Mgr Laboratory WMLM

3210 Wellstar Mountain Lakes Medical Center; United States; On-site; USD 110,000 - 150,000; Full time

Job summary

Wellstar Health System in Georgia seeks a Laboratory Manager to oversee daily lab and phlebotomy operations, staffing, scheduling, and regulatory compliance across CAP, CLIA, TJC, FDA, and OSHA.

You will lead a team, manage budgets, ensure training, and drive process improvements while upholding patient care standards in a fast-paced hospital environment.

Join a system committed to compassionate care and clinical excellence, with collaboration across departments to support Wellstar's mission.

Qualifications

• Bachelor's degree in a life sciences field; MT(ASCP) or equivalent required by hire.
• Minimum 8 years laboratory experience with at least 2 years in a supervisory role.
• Ability to lead a team, communicate clearly, and manage budgets and regulatory compliance.

Responsibilities

• Oversees daily lab and phlebotomy operations, staffing, and scheduling.
• Ensures regulatory compliance (CAP, CLIA, TJC, FDA, OSHA).
• Manages budgets and invoices; coordinates onboarding and training of staff.
• Monitors performance metrics and implements process improvements.

Skills

Leadership

Staff Management

Regulatory Compliance

Budgeting

Problem Solving

Communication

Kronos

Education

Bachelor's Degree in Life Sciences

Tools

Kronos

Laboratory Information System (LIS)

Job description

How would you like to work in a place where your contributions and ideas are valued? A place where you can serve with compassion, pursue excellence and honor every voice? At Wellstar, our mission is simple, yet powerful: to enhance the health and well-being of every person we serve. We are proud to have become a shining example of what's possible when the brightest professionals dedicate themselves to making a difference in the healthcare industry, and in people's lives.

Work Shift Day (United States of America)

Job Summary

Oversees all daily functions of the laboratory /phlebotomy, including: staffing, problem resolution, operational parameters, customer service, supplies, training/orientation of staff, and adherence to all regulatory requirements (CAP, CLIA, TJC, FDA and OSHA). At some facilities the manager has complete oversight of the Laboratory. At other facilities the manager has oversight of their assigned areas within the Laboratory. At these facilities, in the absence of the Laboratory Director, the Manager may then have oversight of the Laboratory. Please refer to the Core Skills/Competencies and additional Hospital-Wide Skills/Expectations sections of this document for additional information regarding the requirements of this position.

Core Responsibilities and Essential Functions

• Gives clear concise directions (oral and written) to laboratory staff.
• Establishes the monthly work schedule and on-call schedule with sufficient lead time.
• Monitors staff performance daily and intervenes promptly when needed.
• Demonstrates effective problem‑solving skills.
• Monitor materials resources and supplies
• Maintains accurate timekeeping for the department utilizing Kronos.
• Monitors Overtime for the department and seeks solutions to maintaining staffing budgets.
• Arranges coverage for time off requests for staff.
• Attends committee meetings as assigned.
• Monitors labor on a daily basis to ensure meeting productivity goals.
• Is responsible for or participates in the development of the annual operating and capital budgets for either the lab as a whole or the assigned department.
• Is responsible for the management of invoice resolution and payment.
• Establishes orientation schedule for new employees.
• Monitors progress of orientees.
• Maintains employee education files.
• Monitors staff competency/education completion rate and initiates action if needed.
• Initiates / develop training sessions, as needed.
• Attends / completes all required education on time.
• Ensures all orientation paperwork is completed prior to employee beginning work.
• Reviews general laboratory procedure manuals once every two years.
• Makes policy revisions promptly.
• Ensures general laboratory meets all requirements for accreditation (CAP, AABB, CLIA, TJC, and OSHA).
• Coordinates proficiency testing.
• Demonstrates working knowledge of laboratory compliance program.
• Successful completion of annual compliance competency.
• Demonstrates working knowledge of hospital and laboratory performance improvement (PI) plan.
• Assists in the identification and resolution of PI issues.
• Documents deviations from standard operating procedures on the PI logs.
• Any other duties as assigned.

Trust / Engagement (Mandatory Content)

• Builds a culture of trust and engagement as reflected in the Great Place to Work Trust Index Survey at a direct report, workgroup and hospital/entity level.
• Holds leaders accountable for behaviors that create trust and engagement.
• Performs all duties and responsibilities of this position in a manner that reflects the values of WellStar.
• Maintains and strengthens relationships with physicians and assures their involvement in developing systems to assure the growth of the service and the cost‑effective delivery of quality patient care in a manner that fosters patient and employee satisfaction.

Results Oriented Leadership (Mandatory Content)

• Sets challenging and productive goals for team.
• Holds team accountable for actions while providing leadership and motivation.
• Provides resources and support.
• Uses checkpoints and data to track progress, setting up system and processes to measure results.

Collaboration and Partnership (Mandatory Content)

• Works collaboratively and as a team member with hospital leadership.
• Partners with Human Resources to achieve desired organizational culture, staffing and workforce metrics.
• Fosters positive working relationships between staff and physicians across the Health System.
• Fosters a culture that focuses on patient satisfaction, safety, customer service, staff participation, collaboration, motivation, and effective communication.
• Performs other duties as assigned.
• Complies with all WellStar Health System policies, standards of work, and code of conduct.

Required Minimum Education

Bachelors Other / Related Field

Required Minimum License(s) and Certification(s)

All certifications are required upon hire unless otherwise stated. MT(ASCP) - Medical Technologist or MT(AMT) - Medical Technologist or MT(AAB) - Medical Technologist or MLS(ASCP) - Medical Laboratory Scientist or MLT(ASCP) - Medical Laboratory Technician

Required Minimum Experience

Minimum 8 years laboratory experience with a minimum of two (2) years in a supervisory position

Required Minimum Skills

Must possess the ability to communicate effectively (orally and in writing), establish and accomplish objectives, function independently and under pressure, organize work to prevent delays, demonstrate critical thinking skills, and promote collaborative problem‑solving both within the department and hospital‑wide. Must have a working knowledge of laboratory concepts and applications, and all laboratory regulatory requirements. Must be able to perform effectively in a stressful and fast paced work environment. Must have the ability to prioritize appropriately. Must be detail oriented and have the capacity to effectively multitask throughout the work shift. Must have excellent communication skills and the capacity to interact professionally with a variety of customers, including but not limited to patients, families, co‑workers, volunteers, and physicians throughout the work shift. Must possess the ability to function independently, yet productively as a cooperative team member with various work teams associated with the position. Must be compliant, with a willingness to follow all Hospital policies as well as the established practices, protocols and procedures of the position, department and applicable professional standards.

Join Us

Join us and discover the support to do more meaningful work—and enjoy a more rewarding life. Connect with the most integrated health system in Georgia, and start a future that gives you more.

About Wellstar

Nationally ranked and locally recognized for our high‑quality care and inclusive culture, Wellstar is one of Georgia’s largest and most integrated healthcare systems. Every day, 24,000+ of us work together to provide personalized care for patients at every age and stage of life – and our team members are the foundation of that care.

Mission, Vision & Values

At a time when the healthcare industry is changing rapidly, Wellstar remains committed to exceeding patients’ and team members’ expectations, while transforming healthcare delivery.

OUR MISSION: To enhance the health and well-being of every person we serve.

OUR VISION: Deliver world‑class healthcare to every person, every time.

OUR VALUES: We serve with compassion We pursue excellence We honor every voice Culture of Excellence

Wellstar consistently receives attention and accolades from national organizations that set the standards for world‑class care. Our system‑wide practice of safety principles, assessing and addressing errors and seeking feedback from our patients and customers continually earns recognition for advances in safety and quality. Featured on the FORTUNE "100 Best Companies to Work For" list and Seramount 100 Best Companies list, we not only provide top‑notch care for our patients, but also foster the culture of Wellstar as a Great Place to Work.