MGH Unit Coordinator | Orthopedics unit

1200 The General Hospital Corporation; Boston (MA); On-site; USD 25,000 - 37,000; Full time

Benefits offered by this job

Health insurance (Medical)

Dental insurance

Vision insurance

Tuition reimbursement

Shift differential

Paid time off

MBTA pass discount

Childcare resources

Retirement plan

Tax-sheltered annuity

Employee perks (discounts)

Job summary

Mass General Brigham is seeking a Unit Coordinator to provide administrative support for a fast-paced Orthopaedics/Oral Maxillofacial unit. The role involves coordinating patient flow, admissions, discharges, and transfers, and ensuring accurate EMR entries.

The position requires strong MS Office skills, proficiency with medical terminology, and excellent communication. Onsite work at 55 Fruit Street with a mix of evening shifts and weekend coverage; benefits include health insurance, tuition

Qualifications

• Education: High School Diploma or Equivalent required or Associate's Degree Related Field of Study preferred.
• Experience Administrative support experience 1-2 years required.
• Proficiency with office procedures and equipment (filing, copying, scanning, printing, faxing).
• Proficiency in MS Office.
• Ability to proofread and edit written documents.
• Ability to use the phone system.
• Time management and multitasking.
• Strong verbal & written communication skills.
• Strong interpersonal, written, and oral skills.
• Familiarity with medical terminology.

Responsibilities

• Provide administrative support to unit-based and hospital-wide clinicians and staff.
• Act as liaison between patient, visitors and clinicians; organize priorities and manage confidential information.
• Coordinate day-to-day patient flow with nursing; communicate admissions, discharges and transfers.
• Provide excellent customer service in every interaction.
• Duties may vary by department.

Skills

Administrative support

Communication

Interpersonal skills

Medical terminology

Scheduling

Time management

Written communication

Phone system

Education

High School Diploma or Equivalent

Associate's Degree Related Field of Study preferred

Tools

MS Office

Electronic Medical Records (EMR)

Job description

Site: The General Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

Schedule: Evenings shift (12pm-8pm) (3x) shifts per week. Mandatory shift every other weekend. Scheduled holiday schedule. White 6 is seeking a medical professional to works as a Unit Coordinator, with evening availability, and to provide rotating coverage on weekends and scheduled holidays. White 6 is a 30-bed unit with the clinical specialty being Orthopaedics and Oral Maxillofacial/Medical. The population of patients includes elective total joint replacement, trauma, and orthopedic oncology. Fast paced, exciting environment. Ideal applicants with weekday and weekend availability, at the shift times posted will be strongly considered for an interview. The position does require fully paid day shift training, before start.

What do we have to Offer*?

• Weekly pay Medical, Dental and Vision insurance.
• Tuition Reimbursement.
• Shift differential for evening, nights, and weekends.
• Generous paid time off.
• - Subsidized MBTA pass (50% discount).
• Resources for childcare and emergency backup care.
• Hospital paid retirement plan and tax-sheltered annuity plan.
• Employee “Perks” - enjoy discounts on tickets and passes for everything from ski resorts to museums to sporting events
• Membership to MGB Fitness Center Summary

Provides administrative support to unit-based and hospital-wide clinicians and staff, functioning as the liaison between the patient, visitors and the clinicians. Expected to effectively organize priorities, complete tasks on time and to manage confidential patient information.

Responsible for partnering with nursing to coordinate the day-to-day patient flow including communication to key players regarding patient admissions, discharges and transfers. Also expected to provide outstanding services for every customer interaction. Actual job duties may vary by department.

Does this position require Patient Care? No

Essential Functions

• -Performs clerical and other duties to assist in the general administration of the floor or unit.
• -Greets and interacts with patients, families, visitors and coworkers in person and via communication tools in a professional manner.
• -Receives, prioritizes, organizes and manages information at the central nursing station, and throughout the unit.
• -Schedules consultations, tests, procedures, and patient transport to other departments.
• -Enters into electronic medical record accurate and timely information about admissions, discharges and transfers to facilitate efficient patient throughput.
• -Contacts ancillary service departments to obtain equipment, services and supplies; tracks status and location; uses designated process for identifying and facilitating repairs.
• -May assist manager with payroll duties or scheduling of staff, or supervision of unit secretaries.

Duties may vary by department.

Qualifications

• Education High School Diploma or Equivalent required or Associate's Degree Related Field of Study preferred
• Can this role accept experience in lieu of a degree? No
• Experience Administrative support experience 1-2 years required
• Knowledge, Skills and Abilities - Proficiency with office procedures and equipment, i.e., filing, copying, scanning, printing, and faxing.
• Knowledge, Skills and Abilities - Proficiency in MS Office.
• Knowledge, Skills and Abilities - Ability to proofread and edit written documents.
• Knowledge, Skills and Abilities - Ability to use the phone system.
• Knowledge, Skills and Abilities - Managing one's own time and the time of others.
• Knowledge, Skills and Abilities - Strong verbal & written communication skills.
• Knowledge, Skills and Abilities - Strong interpersonal, written, and oral skills.
• Knowledge, Skills and Abilities - Ability to use standard office equipment.
• Knowledge, Skills and Abilities - Familiarity with medical terminology.

Additional Job Details (if applicable)

• Remote Type Onsite Work Location 55 Fruit Street Scheduled Weekly Hours 24 Employee Type Regular Work Shift Evening (United States of America) Pay Range $18.58 - $26.58/Hourly Grade 3

EEO Statement:

1200 The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

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Mass General Brigham is a passionate, welcoming community where minds meet caring hearts. Come be a part of the world’s most powerful force in medicine, where every role is important in changing lives. Our history includes New England hospitals founded over 200 years ago, some of the first and most prestigious hospitals in the world. Built on the legacy of two leading academic medical centers, we’re more than a system—we’re leaders in the practice of medicine. Mass General Brigham is committed to serving the community. We are dedicated to enhancing patient care, teaching and research, and taking a leadership role as an integrated health care system. We recognize that increasing value and continuously improving quality are essential to maintaining excellence.