MGR, DINING SERVICES

Compass Group USA; Anchorage (AK); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Health insurance

Dental and vision insurance

Retirement plan

Paid time off

Job summary

Compass Group USA is seeking a Dining Services Manager in Alaska to lead the dining team, oversee service in the main dining room and at special functions, and align dining operations with the facility plan. You will work with the Chef and management to deliver quality meals, supervise day-to-day activities, and support client reporting.

The role requires coordinating with marketing and culinary teams, improving food programs, and ensuring sanitation and service excellence across all shifts.

Qualifications

• 2 years of food service management experience.
• Experience across restaurants, hotels, corporate dining, education, military, health care or related food service operations.
• Wait staff and catering experience is preferred.
• Knowledge of food and catering trends with a focus on quality, production, sanitation, food cost controls, and presentation.
• Strong written and verbal communication skills.
• Financial, budgeting, accounting and computational skills.
• Proficient in MS Office products (Word, Excel, PowerPoint, Outlook).

Responsibilities

• Oversees dining services operations of a medium to large volume location.
• Interacts with customers and resolves customer complaints in a friendly and service-oriented manner.
• Assists with profit and loss and budgeting as it pertains to this account.
• Works with the Chef and management team in creating menus and providing top quality food.
• Involved in meal services in a seated dining room setting, including sanitation and infection control.
• Supports rollout of new culinary programs with marketing and culinary teams.
• Prepares quarterly client reports for presentation.
• Collaborates with marketing and culinary departments to drive sales through food quality and innovations.

Skills

Food service management

Budgeting

Communication skills

MS Office proficiency

Menu development

Customer service

Tools

MS Office

Job description

ESS Support Services Worldwide is the specialty division of Compass Group. ESS Support Services Worldwide - Gulf of Mexico is a leading provider of comprehensive support services, specializing in food and facility maintenance for clients and their employees both offshore and on remote land sites. ESS includes our Alaskan native corporations, villages and individuals in the ownership of the catering, housekeeping and facility support services business.

Our team consists of culinary professionals, dedicated kitchen support personnel, and hospitality experts committed to delivering unparalleled guest services, supporting every aspect of daily community life for our clients' resident workers -- 365 days a year, 24 hours a day.

Job Summary

Summary: As a Dining Services Manager, you will manage a team of food service professionals and be responsible for the overall service in the main dining room as well as special functions. Additionally, you will assist with maintaining interdepartmental relations and integrating the dining service department with the facility plan of operation.

Essential Duties and Responsibilities:

• Oversees dining services operations of a medium to large volume location.
• Interacts with customers and resolves customer complaints in a friendly and service-oriented manner.
• Assists with profit and loss and budgeting as it pertains to this account.
• Works with the Chef and management team in creating menus and providing top quality food.
• Assists in the responsibility for all food service-related activities and be primarily involved in meal services in a seated dining room setting, including quality improvement, sanitation, infection control and all facility-related activities.
• Assists with the rollout of new culinary programs in conjunction with the marketing and culinary team.
• Assists with the preparation of quarterly reports for client presentation.
• Works with marketing and culinary department to increase sales by innovations and food quality.
• Communicates with the culinary department to ensure the food programs reflect the vision of the company.
• Performs other duties as assigned.

Qualifications:

• 2 years of food service management experience.
• Experience in restaurants, hotels, corporate dining, education, military, health care, and/or related food service operations.
• Waited table and catering experience is preferred.
• Some knowledge of food and catering trends with a focus on quality, production, sanitation, food cost controls, and presentation.
• Communication skills both written and verbal.
• Financial, budgetary, accounting and computational skills.
• Proficient computer skills and knowledge of MS Office products, including Word, Excel, PowerPoint, Outlook, and internet.

ESS Support Services Worldwide offers competitive wages, has an award-winning benefits program which includes health, medical, dental, vision, retirement plus other insurance which meets the needs of each individual.

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

ESS Support Services Worldwide maintains a drug-free workplace.

Applications are accepted on an ongoing basis.