implementation and adherence to protocols for maintaining patient privacy and confidentiality; managing, overseeing, and providing guidance in the process of addressing and handling routine and escalated patient questions/concerns for service recovery; and prioritizing patient well-being and comfort throughout the duration of patient visits.
• Manages the day-to-day operations of the department by ensuring the timely ordering of departmental supplies and disposables for use in assigned areas, while effectively managing inventory levels and enforcing policies/protocols for supply utilization; managing cooperative efforts with labor partners to enhance quality, service, and safety while identifying cost-saving measures across multiple teams or departments; and recommending opportunities for advancing access, service quality, and efficiency through strategic innovation and day-to-day implementation.
• Prioritizes patient and employee safety by maintaining awareness of changes made to all internal and external safety-related regulations, policies, and procedures (e.g., National Patient Safety Goals, As Low As Reasonably Achievable (ALARA) Principles); adhering to and leading others to identify the most accurate and appropriate safety measures and instructions provided to patients, family members, and hospital staff as required; managing the implementation and enforcement of rules, regulations, and standards to improve quality of care, streamline operations, and mitigate risk across multiple teams or departments; and managing the resolution of escalated varyingly complex equipment malfunctions, accidents, and/or unsafe conditions to appropriate personnel.
• Drives adherence to appropriate protocols when performing radiologic/fluoroscopic examinations by leading the evaluation of a patients clinical history with the exam to be performed, and identifying alternatives when contraindications are present; routinely monitoring and refining the appropriate criteria used to receive and double identify patients; implementing procedures for the routine evaluation of the accuracy of data entered and stored in the Radiology Information System (RIS); leveraging an in-depth understanding of the features and performance capabilities of the general radiology, fluoroscopy, and portable imaging systems; driving the use of standard strategies when selecting the technical factors that will result in optimum imaging for each patient; resolving escalated issues preventing the successful transmission of images to the Diagnostic Imaging Picture Archive and Communication System (PACS) for Radiologist interpretation; and identifying opportunities for improving the efficiency of patient processing and transportation before, during, and after the procedure.

Job Summary

In addition to the responsibilities listed below, this position is also responsible for leveraging thorough knowledge of imaging to ensure departmental operations within their modality are compliant with all relevant regulations; managing audits of quality and safety metrics and key performance indicators (KPIs) as required by regulatory bodies; managing efforts to align protocols and processes with guidelines and best practices; and identifying and escalating technology and equipment issues that arise.

Essential Responsibilities

• Provides developmental opportunities for others; builds collaborative, cross-functional relationships. Solicits and acts on performance feedback; works closely with employees to set goals and provide open feedback and coaching to drive performance improvement. Pursues professional growth; develops and provides training and development to talent for growth opportunities; supports execution of performance management guidelines and expectations. Leads, adapts, implements, and stays up to date with organizational change, challenges, feedback, best practices, processes, and industry trends. Fosters open dialogue amongst team members, engages, motivates, and promotes collaboration within and across teams. Delegates tasks and decisions as appropriate; provides appropriate support, guidance, and scope; encourages development and consideration of options in decision making.
• Manages designated work unit or team by translating business plans into tactical action items; oversees the completion of work assignments and identifies opportunities for improvement; ensures all policies and procedures are followed. Aligns team efforts; builds accountability for and measuring progress in achieving results; determines and ensures processes and methodologies are implemented; resolves escalated issues as appropriate; sets standards and measures progress. Fosters the development of work plans to meet business priorities and deadlines; obtains and distributes resources. Removes obstacles that impact performance; identifies and addresses improvement opportunities; guides performance and develops contingency plans accordingly; influences teams to execute in alignment with operational objectives.
• Fosters an individualized and compassionate patient care atmosphere by guiding and overseeing efforts to educate patients on relevant procedures, addressing patient questions/concerns of varying complexity, and modeling behavior for personnel to facilitate patient cooperation; monitoring the implementation and adherence to protocols for maintaining patient privacy and confidentiality; managing, overseeing, and providing guidance in the process of addressing and handling routine and escalated patient questions/concerns for service recovery; and prioritizing patient well-being and comfort throughout the duration of patient visits.
• Manages the day-to-day operations of the department by ensuring the timely ordering of departmental supplies and disposables for use in assigned areas, while effectively managing inventory levels and enforcing policies/protocols for supply utilization; managing cooperative efforts with labor partners to enhance quality, service, and safety while identifying cost-saving measures across multiple teams or departments; and recommending opportunities for advancing access, service quality, and efficiency through strategic innovation and day-to-day implementation.
• Prioritizes patient and employee safety by maintaining awareness of changes made to all internal and external safety-related regulations, policies, and procedures (e.g., National Patient Safety Goals, As Low As Reasonably Achievable (ALARA) Principles); adhering to and leading others to identify the most accurate and appropriate safety measures and instructions provided to patients, family members, and hospital staff as required; managing the implementation and enforcement of rules, regulations, and standards to improve quality of care, streamline operations, and mitigate risk across multiple teams or departments; and managing the resolution of escalated varyingly complex equipment malfunctions, accidents, and/or unsafe conditions to appropriate personnel.
• Drives adherence to appropriate protocols when performing radiologic/fluoroscopic examinations by leading the evaluation of a patients clinical history with the exam to be performed, and identifying alternatives when contraindications are present; routinely monitoring and refining the appropriate criteria used to receive and double identify patients; implementing procedures for the routine evaluation of the accuracy of data entered and stored in the Radiology Information System (RIS); leveraging an in-depth understanding of the features and performance capabilities of the general radiology, fluoroscopy, and portable imaging systems; driving the use of standard strategies when selecting the technical factors that will result in optimum imaging for each patient; resolving escalated issues preventing the successful transmission of images to the Diagnostic Imaging Picture Archive and Communication System (PACS) for Radiologist interpretation; and identifying opportunities for improving the efficiency of patient processing and transportation before, during, and after the procedure.

Minimum Qualifications

• Minimum three (3) years of experience in a leadership role with or without direct reports.
• Associates degree in Anatomy, Physiology, Biology, radiological science, Healthcare Administration, or a directly related field AND minimum four (4) years of radiologic technology experience or experience in a directly related field OR Minimum five (5) years of radiologic technology experience or experience in a directly related field.
• American Registry of Magnetic Resonance Imaging Technologists Certificate required at hire OR Radiologic Technologist Certification required at hire OR American Registry of Radiologic Technologists Certificate - Nuclear Medicine Technologist required at hire OR Nuclear Medicine Technologist Certificate required at hire from Nuclear Medicine Technology Certification Board OR Registered Diagnostic Medical Sonographer Certificate required at hire
• Basic Life Support required at hire

Preferred Qualifications

Primary Location: Maryland,Halethorpe,South Baltimore County Medical Center

Scheduled Weekly Hours: 40

Shift: Evening

Workdays: Mon, Tue, Wed, Thu, Fri

Working Hours Start: 03:00 PM

Working Hours End: 11:30 PM

Job Schedule: Full-time

Job Type: Standard

Worker Location: Onsite

Employee Status: Regular

Employee Group/Union Affiliation: NUE-MAS-01|NUE|Non Union Employee

Job Level: Manager with Direct Reports

Department: S. Balt. county Med Center - Radiology-General - 1808

Pay Range: $139000 - $160600 / year

Kaiser Permanente strives to offer a market competitive total rewards package and is committed to pay equity and transparency. The posted pay range is based on possible base salaries for the role and does not reflect the full value of our total rewards package. Actual base pay determined at offer will be based on labor market data, internal alignment, and a candidate's years of relevant work experience, education, certifications, skills, and geographic location.

Travel: Yes, 25 % of the Time

Work Setting: Onsite

Worker location must align with Kaiser Permanente's Authorized States policy.

Kaiser Permanente is an equal opportunity employer committed to fair, respectful, and inclusive workplaces. Applicants will be considered for employment without regard to race, religion, sex, age, national origin, disability, veteran status, or any other protected characteristic or status.