Meter Coordinator

Ubeo, Llc; Rocky Mount (NC); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Medical, dental, and vision plans

401(K) Plan with match

Generous paid leave programs

Pet Insurance

Voluntary coverage options

Job summary

Ubeo, Llc in Rocky Mount, North Carolina is seeking a Meter Coordinator to ensure accurate customer billing by collecting meter readings using various tools. The role involves direct interaction with customers and the internal team, requiring excellent communication and multitasking abilities.

Qualified candidates should possess a HS Diploma or GED and have proficiency in MS Office products. Ubeo offers a comprehensive benefits package, including medical, dental, and vision plans, along with generous paid leave.

Qualifications

• Proficient in E-Automate or other ERP systems.
• Strong verbal and written communication skills.

Responsibilities

• Collect meter readings using various tools.
• Communicate effectively with customers.
• Process service contract billing.

Skills

Attention to detail

Communication skills

Multitasking ability

Proficiency in MS Office

Fast-paced environment adaptability

Education

HS Diploma or GED

Tools

E-Automate

ECM/Workflow software

Job description

UBEO Business Services, the premier provider of business technology products and services, is seeking to hire a Meter Coordinator to join our team in Rocky Mount, North Carolina.

UBEO is a distributor/servicer of document equipment and software solutions. Primary products include Xerox, Ricoh, Canon, and Konica Minolta multi‑functional equipment and Kyocera printers. UBEO specializes in electronic document management software and integrations.

The primary responsibilities of this position is as follows:

Department: Administration
Reports To: Meter Collection Supervisor
FLSA Status: Full Time/Hourly

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Purpose

The Meter Collector contributes to the timely and accurate billing of customers through the collecting and recording of data used to establish usage on supported office equipment.

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Responsibilities

This position is responsible for collecting meter readings by leveraging meter collection tools as well as direct interaction with customers.

• Complete daily meter collection assignments
• Call customers to collect meter readings on non‑networked devices
• Upload and download meter readings using various software/tools
• Work with internal IT Helpdesk to link data collection tools to customer devices
• Monitors daily “issue” reporting and takes appropriate corrective actions to resolve data collection issues
• Processes the billing on service contracts once valid meters are input
• Provide management and ad‑hoc reports utilizing Microsoft Excel
• Effectively communicate with employees and interact with customers in a courteous and appropriate manner
• Other duties as assigned

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Supervision

Supervised

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Contacts

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Job‑Related Dimensions

• Strong attention to detail
• Strong communication skills – both verbal and written
• Proficiency in MS Office products (Excel, Word, MS Outlook).
• Proficiency in E‑Automate or other similar ERP system
• Proficiency with ECM/Workflow software
• Ability to multitask
• Ability to work in fast‑paced environment with time‑sensitive deadlines

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Qualifications

• HS Diploma or GED

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Physical Demands & Work Environment

• Ability to sit at desk for prolonged periods of time.
• Ability to talk on the phone and work with various computer tools and applications.
• Ability to type and compose written communication in various forms.
• Ability to lift 20+ lbs on occasion.
• Ability to work in fast‑paced environment

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Benefits

UBEO offers a competitive compensation package. UBEO also offers an excellent benefits package which is a significant part of our employee's total compensation. We strive to provide a broad range of competitive benefits designed to meet your personal needs and priorities. Our comprehensive benefits package includes:

• Choice of medical, dental and vision plans that provide our employees and their families, including domestic partners, with high‑quality healthcare, including orthodontia for both adults and child(ren)
• Generous Company Paid Health Reimbursement Account Options to defray deductible expenses
• Company paid life and accidental death and dismemberment insurance for you, your spouse and child(ren)
• Flexible Spending and Health Savings Account Options – Set aside pre‑tax dollars to cover out‑of‑pocket expenses related to health or dependent care
• Voluntary coverages at low group rates including Aflac Insurance – In the event of death or disability, you can help protect your family against the loss of income with various types of insurance
• Pet Insurance, breathe easy knowing Nationwide has your pets covered
• Pre‑paid legal coverage, access to experienced attorneys that can help you with any legal issue 24/7
• A generous wealth accumulation program will help you achieve financial security for retirement. We offer a 401(K) Plan w/ Match upon eligibility and Free Financial Counseling
• Generous vacation, holiday, and sick leave programs – as we believe that taking advantage of time away from work is essential for a well‑balanced life
• UBEO is an Equal Opportunity Employer and considers applicants for all positions without regard to age, sex, color, race, religion, national origin, disability, genetic information or predisposition, military/veteran status, citizenship status, marital status or any other group protected by applicable federal, state or local laws.