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Cellatel Wireless Inc. in Washington is seeking a friendly retail associate to help customers find the right devices, explain plans and promotions, and process transactions. You will build rapport, stay organized, and provide top-notch service under pressure.
Preferred bilingual English/Spanish; prior retail experience is valued though training is provided. You will earn hourly pay plus commission and participate in sales contests and spiffs.
Actively engage customers to assist with right fitting devices, understanding customers concerns, and reasons for visiting the store
Demonstrate a strong understanding of products, services, and current promotions
Maintain positivity, work under pressure, and appropriately address upset customers
Create rapport with customers and strive for the best customer service you can give
Keeps store in an orderly environment and audit ready at all times(general cleaning: sweeping, mopping, disinfecting)
Checking emails, responding in a timely manner, and completing trainings
Completing transactions, activations, and cash handling
Preferred Bilingual (English + Spanish)
Retail experience preferred, but not required (retail training will be provided)
Reliable, willingness to learn, and ready to earn!
Hourly base plus commission, contests, and special spiffs
Metro by T-Mobile employee perks (discounted rate plans)