Meter Reader

City of Pelham, AL; Pelham (AL); On-site; USD 32,000 - 42,000; Full time

Job summary

City of Pelham, AL is seeking a Meter Reader to record water usage for residential and commercial customers. The job involves walking or driving a route to read dials, inspecting meters for defects, and documenting readings and any irregularities.

The role requires basic literacy, a valid Alabama driver's license, and the ability to work outdoors in varying weather. Strong customer service and organizational skills are essential.

Qualifications

• High school diploma or GED required.
• Ability to read and comprehend simple instructions and memos.
• Basic computer and tablet literacy including data entry.

Responsibilities

• Reads water consumption meters and records volume used.
• Walks or drives to take readings and inspects meters for defects.
• Verifies readings and notes fluctuations and irregularities.
• Turns service on/off for nonpayment or occupancy changes.
• Maintains good work relationships and adheres to policies.

Skills

Problem Solving

Customer Service

Team Work

Leadership

Ethics

Accountability

Professionalism

Quality

Organizational Support

Education

High School Diploma or GED

Tools

iPad

Database software

Job description

Reads water consumption meters and records volume used by residential and commercial customers.

• Walks or drives truck over established route and takes readings of meter dials.


• Inspects meters and connections for defects, damage, and unauthorized connections.


• Identifies irregularities on forms for necessary action by servicing department.


• Verifies readings to locate abnormal consumption and records reasons for fluctuations.


• Turns service off for nonpayment of charges in vacant premises, or turns on service for new occupants.


• Establishes and maintains effective work relationships with others.

Competency:

To perform the job successfully, an individual should demonstrate the following competencies:

• Problem Solving - Identifies and resolves problems in a timely manner;


• Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs;


• Team Work - Exhibits objectivity and openness to others' views; Contributes to building a positive team spirit;


• Leadership - Inspires respect and trust;


• Ethics - Works with integrity and ethically; Upholds organizational values;


• Organizational Support - Follows policies and procedures;


• Accountability - Takes responsibility for own actions;


• Professionalism - Treats others with respect and consideration regardless of their status or position;


• Quality - Looks for ways to improve and promote quality.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience:

High school diploma or general education degree (GED).

Language Ability:

Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

Reasoning Ability:

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several variables in standardized situations.

Computer Skills:

Ability to use iPad or Tablet, and database software.

Certificates and Licenses:

Valid Alabama Driver's License

Supervisory Responsibilities:

This job has no supervisory responsibilities.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly exposed to outdoor weather conditions. The employee is frequently exposed to work near moving mechanical parts. The employee is occasionally exposed to risk of electrical shock. The noise level in the work environment is usually moderate.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include Close vision, Distance vision, Peripheral vision, Depth perception and Ability to adjust focus. While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel and reach with hands and arms. The employee is frequently required to stoop, kneel, crouch, or crawl and talk or hear. The employee is occasionally required to sit; climb or balance and smell.