MGR LEARNING & DEVELOPMENT

MARTA (Metropolitan Atlanta Rapid Transit Authority); Atlanta (GA); On-site; USD 77,000 - 116,000; Full time

Job summary

MARTA (Metropolitan Atlanta Rapid Transit Authority) seeks a Manager of Learning and Development to lead the design, delivery and evaluation of advanced training aligned with strategic initiatives. This role partners with senior management to ensure effective leadership development and organizational learning across the authority.

The incumbent manages training records and reporting, oversees instructional technologies, and coordinates internal and external resources to address business needs.

Qualifications

• Bachelor’s degree in Business Administration, Adult Education, Human Resources, Organizational Development, Industrial Psychology or related field.
• Minimum of 5 years of experience in progressive management initiatives in the development, administration, and implementation of training programs, preferably in a transit related environment.
• Experience in technical writing and curriculum development is required; cross-functional management and budgeting experience are also needed.
• Organizational Development certification (ODCP), CPLP, or Leadership Development Assessment (360 Degree, Hogan, etc.) is desired.
• Vendor management experience is desired. Excellent communications and presentation skills with senior management consultation capability.

Responsibilities

• Design and deliver advanced training programs supporting leadership and professional development and new strategic initiatives.
• Monitor, measure and evaluate training effectiveness; align with business needs and efficiency goals.
• Consult stakeholders to develop objectives for individual or group programs.
• Provide vision for instructional technologies integration and maintain training records and reports.
• Ensure access to internal and external training opportunities for all agency staff.

Skills

Verbal and written communication

Presentation skills

Cross-functional collaboration

Vendor management

Education

Bachelor’s degree in Business Administration, Adult Education, Human Resources, Organizational Development, Industrial Psychology or related field

Job description

Job Description

EDUCATION and/or EXPERIENCE

Bachelor’s degree in Business Administration, Adult Education, Human Resources, Organizational Development, Industrial Psychology or a related field. A minimum of 5 years of experience in progressive management initiatives in the development, administration, and implementation of training programs, preferably in a transit related environment. Previous supervisory experience with a comprehensive knowledge of strategic training and development with experience in technical writing and curriculum development required. Previous cross functional work group management and budget experience is required. Organizational Development certification (ODCP), Certified Professional in Learning Performance (CPLP), or Leadership Development Assessment (360 Degree, Hogan, etc.) is desired. Experience in vendor management is desired. Must possess excellent communications (verbal and in written form) and presentation skills with the ability to provide consultation to senior management. Must have demonstrated advanced computer skills in all primary departmental software platforms. In lieu of education, directly related work experience may be substituted on a year-for-year basis.

SUMMARY

Manager of Learning and Development 1MGR4617EN Human Resources Director of Training Exempt 21 S. McNeal 05/24/05 CW 08/27/19 No Works in close partnership with the Director of Learning and Development to design and deliver advanced training programs in support of leadership and professional development and new strategic initiatives. Monitors, measures and evaluates the effectiveness of training and development plans to ensure that objectives continuously meet business needs and promote organizational efficiency. Consults with stakeholders to develop individualized and/or group program objectives to address specific business needs. Provides vision and leadership in the integration of instructional technologies for all training and development activities. Manages the maintenance of training records, development and distribution of training reports, and oversees resources. Utilizes internal and external resources as necessary in order to conduct analysis and develop interventions/recommendations for the Authority.

ESSENTIAL DUTIES AND RESPONSIBILITIES

1. Manages the design, development and delivery of the Authority’s training programs in support of professional and leadership development and new strategic initiatives.
2. Creates and maintains a high performing environment characterized by positive leadership and strong team orientation.
3. Ensures quality of course development and delivery by facilitating various training programs; assignment of qualified instructors, monitoring and reviewing their lesson plans and class presentations.
4. Develops policies and procedures governing the evaluation of the Authority’s training programs and activities.
5. Directs the development and maintenance of the Authority’s training records and reporting system.
6. Ensures that departmental and/or outside training opportunities are made available to all agency staff.
7. Performs other related duties as required.

SPECIAL REQUIREMENTS

Must be able to work outdoors on flexible hours and split shifts throughout the MARTA service territory.

MARTA is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.

Classification: Non-Represented

Number of Openings: 1

Grade: 21

Pay Range: $77,168 - $115,752