Mgr Customs Reg Trade / Comp

Federal Express Corporation; Ontario (CA); On-site; USD 90,000 - 120,000; Full time

Job summary

Federal Express Corporation seeks a seasoned Regulatory Affairs professional to lead a team of customs specialists, updating processes in response to trade regulation changes. You will ensure compliance, perform audits, and develop clearance solutions for key industries and customers.

Strong knowledge of FedEx operations and Canadian Customs is essential. Candidates should have 6+ years in Global Trade Services, management experience, and relevant Canadian/US qualifications.

Qualifications

• Bachelor's Degree or Equivalent required.
• Global Trade Services experience of 6 years.
• Progressive experience in International Logistics or Customs Brokerage incl. 2 years of management.
• US Customs qualification completed; CSCB/Revenue Canada qualification preferred.
• Microsoft Excel/Word/Outlook/PowerPoint at intermediate level.

Responsibilities

• Plan, manage and direct a team of customs professionals to ensure processes are updated in response to regulatory changes in a timely and cost-effective manner.
• Ensure regulatory and operational compliance through research, audits and feedback.
• Develop divisional and global clearance solutions for selected industries, markets or customer requirements.

Skills

Global Trade Services

Management experience

Canadian regulations knowledge

Regulatory affairs

Travel readiness

Education

Bachelor's Degree or Equivalent

Revenue Canada/CSCB qualification

US Customs qualification

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Microsoft Power Point

Job description

This is an interview position

GENERAL SUMMARY

Plan, manage and direct a team of customs professionals to ensure process, procedures and policies are modified in response to import/export regulatory changes in a timely and cost effective manner.

Ensures regulatory and operational compliance through research, ongoing audits and feedback.

Develops divisional and global clearance solutions for strategically selected industries, markets or specific customer requirements.

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

• Bachelor's Degree or Equivalent
• Global Trade Services - 6 years
• Progressive experience in International Logistics or Customs Brokerage including two (2) years of management experience;
• Global Trade Services - 2 years (Preferred)
• Qualifications from Revenue Canada, Customs & Excise or CSCB Qualification status required. Successful completion of the US Customs qualification
• Microsoft Excel - Intermediate
• Microsoft Word - Intermediate
• Microsoft Outlook - Intermediate
• Microsoft Power Point - Intermediate
• Knowledge of FedEx operations, systems policies and procedures
• Must possess excellent knowledge of Canadian Customs and Customs Legislation
• Previous background interfacing with Federal Government and Regulatory agencies - (Preferred)
• Must currently be a member of FedEx management or EXCEL/LEAP endorsed
• Some travel required
• GRADE: 89

Additional Details

Note: This is a local post open only to employees in the Regulatory Affairs department under Renate Jalbert. Posting closes on October 5, 2026

DISCLAIMER

This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job. The incumbent of this position is expected to perform all other duties as assigned, must be able to complete and achieve minimum thresholds on any mandatory testing and training, must be able to operate in an PC windows environment, have the ability to successfully complete all recurrence training and maintain annual accreditations where applicable and work varying shifts based on business needs. If the incumbent resides in the province of Quebec, you must be bilingual (French and English). In addition to the usual factors used in the selection process, all candidates for positions that require driving as a core competency require a valid driver's license (e.g. Class 5,G, or 1[AZ]) and a driving record with two or fewer violations and/or accidents in the 24 months prior to the date of application. Further, candidates will be assessed through careful consideration of: 1) their current driver's abstract; 2) their performance during application interviews; and 3) their performance on any driver competency assessments administered

Employment Equity Statement

At FedEx our value of Taking Care of Each Other is reflected in our commitment to being an inclusive employer, one that represents the diversity of our customers and the communities in which we serve. We foster respectful, safe and inclusive workplaces where everyone is valued for their unique contributions. Applications from all qualified candidates are welcome. We encourage women, persons with disabilities, Indigenous persons, and people from culturally diverse and 2SLGBTQ+ communities to apply. Please let us know if you need an accommodation during the recruitment and selection process. We will work with you to support your needs.