Mgr II,Program Administration

Boston Children’s Hospital; Boston (MA); On-site; USD 90,000 - 130,000; Full time

Job summary

Boston Children's Hospital is seeking a Program Manager to oversee one or more programs, develop and implement program plans, scheduling and budgets, and identify opportunities for new initiatives.

You will hire and train staff, advise executives on project initiatives, and manage scope, timeline, risks and issues to ensure successful delivery. This role requires strong communication across diverse stakeholders and a commitment to advancing the campus mission.

Qualifications

• Bachelor's degree or equivalent years of experience.
• 6 years of relevant experience.
• Master’s degree preferred.

Responsibilities

• Manages the planning and implementation of program goals and objectives. Work with Sr. Management to establish goals and objectives.
• Responsible for budget proposals and recommendations and establishes budget control system for controlling expenditures; controls expenditures in accordance with budget allocations; recommends equipment and resources for program.
• Responsible for business change management, including business process redesign, training, SOPs
• Manage project scope and timeline through formal change management processes
• Manages project issues and risks through standard issue/risk process
• Manages, selects, trains, evaluates and manages unit or department staff for effectiveness and efficiency.
• Performs need assessments, evaluates and analyzes individual program and overall unit or department effectiveness; implements appropriate procedures to ensure efficiency and accuracy to fulfill the unit or department and campus mission.
• Develops and manages the development of internal systems and materials for delivery of programs and services
• Provides technical advice, policy interpretation, and guidance for application of appropriate procedures to staff, students and administrators.
• Develops and facilitates or oversees the development and facilitation of workshops, seminars and orientations.
• Oversees development of information flyers, internal forms and various materials to facilitate unit or department programs and services.
• Interacts and maintains liaison with staff, faculty and outside/community agencies in facilitating program objectives.

Skills

Communication skills

Stakeholder engagement

Education

Bachelor's degree or equivalent

Master’s degree preferred

Job description

Position Summary

Manage one or more programs. Develop and implement program plans, scheduling and budgets. Identify and manage the development of new programs and monitor the performance of programs and recommend changes. Hire and train staff as needed. Assist and advise executives on project initiatives

Key Responsibilities

• 1. Manages the planning and implementation of program goals and objectives.Work in conjunction with Sr. Management to establish goals and objectives.
• 2. Responsible for budget proposals and recommendations and establishes budget control system for controlling expenditures; controls expenditures in accordance with budget allocations; recommends equipment and resources for program.
• 3. Responsible for business change management, including business process redesign, training, SOPs
• 4. Manage project scope and timeline through formal change management processes
• 5. Manages project issues and risks through standard issue/risk process
• 6. Manages, selects, trains, evaluates and manages unit or department staff for effectiveness and efficiency.
• 7. Performs need assessments, evaluates and analyzes individual program and overall unit or department effectiveness; implements appropriate procedures to ensure efficiency and accuracy to fulfill the unit or department and campus mission.
• 8. Develops and manages the development of internal systems and materials for delivery of programs and services
• 9. Provides technical advice, policy interpretation, and guidance for application of appropriate procedures to staff, students and administrators.
• 10. Develops and facilitates or oversees the development and facilitation of workshops, seminars and orientations.
• 11. Oversees development of information flyers, internal forms and various materials to facilitate unit or department programs and services.
• 12. Interacts and maintains liaison with staff, faculty and outside/community agencies in facilitating program objectives.

Knowledge and Skills

• 1. Ability to communicate effectively both orally and in writing and provide empathy in difficult interpersonal situations.
• 2. Ability to work with diverse internal and external constituencies

Education

• Bachelor's degree or equivalent years of experience.
• Master’s Degree Preferred

Experience

• 6 years of relevant experience