Meter Services Technician I

City of Fort Worth; Fort Worth (TX); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a Meter Services Technician I to join their Water Department. This entry-level position offers a unique opportunity to provide in-field customer service while maintaining and troubleshooting water meters and assets. Ideal candidates will possess a high school diploma and a valid driver's license, with a passion for problem-solving and customer interaction. This role promises growth through an established career ladder in a fast-paced environment. Join a dedicated team committed to serving the needs of a vibrant community, ensuring quality service and operational excellence.

Benefits

11 Paid Holidays

Medical Insurance

Dental Insurance

Vision Insurance

Paid Time Off

Pension Plan

Professional Development Opportunities

Qualifications

• Must be able to pass physical and drug test.
• Able to obtain TCEQ Class D Water Distribution license within 1 year.

Responsibilities

• Installs and maintains water meters and communication signals.
• Provides exceptional customer service and answers inquiries.
• Performs field investigations for water services.

Skills

Customer Service

Troubleshooting

Plumbing

Basic Computer Skills

Bilingual

Education

High School Diploma or GED

Tools

Geographic Information Systems (GIS)

Job description

Join to apply for the Meter Services Technician I role at City of Fort Worth

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Join to apply for the Meter Services Technician I role at City of Fort Worth

Pay Range: $18.32- $22.90

Job Posting Closing on: Monday, May 19, 2025

Workdays & Hours: Monday – Friday 7:30am – 4:30pm; Some evening/weekend work required.

Benefits for this position include: 11 Paid Holidays, Medical, Dental, Vision, Paid Time Off, Pension Plan, Professional Development Opportunities. Find Out More!

The City of Fort Worth is one of the fastest growing large cities in the U.S. Our employees serve the needs of nearly 1,000,000 residents, promoting our values of exceptional customer experience, mutual respect, embracing our diversity, continuous improvement, ethical behavior, and accountability.

A Meter Services Technician I position is available with the City of Fort Worth Water Department Meter Services section. This is an entry-level position with potential for growth through an established career ladder. The job consists of providing quality in-field customer service, field and technical work related to the installation, maintenance, independently troubleshoot and repair of over 301,000 water meters and water assets. This is a fast-paced environment with a daily sense of urgency and quick response

Minimum Qualifications

• High School Diploma or GED
• Possession of a valid Driver’s License
• Must be able to pass physical and drug test
• Able to obtain a TCEQ Class D Water Distribution license within one (1) year of hire
• Able to obtain a TCEQ Class C Water Distribution license within two (2) years of hire
  
  

Preferred Qualifications

• Previous plumbing, mechanical, oil field, utility, or construction field work experience
• Knowledge and experience using a work order system
• Bilingual
• Basic computer skills
  
  

The Meter Services Technician I Job Responsibilities Include

• Installs, maintains and troubleshoots remote-read radio communication signals
• Performs installation and preventative maintenance on water meters, endpoints (radio transmitters), pipe fittings, valves, meter boxes, and lids
• Performs water services field investigations in response to customer inquiries and inspects the condition of water meters and pipe fittings for installation, repair, or replacement
• Obtains and validates water meter readings, turns on/off water services, and locks water service for delinquent accounts
• Provides exceptional face-to-face customer service, answers questions, and take appropriate steps to meet the needs of the customer
• Locates water assets (water service lines, water mains, water meters, and valves), utilizing maps and Geographic Information Systems (GIS)
• Inspects, operates, and maintains assigned City vehicles, equipment, tools, and machinery in a safe and appropriate manner
• Performs other duties as required
  
  

Working Conditions

Depending on assignment, positions in this class typically require touching, talking, hearing, seeing, grasping, standing, stooping, kneeling, crouching, reaching, walking, repetitive motions, climbing, balancing, pushing, pulling and lifting. Incumbents may be exposed to moving mechanical parts, odors, dusts, poor ventilation, chemicals, oils, extreme temperatures, inadequate lighting, intense noises, gases and workspace restrictions. Requires working outdoors in all-weather environments including wind, rain, snow, extreme cold, or high heat, etc. Frequently exposed to dangers related to plants, animals, insects, spiders, and snakes.

Physical Demand

Heavy Work – Depending on assignment, positions in this class typically exert up to 100 pounds of force occasionally, up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly having to move objects. This includes but is not limited to cases of water meters, registers, and automated metering supplies, tools, equipment, etc. Duties require mobility to work out in the field.

Conditions of Employment

The City of Fort Worth is proud to be an Equal Employment Opportunity employer. It is the policy and practice of the City to recruit, hire, train and promote a diverse workforce without regard to race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, parental status, military service, or another non-merit factor.

The City of Fort Worth is committed to full compliance with the Americans with Disabilities Act. Reasonable accommodations may be made to enable qualified individuals with disabilities to participate in the job application or interview process and to perform essential job functions.

Candidates who do not meet the Education requirement, may be considered if they have more relevant work experience than the position requires. Those selected for employment will be required to pass Pre-Employment checks depending on the position requirements. Those could include, but are not limited to: criminal background check, drug screen, education verification, etc. criminal convictions will be considered on a case-by-case basis. Employees are paid by direct deposit only.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  Government Administration

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