MGH Patient Care Assistant | Respiratory Acute Care - General Medicine

Massachusetts General Hospital; Boston (MA); On-site; USD 28,000 - 37,000; Full time

Benefits offered by this job

Weekly pay

Medical, Dental and Vision insurance

Tuition Reimbursement

Shift differential for evening, nights

Generous paid time off

Subsidized MBTA pass (50% discount)

Childcare resources and emergency back

Hospital paid retirement plan

Employee perks discounts

Mass General Brigham Fitness Center

Job summary

Mass General Brigham is seeking a full-time Patient Care Assistant (PCA) to float between the RACU and General Medicine units, delivering compassionate daily care to acutely ill patients and those with general medical needs.

You will assist with activities of daily living, vital signs, EKGs, and documentation in the electronic health record, while supporting nursing staff and maintaining a clean, stocked environment.

Qualifications

• High School Diploma or equivalent preferred.
• Basic Life Support (BLS) required.
• Certified Medical Assistant and Nursing Assistant/Patient Care Technician credentials.
• 0-1 year of patient care/elder care experience preferred.
• Ability to lift up to 35 pounds and perform physical tasks.
• Proficient with electronic medical records (EMR).

Responsibilities

• Perform patient care tasks and document vitals, EKGs, bathing and hygiene.
• Assist with intake of fluids/food, urinary and stool output in the EHR.
• Stock, equip, and clean patient rooms and manage supplies.
• Assist with admitting and discharging patients.
• Support orientation of new PCA team members.
• Communicate with nursing staff about patient care and conditions.
• Foster teamwork and professional growth.

Skills

Patient care

Following instructions

Medical terminology

Customer service

Physical stamina

Education

High School Diploma or equivalent

Tools

EMR/EHR systems

Job description

Site: The General Hospital Corporation

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

Schedule

• Day (7am-7pm) and Night (7pm-7am)
• 3x shifts per week;
• Rotational holiday and weekend schedule

Two joint units are in search of a highly motivated and dedicated individual to join our team as a full-time Patient Care Assistant (PCA).

The Respiratory Acute Care unit (RACU) and General Medicine is an eighteen-bed unit crafted for the care of patients requiring focused pulmonary care and the care of patients with general medical diagnoses.

PCAs will float between two units, Bigelow 9 General Medicine, and Bigelow 13 RACU. The unit is devoted to the care of the acutely ill and Level 1 Trauma patients from the emergency and intensive care units. The patient population on this unit includes a diverse mix of medical diagnoses requiring complex nursing care.

Preferably applicants with full‑time availability on weekdays and rotating weekends. This is a permanent role that requires Day shift training after start.

What do we have to Offer?

• Weekly pay
• Medical, Dental and Vision insurance.
• Tuition Reimbursement.
• Shift differential for evening, nights, and weekends.
• Generous paid time off. - Subsidized MBTA pass (50% discount).
• Resources for childcare and emergency backup care.
• Hospital paid retirement plan and tax‑sheltered annuity plan.
• Employee "Perks" - enjoy discounts on tickets and passes for everything from ski resorts to museums to sporting events
• Membership to MGB Fitness Center

Summary

Working under the direction of licensed personnel, assists patients with activities of daily living tasks such as bathing, dressing, and eating. Also assists with taking patients' temperature, blood pressure, pulse, and respiration.

Does this position require Patient Care?

Yes

Essential Functions

• -Performs patient care‑related duties and clinical functions as assigned, including, but not limited to, performing and documenting point of care, vital signs, EKGs, bathing and other sanitary needs of patients, transferring and assisting with ambulation of patients, 1:1 patient observation for safety purposes, and phlebotomy. Assist RNs and physicians with other exams and treatments as required.
• -Completes all documentation such as height, weight, intake of fluids and food, output of urine/stool/vomit/other drainage, and blood glucose result in the Electronic Health Record (EHR).
• -Assists patients with food tray setup, eating, and feeding, as needed.
• -Ensures that patient rooms are stocked, equipped, and cleaned appropriately, as needs indicate and as patient volumes change.
• -Retrieves equipment from other areas, sets up equipment, cleans equipment between patient use, and reports malfunctioning equipment per organizational policy.
• -Assists with admitting and discharging patients.
• -Facilitates orientation of new PCA team members as directed.
• -Interacts with patients, visitors, and other care team members effectively.
• -Communicates with nursing staff effectively and in a timely manner regarding issues related to patient care and condition.
• -Fosters a positive, collaborative team environment that promotes teamwork and professional growth.

Qualifications

Education

High School Diploma or Equivalent preferred

Can this role accept experience in lieu of a degree?

No

Licenses and Credentials

Basic Life Support [BLS]

Certified Medical Assistant [National Certification]

Nursing Assistant/Patient Care Technician [National Certification]

Experience

Experience working in patient care/elder care 0-1 year preferred

Knowledge, Skills and Abilities

• - Ability to understand and follow written and oral instructions.
• - Knowledge of medical terminology.
• - Strong patient/customer service skills.
• - Ability to lift up to 35 pounds.
• - Proficient in computer skills to work efficiently with electronic medical records

Additional Job Details (if applicable)

Remote Type

Onsite

Work Location

273 Charles Street

Scheduled Weekly Hours

36

Employee Type

Regular

Work Shift

Rotating (United States of America)

Pay Range

$20.58 - $26.58/Hourly

Grade

3At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth.

EEO Statement

1200 The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.