MetroMarket Mobile Market Assistant Lead

Operation Food Search; Overland (MO); On-site; USD 28,000 - 31,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

HSA options

Vacation and sick time

401(k) retirement plan

Paid holidays

Employee assistance program

Wellness support

Potential for student loan forgiveness

Job summary

Operation Food Search seeks a MetroMarket Mobile Market Assistant Lead to manage on-site programming, cash handling on market days, and supervise staff at locations and warehouse. The role emphasizes excellent customer service, effective communication, and strong organizational skills in a fast-paced environment.

The successful candidate will lead a team, ensure quality control, and support voucher processing and daily sales reporting for MetroMarket.

Qualifications

• 3+ years of supervision or management experience within retail; grocery retail a plus.
• Experience working with a multicultural workforce.
• Proactive, organized, and customer-focused with strong communication.

Responsibilities

• Manage on-site programming and the cash register on market days.
• Supervise staff on-site and at warehouse; ensure safety and service standards.
• Oversee cash accounting, daily reconciliations, and reports for accounting.
• Support voucher usage planning and product stocking for MetroMarket.

Skills

Retail supervision

Customer service

Cash handling

Staff coordination

Education

3+ years retail supervisory experience

Tools

Microsoft Office

Job description

Description

Position Summary:

The MetroMarket Mobile Market Assistant Lead will be a vital member of the MetroMarket sales team, responsible for managing on-site programming, the cash register on market days, staff management on-site and at warehouse, and providing excellent service to customers of the MetroMarket.

Ideal candidate:

Proactive, communicates effectively, takes initiative, and can manage multiple priorities in a fast-paced environment while maintaining attention to detail.

Salary:

20.66 - 22.75

MetroMarket Program

• Work with the MetroMarket Pricing and Procurement Assistant Lead to select appropriate items and ensure key products are in stock.
• Assist the team with loading and unloading products on and off any MetroMarket vehicle.
• Work with the Metromarket Lead to plan for voucher usage and processing.
• Work with the MetroMarket Pricing and Procurement Assistant Lead to ensure enough products are available for the influx of customers using vouchers.

Team Management

• Serve as the site lead on the vehicle route.
• Manage drivers, operations associates, and volunteers at each location ensuring processes are followed and issues are addressed.
• Ensure all MetroMarket staff and volunteers deliver excellent customer service to all community members, and an attractive and safe retail environment is maintained.
• Work with MetroMarket Lead to address and improve the onsite programing experience
• Quality Control
• Ensure the highest levels of quality control, which includes being sure that all foods are fresh, safe, and visually appealing.
• Ensure that the MetroMarket vehicle and its surroundings are clean and free of debris at each site.

Cash Management

• Oversee accounting of cash generated at POS working with the MetroMarket Lead.
• Ensure that all registers are accurately reconciled daily.
• Collect all money and necessary reports for all registers and send to accounting daily as needed.
• Operate any MetroMarket vehicles appliances such as refrigeration systems and diesel generators.
• Provide feedback for monthly and weekly reporting of sales and overall site performance at meetings and as needed.
• Attend weekly leadership meeting to communicate and improve the community and employee experience.
• Other duties as assigned.

Successful candidates for this position should be dependable, organized, and adaptable, with a strong commitment to community impact, teamwork, and customer service.

Benefits – FT Positions:

• Medical, dental, and vision coverage
• HRA, HSA, and FSA options
• Short-Term Incentive Plan (STIP)
• 401(k) retirement plan
• Vacation and sick time, paid holidays
• Company paid long-term disability income
• Company paid term life and AD&D insurance
• Voluntary employee paid short-term disability income
• Employee assistance program
• Wellness support
• Potential for student loan forgiveness, if qualified

Requirements

Education and/or Experience:

• 3+ years of supervision or management experience within retail; grocery retail a plus.
• Experience working with a multicultural workforce.

Knowledge, Skills and Abilities:

• A positive attitude, problem-solving skills, and a passion for supporting the organization's mission are essential for success in this role.
• Ability to work independently as well as with a team
• Strong ability to manage time efficiently and learn quickly
• Proven ability to meet deadlines.
• Ability to work and communicate with diverse populations.
• Knowledgeable working with Microsoft Office.
• Strong customer service and the ability to establish positive interpersonal relationships with colleagues and customers.
• Must be an effective team member and maintain a professional demeanor with the ability to listen to others.
• Knowledgeable about nutrition and cooking a plus.

Special Requirements:

• Must have valid driver’s license.
• Must have Hep A vaccination or willingness to obtain vaccination prior to start date.
• Familiar with Trauma Informed Principles.
• Willingness to drive transit vans for food deliveries within the St. Louis area.
• Willingness to assist with other OFS duties as required or as assigned.

Working Conditions and Physical Demands:

• The job is also very physically active
• Ability to stand for the majority of an 8-10 hour shift
• Ability to stand for up to two hours at a time and lift 40 pounds.
• Must be available for work 6am-7pm M-F and occasional Saturdays.