MFM Asst. Store Leader

Arby's; Lillington (NC); On-site; USD 38,000 - 46,000; Full time

Job summary

A retail convenience store in Lillington is seeking an Assistant Store Leader to oversee store operations in the absence of the Store Leader. Responsibilities include managing guest service, ensuring compliance with regulations, and facilitating effective communication among staff. The ideal candidate should possess a high school diploma or GED and have strong customer service skills. This role requires reliable transportation and the ability to uphold store standards.

Qualifications

• High School Diploma or GED is required.
• Strong communication and teamwork skills are crucial.
• Experience in customer service is essential.
• Analytical and reasoning abilities are important.
• Customer service orientation is essential.
• Must know the company motto.

Responsibilities

• Responsible for operations in the absence of the Store Leader.
• Provide outstanding guest service and ensure staff compliance.
• Adhere to Government ABC and Tobacco regulations.
• Adhere to Government ABC and Tobacco regulations.
• Ensure reliable transportation for scheduled times and deposits.
• Provide outstanding guest service and model it for staff.
• Inform Store Leader of sales, cash, and operating discrepancies.
• Follow clock in/out procedures.
• Collaborate with staff to score perfect Mystery Shops.
• Utilize selling techniques with guests.
• Maintain all store equipment and service areas.
• Keep coolers and displays stocked and clean.
• Notify Store Leader promptly of maintenance issues.

Skills

Able to work well with others

Good communication

Analytical and reasoning

Customer Service

Must know company motto

Education

High School Diploma or GED

Job description

Open Interviews Daily Monday thru Friday 10:00am - 2:00pm

Minuteman Food Mart Assistant Store Leader

Job Title: Assistant Store Leader

Report To: Store Leader

Experience

• High School Diploma or GED.

Skills

• Able to work well with others.
• Good communication.
• Analytical and reasoning.
• Customer Service.
• Must know company motto.

Duties and Responsibilities

• Responsible for all areas of operations of the store in the Store Leader’s absence, which includes Guest Service, Profit and Loss, Human Resources, and all other functions of the store.
• Performs specific tasks as assigned by the Store Leader.
• Assists the Store Leader in seeing that the store is maintained to Minuteman Food Mart standards.
• Adheres to all Government ABC and Tobacco regulations.
• Has reliable transportation to meet scheduled work times and timely deposits as required.
• Provide all guests with “OUTSTANDING” Guest Service by setting a good example for fellow employees and ensures this is being done by all employees at all times.
• Ensures the Store Leader is aware of all sales, cash, and operating discrepancies.
• Follows proper clocking in and out procedures through the company computer.
• Works with entire staff to ensure they are doing everything necessary to score 100% on all branded Mystery Shops.
• Utilizing suggested selling techniques with Guests.
• Ensure all store equipment, including fountain, coffee, and food service areas are properly maintained.
• Ensures cooler, store shelves, and displays are clean, fully stocked, and fronted.
• Immediately notify the Store Leader of any maintenance problems.

Work Schedule

Assistant Store Leader will be scheduled for three-second shifts and two first shifts. The second shift will put a member of management on both shifts. The two-day shifts will be the days that the manager will be off, and the assistant will be responsible for all Store Leader tasks for those days.