Meter Technician

City of Northglenn; Denver (CO); On-site; USD 36,000 - 47,000; Full time

Job summary

The City of Northglenn is seeking a meter reader to support field operations and accurate customer billing. The role involves reading residential and commercial meters, maintaining precise records, and handling routine repairs on meters and related hardware.

Successful candidates will hold a valid Colorado driver’s license and have basic math and problem-solving skills. The position is outdoors, requires reliability, and offers a structured work routine with safety and community service values.

Qualifications

• Six months of meter reading experience or equivalent.
• Valid Colorado Driver's license.
• Clean driving record.

Responsibilities

• Walks or drives an assigned meter route; reads and/or rereads residential and commercial water meters; distributes shut-off notices.
• Records meter readings in the prescribed manner according to meter location.
• Notes readings that appear inconsistent with prior readings and informs supervisor.
• Repairs to meters and meter setters in pits and vaults; tags meters for turn-off; performs turn-ons when assigned.
• Trains staff on meter reading and meter installation.
• Replace broken, damaged, or outdated meters and reading units.
• Troubleshoot water leaks; assist with service line leaks and main breaks and emergencies.
• Make recommendations on new meter equipment, parts, tools, software and reading systems.
• Create meter related or usage reports; consult with contractors on meter equipment.

Skills

Meter reading

Record keeping

Problem solving

Math calculations

Team communication

Education

High school diploma or GED

Job description

The City government’s support for community and economic development makes Northglenn a hub of safe neighborhoods and business activity. The quality of planning, development, services and volunteers creates a distinctive sense of community that is uncommon in many modern cities. Many of the original residents who lived in Northglenn when it incorporated in 1969 are still here.

The community is connected by the well-planned Greenway Trail System. The over 35 miles of off-street walking and biking paths connect with larger trail systems that lead throughout the Denver metro area. Northglenn is only 15 minutes north of downtown Denver and all of the events and attractions of a major metropolitan city. Go east on Interstate 70 and Denver International Airport is only 30 minutes away. Turn to the west and the majestic Rocky Mountains tower over the landscape and are a mere half hour away by car.

HIRING RANGE: $25.97 - $29.87 PER HOUR

FULL RANGE: $25.97 - $33.77 PER HOUR

This position involves routine fieldwork reading utility meters and accurately recording customer water usage. Responsibilities include maintaining detailed records in accordance with established procedures to ensure accurate customer billing. Employees typically follow assigned routes independently, receiving general work instructions while referring unusual situations or issues to a supervisor.

This position is responsible to support and exemplify City of Northglenn values including the supporting Public Works values:

Public Works C.A.R.E.S.:

• Communication: The cornerstone that supports collaboration and customer service excellence.
• Adaptability: We are always ready to respond to change and challenge.
• Respect: We bring integrity, honesty, and kindness to the workplace.
• Efficiency: We embrace training, innovation and teamwork to get the job done.
• Safety: Working safely ensures everyone goes home at the end of the day.

(This description outlines the primary duties of the position and is not intended to be an exhaustive list of all responsibilities or tasks that may be assigned.)

• Walks or drives an assigned meter route; reads and/or rereads residential and commercial water meters; distributes shut-off notices.
• Records meter readings in the prescribed manner according to meter location.
• Notes readings that appear inconsistent (high or low) with prior readings; informs supervisor by prescribed means.
• Reports meters that are damaged or malfunctioning to supervisor by prescribed means.Performs repairs to meters and meter setters in pits and vaults; tags meters for turn-off; performs turn-offs and turn-ons when assigned.
• Listens to and attempts to resolve customer complaints; refers to difficult complaints to supervisor.
• Trains staff on meter reading and meter installation.
• Replace broken, damaged, or outdated meters to include reading units.
• Troubleshoot water leaks.
• Assist Distribution and Collection team with service line leaks and main breaks and any other emergency situations.
• Make recommendations on new meter equipment, parts, tools, software and reading systems.
• Create a meter related or usage reports as requested.
• Consult with contractors on meter equipment.
• Performs related work as required.

Experience:

• High school diploma or GED and six months of meter reading experience, or an equivalent combination of education and experience.

Certifications:

• Valid Class B Commercial Driver’s License (CDL) with clean driving record.
• This position requires a Distribution Class II State License, or ability to obtain one within 12-months of hire. However, any of the following may be considered:
  • Distribution Class II State License, is preferred; or
  • Distribution Class I State License and the ability to obtain a Class II within 12 months of hire; or
  • One year of experience toward the requirements for Distribution Class II State License and the ability to obtain within 12 months of hire.

Skills:

• Knowledge of City of Northglenn streets, routes, and geographic areas.
• Applies advanced problem-solving and troubleshooting skills in field conditions.
• Ability to maintain clear and accurate written records.
• Ability to perform basic mathematical calculations quickly and accurately.
• Effectively communicates and collaborates with the team, city staff, outside vendors and other personnel.

NECESSARY SPECIAL REQUIREMENTS

• Must possess, at the time of appointment, a valid Colorado Driver's license as issued by the State of Colorado, and a clean driving record.
• Must possess a valid Class B Commercial Driver’s License (CDL) with clean driving record.

WORKING ENVIRONMENT/PHYSICAL ACTIVITIES

• Work is primarily outdoors in all weather conditions.
• Requires bending, kneeling, standing, walking for long periods.
• Ability to work in confined spaces and hazardous environments must be performed using required PPE as outlined in Job Safety Analyses (JSAs).

ADDITIONAL POSITION INFORMATION

• This is a non-exempt position.
• Regular and reliable attendance is an essential function of the position.
• Must be available for emergency call-outs, standby/on-call rotation is required.
• This position may be assigned other duties consistent with the job classification.