MetroMarket Mobile Market Assistant Lead

Operation Food Search; St. Louis (MO); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical benefits

401(k) plan

Paid time off

HSA/FSA options

Dental & vision coverage

Employee assistance

Job summary

Operation Food Search in St. Louis invites applications for MetroMarket Mobile Market Assistant Lead. You will manage on-site programming, oversee cash registers on market days, and lead staff on-site and at the warehouse while delivering excellent service to customers.

The ideal candidate is proactive, communicates effectively, and can juggle multiple priorities in a fast-paced environment, ensuring safety and quality across all market locations.

Qualifications

• 3+ years of supervision or management experience in retail, grocery a plus.
• Experience working with a multicultural workforce.

Responsibilities

• Lead on-site operations and MetroMarket programming.
• Oversee cash registers and daily reconciliation.
• Manage staff and volunteers at locations and warehouse.
• Deliver excellent customer service to community members.
• Collaborate with MetroMarket Lead to improve on-site experience.
• Provide weekly reports on sales and site performance.

Skills

Staff management

Customer service

Multitasking

Communication

Problem solving

Tools

Microsoft Office

Job description

Position Summary:

The MetroMarket Mobile Market Assistant Lead will be a vital member of the MetroMarket sales team, responsible for managing on‑site programming, the cash register on market days, staff management on-site and at warehouse, and providing excellent service to customers of the MetroMarket.

Description

Position Summary:

The MetroMarket Mobile Market Assistant Lead will be a vital member of the MetroMarket sales team, responsible for managing on‑site programming, the cash register on market days, staff management on-site and at warehouse, and providing excellent service to customers of the MetroMarket.

Ideal candidate:

Proactive, communicates effectively, takes initiative, and can manage multiple priorities in a fast‑paced environment while maintaining attention to detail.

Essential Functions

MetroMarket Program

• Work with the MetroMarket Pricing and Procurement Assistant Lead to select appropriate items and ensure key products are in stock.
• Assist the team with loading and unloading products on and off any MetroMarket vehicle.
• Work with the Metromarket Lead to plan for voucher usage and processing.
• Work with the MetroMarket Pricing and Procurement Assistant Lead to ensure enough products are available for the influx of customers using vouchers.

Team Management

• Serve as the site lead on the vehicle route.
• Manage drivers, operations associates, and volunteers at each location ensuring processes are followed and issues are addressed.
• Ensure all MetroMarket staff and volunteers deliver excellent customer service to all community members, and an attractive and safe retail environment is maintained.
• Work with MetroMarket Lead to address and improve the onsite programing experience
• Quality Control
• Ensure the highest levels of quality control, which includes being sure that all foods are fresh, safe, and visually appealing.
• Ensure that the MetroMarket vehicle and its surroundings are clean and free of debris at each site.

Cash Management

• Oversee accounting of cash generated at POS working with the MetroMarket Lead.
• Ensure that all registers are accurately reconciled daily.
• Collect all money and necessary reports for all registers and send to accounting daily as needed.
• Operate any MetroMarket vehicles appliances such as refrigeration systems and diesel generators.
• Provide feedback for monthly and weekly reporting of sales and overall site performance at meetings and as needed.
• Attend weekly leadership meeting to communicate and improve the community and employee experience.
• Other duties as assigned.

Successful candidates for this position should be dependable, organized, and adaptable, with a strong commitment to community impact, teamwork, and customer service.

Benefits – FT Positions

• Medical, dental, and vision coverage
• HRA, HSA, and FSA options
• Short-Term Incentive Plan (STIP)
• 401(k) retirement plan
• Vacation and sick time, paid holidays
• Company paid long-term disability income
• Company paid term life and AD&DD insurance
• Voluntary employee paid short-term disability income
• Employee assistance program
• Wellness support
• Potential for student loan forgiveness, if qualified

Requirements

Education and/or Experience:

• 3+ years of supervision or management experience within retail; grocery retail a plus.
• Experience working with a multicultural workforce.

Knowledge, Skills And Abilities

• A positive attitude, problem-solving skills, and a passion for supporting the organization's mission are essential for success in this role.
• Ability to work independently as well as with a team
• Strong ability to manage time efficiently and learn quickly
• Proven ability to meet deadlines.
• Ability to work and communicate with diverse populations.
• Knowledgeable working with Microsoft Office.
• Strong customer service and the ability to establish positive interpersonal relationships with colleagues and customers.
• Must be an effective team member and maintain a professional demeanor with the ability to listen to others.
• Knowledgeable about nutrition and cooking a plus.

Special Requirements

• Must have valid driver’s license.
• Must have Hep A vaccination or willingness to obtain vaccination prior to start date.
• Familiar with Trauma Informed Principles.
• Willingness to drive transit vans for food deliveries within the St. Louis area.
• Willingness to assist with other OFS duties as required or as assigned.

Working Conditions And Physical Demands

• The job is also very physically active
• Ability to stand for the majority of an 8-10 hour shift
• Ability to stand for up to two hours at a time and lift 40 pounds.
• Must be available for work 6am-7pm M-F and occasional Saturdays.