Meta Merchandising and Support Representative

RPMGlobal; Boise (ID); Hybrid; USD 25,000 - 33,000; Part time

Benefits offered by this job

Laptop provided

Monthly internet stipend

Phone stipend

Travel reimbursement

401(k) with company match

Paid training

Job summary

Meta is seeking a Part-Time Meta Merchandising and Support Representative in Boise, ID. The role combines field merchandising with remote L2 support and quality control tasks, dedicating roughly 70% to in-store work and 30% to remote duties from a home office.

Schedule includes 20–24 hours weekly, with in-store presence on Mon/Wed/Thu between 8:00–5:00. Equipment provided; benefits include pay weekly and potential incentives after 45 days.

Qualifications

• Electronics Merchandising Specialist experience or equivalent.
• Demonstrated customer service aptitude with follow-up and achieving complete resolution.
• Ability to troubleshoot complex displays, determine root-cause problems, and provide solutions.
• Excellent verbal and written communication skills.
• Proven time management and organization skills.
• Willingness and ability to work in field and remotely.

Responsibilities

• Execute merchandising and display maintenance for Meta products.
• Ensure displays are functional, powered, priced and compliant.
• Install, troubleshoot, and maintain displays.
• Validate inventory and maintain presentation standards.
• Conduct store visits including audits and signage updates.
• Build relationships with retail teams.
• Complete reporting and photo submissions.
• Provide remote troubleshooting support and respond to inquiries via phone and email.
• Own issue resolution and documentation; perform quality control audits; monitor parts and trends.

Skills

Electronics merchandising

Customer service

Troubleshooting displays

Communication

Time management

Microsoft Office

Tools

Microsoft Office

Job description

Power Retail Success as a Part-Time Meta Merchandising and Support Representative!

Position Territory: Boise, ID 83709 (30-60 mi radius)

The Meta Merchandising and Support Representative is a hybrid role responsible for delivering high-quality in-store merchandising execution while also supporting remote L2 support center operations and quality control initiatives.
This position dedicates approximately 70% of time to in-store merchandising execution within assigned retail locations. The remaining 30% is performed remotely from a home office, supporting troubleshooting, case management, and quality control activities.

Schedule and Key Responsibilities:

• 20-24 hours per week; Monday/Wednesday/Thursday required in-store at assigned retail locations between 8:00-5:00pm. Flexible Remote work as Support Representative working around Field Visits

Field Merchandising (Approx. 60-70%)

• Execute merchandising and display maintenance for Meta products.
• Ensure displays are functional, powered, priced and compliant
• Install, troubleshoot, and maintain displays
• Validate inventory and maintain presentation standards
• Conduct store visits including audits and signage updates
• Build relationships with retail teams
• Complete reporting and photo submissions

L2 Support & Quality Control (Approx. 30-40%)

• Provide remote troubleshooting support
• Respond to inquiries via phone and email
• Own issue resolution and documentation
• Perform quality control audits
• Support surveys, instructions, and materials planning
• Monitor parts and communicate trends

What's in it for you

• Merchandising projects start at $18.00 per hour.
• W2 employment includes weekly pay schedule and direct deposit
• Retirement savings - consider our 401(k)-retirement savings plan option with company match
• Travel reimbursement - store-to-store drive time and mileage assistance
• Company provided laptop and monthly internet phone stipend
• Training - paid training is provided to prepare you for program success
• Time off: paid time off and paid holidays are part of the deal - Take a break and recharge!
• Receive a special incentive after 45 days for working hard and being an Awesome Meta Merchandising and Support Rep!

Talent and Skills We Are Looking For:

• Electronics Merchandising Specialist experience or equivalent
• Demonstrated customer service aptitude with a focus on follow-up and achieving complete resolution
• Ability to troubleshoot complex functional displays, determine root-cause problems, and provide solutions
• Excellent verbal and written communication skills
• Proven time management and organization skills
• Proficient in Microsoft Office
• Willingness and ability to work in field and remotely

Work Experience and Physical Requirements:

• Travel as needed by vehicle
• Use a computer, phone and other standard office equipment
• Mobile and able to sit/stand for 8 (eight) hours
• Able to lift up to 30 lbs.
• Basic understanding and ability to use power and hand-held tools

We are an equal employment opportunity employer.

#METAAPP