Mgr-District Sales & Operations

Batteries Plus; Knoxville (TN); Sur place; USD 90 000 - 130 000; Plein temps

Résumé du poste

Batteries Plus is seeking a District Sales and Operations Manager to lead a multi-store district of corporate-owned locations. The role focuses on driving sales, customer satisfaction, and profitability while upholding company standards and coordinating between field teams and corporate operations.

You will build and mentor high-performing store teams, monitor KPIs and P&L performance, and implement new programs and tools to improve efficiency.

Qualifications

• Bachelor's degree in Business, Retail Management, or related field preferred; equivalent experience considered.
• Minimum 3 years of store retail management experience; multi-location experience preferred.
• Excellent verbal communication and interpersonal skills to maintain effective business relationships.

Responsabilités

• Lead multi-store district with corporate-owned stores and drive sales, service, and profitability.
• Provide strategic leadership and support to store teams and partners.
• Analyse P&L performance and develop plans to increase profitability.
• Evaluate KPIs and coaching to close performance gaps and ensure standards.
• Recruiting, interviewing, and hiring support for stores; assist openings and transitions.
• Travel up to 90% including overnight stays as required.

Connaissances

Leadership

Team building

Coaching

Performance evaluations

KPI analysis

P&L analysis

Strategic sales

Budgeting

Operational excellence

Communication

Formation

Bachelor's degree in Business, Retail Management, or related field

Equivalent experience considered

Description du poste

The District Sales and Operations Manager oversees a multi-store district of corporate-owned stores. This role is responsible for driving the execution of key business strategies to achieve goals in sales, customer satisfaction, operational excellence, and profitability. The District Sales and Operations Manager will provide strategic leadership, direction, and support to store teams and partners to foster growth, optimise performance, and ensure alignment with company standards. This role will serve as a key liaison between the field and corporate operations.

Essential Duties and Responsibilities

Leadership

Build and lead high-performing teams that consistently deliver exceptional customer service and operational standards.

Foster a results-driven culture through consistent communication of expectations, performance metrics, and coaching.

Identify talent and mentor Store Managers to support future growth.

Provide constructive feedback and ongoing development opportunities to staff.

Conduct performance evaluations and succession planning initiatives in partnership with HR and corporate leadership.

Store Operations

Drive operational excellence across stores by providing direction with all company policies and procedures, including safety, inventory ordering procedures, and return process.

Conduct store visits and report findings. Track progress and ensure resolution of identified issues.

Support the roll-out and execution of new programs and operational tools; provide hands‑on training to Store Managers and associates.

Support recruiting, interviewing, and hiring efforts for assigned stores. Provide hiring resources during new store openings or transitions.

Champion community engagement efforts within assigned territories.

Business Planning and Results

Analyse financial performance and develop plans for stores based on profit and loss (P&L) results to increase profitability and operational efficiency.

Provide strategic sales leadership by executing key processes that drive high performance and achieve budgeting goals.

Evaluate store Key Performance Indicators (KPIs), including merchandising, promotional execution, store appearance, and inventory accuracy. Address performance gaps with follow-up planning and coaching.

Other Duties

This job description is intended to outline the general nature and key responsibilities of the role. It is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the position. Duties and responsibilities may evolve or change over time based on business needs, without advance notice.

Education and Experience

Bachelor's degree in Business, Retail Management, or related field preferred; equivalent experience considered.

Minimum 3 years of store retail management experience. Previous multi-location experience preferred.

Excellent verbal communication and interpersonal skills to maintain effective business relationships with peers, senior management, customers, and vendors.

Strong attention to detail and accuracy.

Ability to work varied hours/days as business dictates.

Valid driver's license and clean driving record.

Ability to rent a car and/or personal transportation.

Physical Requirements / Work Environment

The physical demands required to perform the essential responsibilities of this position are as follows. Reasonable accommodations, if necessary and/or as required by law, will be made available.

The working conditions for this role consist of office and retail environments.

This position regularly requires frequent talking, hearing, standing, walking, using

hands, and lifting up to 50 lbs. Occasional tasks may include sitting, kneeling, crouching, or reaching overhead.

This position regularly requires the employee to use a vehicle, computer, phone, and other standard office equipment.

Ability to travel up to 90%, including overnight stays required.

EEOC Statement

Batteries Plus is an Equal Opportunity Employer. Applicants and associates are free from discrimination on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, pregnancy accommodations, reprisal, other non-merit based factors, and any other protections afforded under state or local laws.